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Rio Grande Rehabilitation And Healthcare Center

39 Calle Miller

4.2(27 ratings)

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Rio Grande Rehabilitation And Healthcare Center, photo 11 / 3

Quick Facts

Total units
60
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
60

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Rio Grande Rehabilitation and Healthcare Center are mixed: most reviewers praise the friendliness and attentiveness of the staff and describe residents as well cared for, but two separate reviewers describe serious neglect, including untreated bed sores, infection, and DNR/DNT forms signed without a family member or power of attorney present.

What reviewers praise

  • Staff described as friendly and caring
  • Residents known personally by staff
  • Good communication with families reported
  • Facility described as clean

What reviewers flag

  • Two reports of serious neglect including untreated bed sores and infection
  • One report of DNR/DNT forms signed without a family member or POA present
  • One report of unmet basic requests like blankets and coffee

AI-generated from reviews and community data.

Rio Grande Rehabilitation And Healthcare Center is a senior living community in La Jara, Colorado offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.2 out of 5 across 27 reviews.

About Rio Grande Rehabilitation And Healthcare Center

Rio Grande Rehabilitation and Healthcare Center is a skilled nursing and long-term care community in La Jara, Colorado, licensed for up to 60 residents. All beds are Medicare and Medicaid certified. The facility is staffed 24 hours a day and includes an on-site registered nurse, emergency call systems, wheelchair accessibility, housekeeping, medication management, and social activities in gathering spaces.

Reviews of this facility are sharply divided. Some reviewers report that staff members were attentive and caring, with families praising communication and noting their loved ones felt genuinely cared for. However, other reviewers describe serious concerns about patient neglect, including inadequate wound care, hygiene lapses, and questions about informed consent for medical decisions. One reviewer wrote, "Do NOT leave your family member stay here." These conflicting accounts suggest prospective residents and families should investigate current conditions and speak directly with the facility before making a decision.

Types of Care at Rio Grande Rehabilitation And Healthcare Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of Rio Grande Rehabilitation And Healthcare Center

4.2overall · 27 ratings combined

4.2★ on Google (27)

Sunshine E Wood

May 2026

via Google ↗ · Report

My Mom Dorothy Shoemaker 90 years old Plays for the residents this day was Franks Birthday wonderful people great care .for the Elderly..

Sammiy Zaydel

Feb 2026

via Google ↗ · Report

I would personally like to take the time to thank Rio grande rehabilitation and Healthcare center. My grandma was very loved and care for by the staff. She loved them as her own family and would talk about them with lots of joy. I can't thank the staff enough for everything they did. Today we cleaned out her room everyone was helpfull and very friendly. Thank you again Rio Grande Staff we appreciate everything everyone has done for the family.

Kim McGarvey

Jan 2026

via Google ↗ · Report

Always friendly, clean and residents known by staff. Family is well cared for. Good communication between Rio Grande and families. Mom is well cared for here. Got her nightstand moved into her room today. Thank you.

Sheila

Nov 2024

via Google ↗ · Report

This facility needs to be under investigation for gross neglect of patients needs. My grandfather had a short stay here. During his stay he acquired bed sores that became infected, gangrene from mistreatment of a fresh surgery under this facilities care and he had a catheter placed that was not cleaned or changed during his stay. He asked for a blanket at night and the night nurse turned his light off and left him there, cold. Nurses didnt accomodate his simple requests of a cup of coffee in the morning. They also had him sign a DNT and a DNR without his power of attorney present. Upon arrival to the emergency room after he became septic the doctor on duty was irate with the condition of my grandfather. Do not take your loved ones here.

A “M” S

Nov 2024

via Google ↗ · Report

RUN... Avoid this place at all costs. If you treasure your loved one. Do NOT leave your family member stay here. They completely disregard the patients needs and have patients sign forms without a family present or advocate to help patients understand DNRs or DNT. STATE NEED TO SHUT THIS PLACE DOWN IMMEDIATELY!

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Sending your request confirms that you received the notice above and signs and dates it with the name you entered. By submitting, you're okay with us and Rio Grande Rehabilitation And Healthcare Center reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

5 inspection visits in the last three years, 53 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 22, 2026Fire Safety StandardHealth Standard12 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 22, 2026

  • Honor the resident's right to choose his or her attending physician.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 22, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 22, 2026

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 22, 2026

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 22, 2026

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2026

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2026

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2026

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2026

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2026

Nov 6, 2025Health Complaint3 citations
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 4, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 4, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 4, 2025

Jul 24, 2025Health Complaint2 citations
  • Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 15, 2025

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 15, 2025

Mar 26, 2024Fire Safety StandardHealth Standard16 citations
  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 4, 2024

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 4, 2024

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 9, 2024

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 16, 2024

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 14, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 15, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 26, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2024

  • Observe each nurse aide's job performance and give regular training.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 13, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2024

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2024

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2024

Nov 20, 2019Fire Safety StandardHealth Standard20 citations
  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019

  • Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019

  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019

  • List the names and contact information of those in the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019

  • Establish methods for sharing information.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019

  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019

  • Provide care by qualified persons according to each resident's written plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2019

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Rio Grande Rehabilitation And Healthcare Center offer?

Rio Grande Rehabilitation And Healthcare Center offers Skilled Nursing / Long Term Care.

Where is Rio Grande Rehabilitation And Healthcare Center located?

Rio Grande Rehabilitation And Healthcare Center is located at 39 Calle Miller in La Jara, Colorado.

What do families say about Rio Grande Rehabilitation And Healthcare Center?

Rio Grande Rehabilitation And Healthcare Center carries a 4.2 out of 5 rating from 27 Google reviews. Reviews for Rio Grande Rehabilitation and Healthcare Center are mixed: most reviewers praise the friendliness and attentiveness of the staff and describe residents as well cared for, but two separate reviewers describe serious neglect, including untreated bed sores, infection, and DNR/DNT forms signed without a family member or power of attorney present. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Rio Grande Rehabilitation And Healthcare Center do on recent health and safety inspections?

Rio Grande Rehabilitation And Healthcare Center had 5 government inspection visits in the last three years, with 53 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Rio Grande Rehabilitation And Healthcare Center?

Submit the Request Information form on this page, or contact Rio Grande Rehabilitation And Healthcare Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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