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Riverside Heights Healthcare Center,

8951 Granite Hill Drive

3.3(12 ratings)· Riverside average: 4.1

Riverside Heights Healthcare Center, — photo 11 / 5

Quick Facts

Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Partnership
Certified beds
70
Security
Secured perimeter with barbed-wire fencing
Visitation
Visits require scheduled appointments, no walk-ins
Population served
Includes psychiatric patients in some units

What Families Think

Reviews of Riverside Heights Healthcare Center are sharply divided: several families praise attentive nurses who communicate proactively about residents' health, while others describe an aging building, restrictive visiting rules, and one serious allegation of neglect. A few reviewers note recent ownership changes and ongoing renovations that they say have improved care.

The Good

  • Nurses proactively call families about minor health changes
  • Staff keep residents clean, groomed, and well-fed
  • Praised social worker helped one family
  • Food quality noted positively by multiple reviewers
  • New ownership cited as improving resident care

The Bad

  • Several reviewers describe the building as old and run-down
  • One serious report of neglect and resident abuse witnessed
  • Visits restricted to scheduled appointments, not walk-ins
  • One report of noisy nights in a psychiatric care unit

AI-generated from reviews and community data.

About Riverside Heights Healthcare Center,

Riverside Heights Healthcare Center, is a skilled nursing / long term care community in Riverside, California.

Families rate Riverside Heights Healthcare Center, 3.3 out of 5 based on 12 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.3overall · 12 ratings combined

3.3★ on Google (12)

Thomas Aceves Farquhar

May 2023

via Google

I’m very impressed. My father n law has been in here for about 3 years now and tonight I got a phone call from one of the nurses saying my father has a blister on his foot and let me know how they we’re taking care of it. The point to this message is this is not the first time they have informed me almost right away of something that has happened to my father whether it was something big or as small as a little scratch, I love how in touch they have been with me and my wife. This place is constantly providing amazing care, from the wonderful meals, to the cleanliness of my father, thank you for taking such good care of him, we appreciate the team 🙏🏽

summer aguilar

Apr 2023

via Google

Such a great nursing facility, the nurses take such good care of my dad (James). Front desk is always so helpful and I’m always able to see my dad which is very important, my dad is always feed and maintained very well, they even have his hair styled and his favorite cologne. Also Brenda his social work is the best. Such wonderful, beautiful hearted people. Thank you for taking such good care of my dad. It means the world to me. Summer

Monica L

Feb 2023

via Google

The establishment is very old. I've had three different encounters with three different staff members. The PT was very nice on the phone, but unfortunately she gave me the wrong information. She said vistors were able to come anytime. I came anytime, and they said no I have to have an appt. They only have one visiting room. You can't visit your loved ones room. When I did the admission paper work, the manager was kind until I declined certain vaccines. The front office doesn't really seem to want to let you see loved ones. I understand there is a level of safety for others in the home, but really come on. If someone is there to visit a loved one, let them in to see their aging/sick family.

nycastro69

Jun 2021

via Google

Needs a lot help,my friend is unhappy, with the people that works there. Pray for him to get well

Brainstorming 4 Us

Jun 2019

via Google

They are working at updating their building . But the nursing staff is the best I have seen . we were previously at a five-star facility and the nurses did not care for the patients like they do here at Riverside Heights .

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Frequently Asked Questions

What types of care does Riverside Heights Healthcare Center, offer?

Riverside Heights Healthcare Center, offers Skilled Nursing / Long Term Care.

Where is Riverside Heights Healthcare Center, located?

Riverside Heights Healthcare Center, is located at 8951 Granite Hill Drive in Riverside, California.

What do families say about Riverside Heights Healthcare Center,?

Reviews of Riverside Heights Healthcare Center are sharply divided: several families praise attentive nurses who communicate proactively about residents' health, while others describe an aging building, restrictive visiting rules, and one serious allegation of neglect. A few reviewers note recent ownership changes and ongoing renovations that they say have improved care.

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Nearby Communities

Other senior living options within 25 miles of Riverside.