Melissa
Jun 2026
This agency is completely unprofessional and couldn’t care less about the elderly. They stopped my 82 year old grandfathers services and never informed us. When I reached out they told me they never received an authorization and to contact the case manager. I asked for the case manager’s phone number and they ignored me. They also dropped the ball multiple times while he was receiving their services. I blame CRISTA and CHANTAL! Crista wouldn’t even call to inform me when his aid was calling out they’d literally just leave him waiting on someone. I am not going to stop complaining until I get some sort of resolution because he is still without services 1 month later and just had surgery.






