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Riverbend Post Acute Rehabilitation

7850 Freeman Avenue

3.7(62 ratings)· Kansas City average: 3.3

Riverbend Post Acute Rehabilitation — photo 11 / 4

Quick Facts

Total units
131
Ownership
For profit, Corporation
Certified beds
131
Therapy Staffing
In-house physical therapy team, not contracted
Assisted Living Layout
Assisted living housed on third floor

What Families Think

Reviews of Riverbend describe a mixed picture: several families praise specific staff members for warmth and responsiveness, while others report serious lapses in communication and care during medical crises. The facility is older, and outcomes appear to vary significantly depending on the situation and staff involved.

The Good

  • Staff praised as warm, welcoming, and compassionate
  • Frequent activities: bingo, birthday parties, happy hour
  • Went above and beyond during resident's COVID quarantine
  • Specific staff member noted for responsive, late-night updates

The Bad

  • One report of minimal dialysis care leading to death
  • One reviewer said phone calls went unanswered repeatedly
  • One reviewer cited poor management despite good frontline staff
  • Building described as older

AI-generated from reviews and community data.

About Riverbend Post Acute Rehabilitation

Riverbend Post Acute Rehabilitation is a senior care campus in Kansas City, Kansas, offering assisted living, skilled nursing, memory care, and post-acute rehabilitation services. The facility provides 24-hour nursing care under the direction of in-house physicians, with both short-term and long-term rehabilitation tailored to individual needs.

The community features an assisted living program on the third floor designed for independent living with support for day-to-day tasks in a maintenance-free environment. A secure memory care unit serves residents with specialized needs, and an on-site dialysis unit provides treatment in an intimate setting rather than a bustling clinic. The facility also operates an in-house physical therapy team to support rehabilitation goals.

Riverbend emphasizes its Abilities Care Approach, which prioritizes compassionate care, dignity, and partnership with caregivers and families. Staff work with residents, families, and healthcare providers to develop comprehensive care and treatment plans focused on helping residents regain strength, mobility, and independence.

The community offers a wide variety of activities organized on a monthly calendar designed to keep residents engaged and active. The facility describes itself as a welcoming place focused on providing safe, comfortable, and therapeutic care experiences.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.7overall · 62 ratings combined

3.7★ on Google (62)

Maine Payne

Feb 2026

via Google

Notable, many of the positive reviews mention the great staff. It doesn't feel like a coincidence. Especially given the gravity of the other real experiences shared resulting in poor ratings. All to say there is no excuse for poor management.

ann rhoads

Jan 2026

via Google

My sister is living at Riverbend. The facility is older and the staff overall is warm and welcoming. We have worked with Ally and she is very impressive. I have talked to Ally early in the day and received updates from her as late as 10:00 at night. She is professional, knowledgeable, responsive and compassionate.

Kimberly Wilson

Oct 2025

via Google

My name is Kim Wilson, I would like to share this compliment about Ally McLaren. We really appreciate her help , especially me. She is passionate, patient, and understanding. She listens, even if she may not agree there is no attitude. She does not look at things just one sided she listen. I truly mean all of this. I am the sister of Eric Wilson Thank you 😊

Aleta See

Jul 2025

via Google

My son was recovering from a stroke, we placed him there. He needed dialysis and they supposedly were able to accommodate him. It was the worst mistake we made, he recieved minimal care. I would strongly suggest you look elsewhere for your loved one. We didn't hear anything from the facility except the phone call stating he had died. I was disappointed they didn't show him more compassion. He absolutely hated it there. The staffing wasn't good, it was very difficult to communicate with them because phone calls went unanswered. They need to do better!

KRISTY RIOS

May 2024

via Google

My mother has received excellent care since moving in to Riverbend Nursing Home. The staff has gone above and beyond in making her feel comfortable, loved and well taken care of. They have lots of activities for the residents to socialize and keep busy. They have birthday parties once a month, weekly bingo, happy hour etc. They had a visit from the Easter Bunny. My mom tested positive for covid and had to quarantine for 10 days and it fell over her birthday. They brought her food to her room each day and a special birthday lunch and dinner! She feels very loved. Thank you to Riverbend for taking such great care of my mother!

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Frequently Asked Questions

What types of care does Riverbend Post Acute Rehabilitation offer?

Riverbend Post Acute Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Riverbend Post Acute Rehabilitation located?

Riverbend Post Acute Rehabilitation is located at 7850 Freeman Avenue in Kansas City, Kansas.

What do families say about Riverbend Post Acute Rehabilitation?

Reviews of Riverbend describe a mixed picture: several families praise specific staff members for warmth and responsiveness, while others report serious lapses in communication and care during medical crises. The facility is older, and outcomes appear to vary significantly depending on the situation and staff involved.

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