MyLivingChoice

Right at Home

1214 Stonehollow Dr Ste A

4.4(25 ratings)· Kingwood average: 4.4

Right at Home — photo 11 / 5

Quick Facts

What Families Think

Reviews for this home health and hospice provider are sharply split: several families praise the compassionate, dedicated caregivers who supported loved ones through dementia, hip recovery, and end-of-life care, while other reviewers report serious staffing and management problems following a change in ownership, including missed shifts and an APS investigation.

The Good

  • Caregivers described as compassionate and going above and beyond
  • Comforting presence during dementia and end-of-life care
  • Reliable overnight support after hip replacement surgery
  • Quick team assembly to manage complex care needs

The Bad

  • Multiple reports of aides not showing up for scheduled shifts
  • One report aides were uncertified and given minimal training
  • One report of an APS investigation into care quality
  • Reviewers say service quality declined after ownership changed

AI-generated from reviews and community data.

About Right at Home

Right at Home is a home health and hospice community in Kingwood, Texas.

Families rate Right at Home 4.4 out of 5 based on 25 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Home Health and Hospice

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Reviews

4.4overall · 25 ratings combined

4.4★ on Google (25)

Red Pride

Apr 2026

via Google

Be very careful Hiring this company to watch over your loved ones. The previous owner that just retired was highly respectable and professional. Unfortunately when the Kingwood agency was purchased the new owner is clearly out of her league in regards to running this agency as she is definitely not professional. Since the change of ownership you are guaranteed that the Home Health aids will not show up for their scheduled shifts. When you call the office to ask for coverage for the aid that called out, expect the manager to tell you they are trying to find someone to cover. But then no one shows up at all. The aids that are sent are not register CNA's. They are Home Health aids that are not certified. The company provides the Home Health aids a video to watch and then they are placed into the field without training or supervision. If something should happen to your loved one because the Home Health aids did not follow through with the patients needs, you are guaranteed nothing but excuses from the owner. This owner and her management team Will Not and Does Not take any responsibilty for their employees or their company. The company Right at Home in Kingwood, TX. Will Not make you feel Right at Home, but they will defintely make you feel Left Alone!

Maggie G

Mar 2026

via Google

The new owner of the Right at Home agency Kingwood, TX clearly does not want any negativity when it comes down to holding her aids accountable. Especially when APS (Adult Protective Services) starts an investigation into finding out why their home health aids who were providing in home services daily weren’t thorough in the process of taking care of the patient they were responsible to provide care. The owner without hesitation dropped all the provided services to the client on the same day she found out APS (Adult Productive Services ) was conducting an investigation. The New Owners Actions speak louder than Words!.

Kathleen White

Nov 2023

via Google

Our family will always be grateful for the care that the Right at Home staff gave to my husband, father of four. Each care giver worked with him as if he was there own relative. At first he knew each of them and could call them by name, but soon he was not able to recognize them. As long as he could smile, he gave each of them one. Even at the end he seemed comforted by their presence and acts of caring. Five stars is not enough.

John H

Sep 2023

via Google

We had an excellent experience with Jim and Brenda at Right at Home. Their compassionate and skilled team (Dee, Vanessa, Amber) went above and beyond to care for our mother Charlene. The quality of service was exceptional, making a difficult time much more manageable. I highly recommend their services to anyone in need of home healthcare.

Becky Stephens

Jan 2023

via Google

Mom and I were so thankful for the caregivers from ‘Right At Home’ who came and stayed with her overnight during two weeks of recovery from a hip replacement surgery. They provided laughter & support & service with joy. Thank you for being there. I also want to thank Jim & Brenda Royal for what wonderful managers they are. Thanks for getting a team together so quickly! They were also heroes in helping us manage my father’s care when he suffered with vascular dementia. ❤️

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