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Rivers Edge of Lumberton

550 Bailey Rd

1.6(11 ratings)· Lumberton average: 4.5

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Rivers Edge of Lumberton, photo 11 / 5

Quick Facts

Licensed capacity
104 residents

North Carolina DHSR

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Family reviews of Rivers Edge of Lumberton are overwhelmingly negative, describing persistent urine odors, dirty conditions, and reports of neglect such as residents left dehydrated or without basic hygiene items. Several reviewers also describe understaffing, poor food quality, and an administrator described as unresponsive or abusive to residents and family members.

What reviewers flag

  • Multiple reviewers report a strong, persistent urine smell throughout the building
  • Reports of neglect including dehydration, missing pillows, and unclean rooms
  • One reviewer reported theft of a resident's jewelry
  • Reports describe understaffing and an unresponsive or abusive administrator

AI-generated from reviews and community data.

Rivers Edge of Lumberton is a senior living community in Lumberton, North Carolina offering Assisted Living. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 1.6 out of 5 across 11 reviews.

About Rivers Edge of Lumberton

Rivers Edge of Lumberton is an assisted living community in Lumberton, North Carolina. The facility offers 24-hour staff, an emergency call system, medication management, and wheelchair accessibility.

Reviewers consistently report serious concerns about cleanliness, describing persistent odors and inadequate housekeeping throughout the facility. Multiple families also cite problems with staff engagement and patient care practices, including issues with hydration and basic comfort. One reviewer wrote, "it smelled like straight urine as soon as we walked in." Reviewers expressed strong caution about placing loved ones at this community.

Types of Care at Rivers Edge of Lumberton

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Rivers Edge of Lumberton

1.6overall · 11 ratings combined

1.6★ on Google (11)

Jada Weary

Jan 2026

via Google ↗ · Report

Please do not bring your family or friends to this place. Facility is dirty, no real nurses on staff. The director is horrible, doesn’t care about patients or staff. Trust me, if you care about your loved ones don’t do it!!!

L R

Nov 2024

via Google ↗ · Report

ok I have read all reviews just so you know Barry Rathbone lived there until they kicked him out for calling VA to inspect and said he lied as the reason. He was very thin and had been needing a hospital bed he's in wheel chair had tough time getting around his shared room did smell of urine (I don't smell it throughout building but was strong smell in his room). I have recently seen him about a few weeks ago he was very happy his weight looked much healthier and wasn't complaining about anything (he complained a lot at rivers edge). most of runs out to stores are done by visitors as there transportation has been broke down. They have 3 different groups 3 times a day. They use to make all stand in line for half hour to an hour someone inspected and corrected that somewhat. I mentioned 3 different groups go eat different times. As they don't rotate those groups same group goes last everytime. So this group constantly runs out of food there was spaghetti and one in third group was handed a plate of noodles without sauce and most don't complain for many reasons but i think taking advantage of mental problems. The food is usually "cooked to death"(prob from trying to keep food warm so long)The third group is only one Ive been told about, but they also usually get random silverware a fork to eat bowl of cereal. Barry Rathbone and others were excited about having fork spoon and knife for each meal. As many others point out the place needs cleaning I was told a week ago hasn't been a cleaner working there in 2 weeks. someone takes some to go shop for several there as many times they have to result to peanut butter and jelly for several diff reasons. This place really needs help needs to pay caring nurses right wages places needs some type of funding so need to solve this rather than close it down. cause that could possibly force some farther away from family. the past few weeks there are arguments and fights over milk(apparently it's rare there). But sadly most family don't go and visit and some could care less if their family are mistreated. Keep Rivers Edge of Lumberton in our prayers.

margaret vanvliet

Jul 2024

via Google ↗ · Report

Please be aware that this place does not serve our senior population well. There is a pervasive urine smell, the staff was not engaging, and the overall appearance inside is that it needs a thorough cleaning. Patients need to be hydrated regularly. Patient comfort and care should be the priority of this facility and unfortunately it is not.

GM C

Jun 2024

via Google ↗ · Report

ZERO STARS! Don’t voluntarily take your loved ones here. We were forced, out of our control. Never in my life would I put anyone here intentionally. The ’administrator’ Tamika Smith loves to throw around her title but doesn’t even know the rules and regulations for facilities in NC, regardless of whether it private or not, she is abusive to patients, visitors and family members…all because “I’m the administrator.” She brings her dog, doesn’t clean up after it if it urinates in the building. The place stinks of urine, it’s dirty, understaffed, no interest in the patients and their wellbeing, only collecting a check and filling their beds, and this is what DSS says is better than a home with loving family members who provide love, emotional support, care etc! Lack personal items like toothbrush for residents. They have patients so sedated they sit in the TV rooms like zombies. They give toilet rags and say it’s s patient’s washcloth, bath towels so small they can’t even wrap a small person of about 110 lbs. Incoming calls to reach patients are not answered, they let patient sit there dehydrated and don’t make sure they are getting enough to drink. They steal patient’s jewelry so make sure to remove if you get the chance before they are admitted. And the list goes on…

Sarah McVicker

Sep 2023

via Google ↗ · Report

Do NOT send your loved ones here, it smelled like straight urine as soon as we walked in. My grandma didn’t even have a pillow when we got to her room (she was laying in bed with no pillow) let alone the dead decomposing lizard that was a foot from her bed (pic attached). Goes to show that these rooms are not being swept or mopped properly. There is no telling how long it was there, had to be a few days AT LEAST because all I could smell was it rotting. Staff picked it up and sprayed air freshener over the smell 😐

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Frequently Asked Questions

What types of care does Rivers Edge of Lumberton offer?

Rivers Edge of Lumberton offers Assisted Living.

Where is Rivers Edge of Lumberton located?

Rivers Edge of Lumberton is located at 550 Bailey Rd in Lumberton, North Carolina.

What do families say about Rivers Edge of Lumberton?

Rivers Edge of Lumberton carries a 1.6 out of 5 rating from 11 Google reviews. Family reviews of Rivers Edge of Lumberton are overwhelmingly negative, describing persistent urine odors, dirty conditions, and reports of neglect such as residents left dehydrated or without basic hygiene items. Several reviewers also describe understaffing, poor food quality, and an administrator described as unresponsive or abusive to residents and family members. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

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