MyLivingChoice

Riverside Healthcare Center

1149 West Monroe Road

3.8(18 ratings)

Riverside Healthcare Center, photo 1

Quick Facts

Total units
39
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
39
Management company
Operated by Legacy Healthcare Management, Inc.

What Families Think

Riverside Healthcare Center is a small skilled nursing and long-term care facility in St. Louis, Michigan, with reviews that are sharply divided. Many reviewers praise the staff's compassion, teamwork, and willingness to go above and beyond for residents, while a few report serious concerns about the physical facility and, in one case, an alarming lapse in emergency care.

The Good

  • Staff described as compassionate and going above and beyond
  • Reviewers say facility is kept clean
  • Dietary staff praised for tasty meals
  • Nursing team called diligent and attentive
  • Specific staff members named and thanked for personal care

The Bad

  • One report of a serious care and safety failure during an emergency
  • Multiple reviewers note the physical facility feels outdated or in poor condition
  • No published pricing information available

AI-generated from reviews and community data.

Riverside Healthcare Center is a senior living community in St. Louis, Michigan offering Skilled Nursing / Long Term Care. Families rate it 3.8 out of 5 across 18 reviews.

About Riverside Healthcare Center

Riverside Healthcare Center is a skilled nursing / long term care community in St. Louis, Michigan. The community is licensed for up to 39 residents.

Families rate Riverside Healthcare Center 3.8 out of 5 based on 18 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Riverside Healthcare Center

Skilled Nursing / Long Term Care

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Reviews of Riverside Healthcare Center

3.8overall · 18 ratings combined

3.8★ on Google (18)

Amanda P.

May 2026

via Google

I just want to take a minute to say how incredibly thankful I am for the staff at Riverside Healthcare Center. I recently watched them go above and beyond for someone who was struggling and running into roadblock after roadblock trying to get help. So many places turned him away, but Riverside treated him like a human being who mattered. The compassion, patience, and determination their staff showed honestly moved me. You can tell this is more than just a job to them. What they did made a real difference, and I truly believe their willingness to care may have changed — and possibly even saved — a life. Thank you for being the kind of people this world desperately needs more of.

Jennifer's Place

May 2026

via Google

We cannot say enough good things about Riverside Healthcare Center. Their staff worked tirelessly alongside our organization to help someone access desperately needed services when so many other doors had been shut in his face. From the very beginning, it was clear that they truly care about people. They went above and beyond in ways we will never forget, treating him with compassion, dignity, and urgency when he needed it most. Honestly, they probably saved his life today. We are beyond grateful to know there are still people out there willing to fight for others and meet them where they’re at. Thank you, Riverside Healthcare Center, for reminding us what real compassion looks like.

Caren Gibson

Jul 2024

via Google

Staff members continue to work as a team to provide support for the residents. The nursing staff remain diligent in their cares and support. The facility is clean and dietary deliver tasty meals with activity staff providing enrichment for day to day staff. Staff goes above and beyond to treat the residents as family.

Sam Melven

Dec 2023

via Google

I have to admit that I didn't have very high expectations for this facility before visiting my dear friend that was moved into Riverside in St Louis Michigan. However after I got there I was wrong. The staff were very friendly and welcoming. The facility was clean and not what I was expecting. The building may be old but the people working there are very accommodating and seem to be a very well operated facility.

Myriam RE

Oct 2023

via Google

All I can say is that the facility is horrible, but she received love from 3 special girls that worked there. My mom was there and I finally transferred her to another place, but I want to thank, from the bottom of my heart, Andria and Laura. They helped me with all the paperwork, kept in touch with me every week and they gave my mom so much love. Also, thanks to Annie the day weekend nurse. She was amazing! I hope that who ever runs this facility takes the time to take care of the place to make the patients feel like home and make it a better environment for the workers.

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Government Inspection History

6 inspection visits in the last three years, 66 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 22, 2026Health Complaint2 citations
  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 28, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 28, 2026

Sep 4, 2025Health Complaint1 citation
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 1, 2025

Mar 27, 2025Fire Safety StandardHealth Standard19 citations
  • Have properly sized and located compartments to protect residents from smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2025

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025

  • Install a fire alarm system that can be heard throughout the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 18, 2025

Apr 17, 2024Fire Safety StandardHealth Standard9 citations
  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2024

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2024

  • Have an externally vented heating system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 10, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2024

Dec 21, 2023Health Complaint7 citations
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 17, 2024

  • Observe each nurse aide's job performance and give regular training.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 17, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 17, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 17, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 17, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 17, 2024

  • Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 17, 2024

Mar 31, 2023Fire Safety StandardHealth Standard28 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 3, 2023

  • Implement a program that monitors antibiotic use.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 3, 2023

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2023

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 13, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 24, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 19, 2023

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2023

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 3, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2023

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2023

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2023

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2023

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2023

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 29, 2023

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2023

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2023

  • Ensure that sources of ignition are removed from patients receiving respiratory therapy.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2023

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2023

  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Riverside Healthcare Center offer?

Riverside Healthcare Center offers Skilled Nursing / Long Term Care.

Where is Riverside Healthcare Center located?

Riverside Healthcare Center is located at 1149 West Monroe Road in St. Louis, Michigan.

What do families say about Riverside Healthcare Center?

Riverside Healthcare Center is a small skilled nursing and long-term care facility in St. Louis, Michigan, with reviews that are sharply divided. Many reviewers praise the staff's compassion, teamwork, and willingness to go above and beyond for residents, while a few report serious concerns about the physical facility and, in one case, an alarming lapse in emergency care.

How did Riverside Healthcare Center do on recent health and safety inspections?

Riverside Healthcare Center had 6 government inspection visits in the last three years, with 66 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Riverside Healthcare Center?

Submit the Request Information form on this page to connect with Riverside Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Riverside Healthcare Center? Claim this listing to update photos, pricing, and details. It's free.

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