MyLivingChoice

Ridgeway Rehab Center

5743 Edmondson Avenue

3.7(31 ratings)· Catonsville average: 4.2

Ridgeway Rehab Center, photo 11 / 5

Quick Facts

Total units
61
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
61

What Families Think

Families describe mixed experiences at Ridgeway Rehab Center, with several praising compassionate nursing and rehab staff who helped residents regain function after hospital stays, while others report frustrations with staff turnover, communication, and at least one troubling encounter with a staff member. Google reviewers rate the community 3.7 out of 5 based on 31 reviews, reflecting this split experience.

The Good

  • Rehab staff helped patients regain independence quickly
  • Nurses and doctors described as compassionate and attentive
  • Friendly front-desk and management team
  • Good food quality noted by a reviewer

The Bad

  • One reviewer reported high staff turnover made communication difficult
  • One report described a staff member as disrespectful and uncaring
  • One reviewer felt the facility could feel cold and institutional at times

AI-generated from reviews and community data.

Ridgeway Rehab Center is a senior living community in Catonsville, Maryland offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.7 out of 5 across 31 reviews.

About Ridgeway Rehab Center

Ridgeway Rehab Center is a 61-bed skilled nursing and long-term care facility in Catonsville, Maryland. It serves residents transitioning from hospitalization and those requiring ongoing rehabilitation.

Families consistently praise the clinical and personal attention from nursing and rehabilitation staff, noting genuine compassion and attentiveness during recovery. One family wrote that staff "treated my father with genuine compassion and attentiveness." Food quality and therapeutic outcomes receive positive mention, some residents report meaningful functional improvement during their stays. However, reviews surface concerns about consistency in care philosophy, staff turnover affecting communication, and occasional gaps in meeting individual needs, with one family recommending frequent visits to monitor a loved one's progress.

Ridgeway holds a 3.7-star rating across 31 Google reviews, reflecting a mixed picture where strong clinical care and staff kindness coexist with operational inconsistencies that matter to families navigating long-term care decisions.

Types of Care at Ridgeway Rehab Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Ridgeway Rehab Center

3.7overall · 31 ratings combined

3.7★ on Google (31)

Josh Fake

Mar 2026

via Google

My father was recently moved to Ridgeway for long‑term rehab after spending a few weeks in a local hospital, and I am truly grateful for the care he received. From the friendly front‑desk team to management (Bob and Donna), the social worker (Pam), the nursing staff (Claire and her team), and the doctors, everyone treated my father with genuine compassion and attentiveness. Their kindness made a difficult time so much easier, and it gave me real peace of mind knowing he was in such capable, caring hands. If your loved one needs rehabilitation after a surgery or hospital stay, Ridgeway is a place where they will be well cared for. The only area I think could be improved is the TV and internet service. Only a few channels worked consistently, and the TVs weren’t compatible with Fire Sticks, so watching movies together wasn’t really an option. I shared this suggestion with the staff, but it was the only drawback in an otherwise very positive experience.

Ridgeway User

Nov 2025

via Google

The care at RMNH was passable. One thing I particularly disliked were some philosophical inconsistencies. The administrator said it was okay to wear hospital gowns in the hallways. He said that a nursing home cannot force a resident from doing anything he did not want to do. Stacy, Donna. and Zaire said they could withhold services from me if I was not dressed in street clothes at all times. I am fairly certain that this violates resident rights. I am half thinking of calling the Baltic Co Ombudsman. Stevie a.k.a. Shorty is a housekeeper who was very disrespectful to me. Despite several requests to ask permission to use an electrical outlet in my room, Shorty continued to stick his hand behind my privacy curtain, reaching his hand along the wall, plugging his device into the outlet without permission. In so doing, he pulled my tv plug out of the outlet. I am a paying nursing home resident, and I have certain rights. I pay rent which pays his salary, so he is technically working for me. He does not listen to my wishes. He claims to be a good Christian soldier, but his behavior proves otherwise.

Lifting Up Visions (L.U.V.)

Oct 2025

via Google

I’m very disappointed in the route Ridgeway Manor has decided to take — and in the attitude that seems to drive it. There appears to be little remorse or compassion for their own kind, and that raises serious concerns about whether the staff truly care for the people they serve or if it’s become all about money. One particular woman, who seemed to have some level of authority, said and did things that genuinely broke my heart. Out of respect, I won’t mention her name, but the words and actions I witnessed made me question her sense of empathy. At that moment, Ridgeway no longer felt like a home — it felt more like a cold institution, almost like a hospital prison. I truly wish them the best, but I hope they find their way back to compassion, care, and humanity.

Sharon Batt

Sep 2023

via Google

My mother was transferred here after the last rehabilitation center left her with a severe wound. Overall it was much better than previous facility but still left a lot to be desired. I would tell anyone who has a loved one in this type of facility be there as much as you can. That is what we learned the hard way. This facility has a large amount of turnover which makes communication very difficult. It was always hard getting anyone to help you. It was often so frustrating and meant me leaving my job and going by there to get assistance. Some of the staff were wonderful others were horrible.

Pamela Bailey

Nov 2015

via Google

I was younger than the normal range. But they treated me with respect & kindness. When I entered the place I was in so much pain. I could not do anything for myself but 1/2 way thru my stay I could do almost everything. The nurses staff & rehab staff were amazing! I was nervous at first but it worked out. The food was great too. However, there were times I couldn't sleep but, I finally was off to sleep.

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Government Inspection History

5 inspection visits in the last three years, 69 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 11, 2026Fire Safety StandardHealth Standard26 citations
  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2026

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2026

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2026

  • Meet other general requirements that are deficient.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2026

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2026

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2026

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2026

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2026

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

Oct 16, 2025Health Complaint2 citations
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 23, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 23, 2025

Nov 6, 2024Fire Safety StandardHealth ComplaintHealth Standard26 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 30, 2024

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 17, 2024

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 17, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 18, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 18, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 18, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 18, 2024

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2024

  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2024

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2024

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2024

  • Post nurse staffing information every day.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2024

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2024

  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2024

  • Keep all essential equipment working safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2024

  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity B of L: potential for minimal harm, patternCorrected Dec 18, 2024

Mar 14, 2024Fire Safety Complaint1 citation
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 25, 2024

Mar 26, 2021Fire Safety StandardHealth Standard14 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2021

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2021

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2021

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2021

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2021

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2021

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2021

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2021

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2021

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2021

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2021

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2021

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2021

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Ridgeway Rehab Center offer?

Ridgeway Rehab Center offers Skilled Nursing / Long Term Care.

Where is Ridgeway Rehab Center located?

Ridgeway Rehab Center is located at 5743 Edmondson Avenue in Catonsville, Maryland.

What do families say about Ridgeway Rehab Center?

Families describe mixed experiences at Ridgeway Rehab Center, with several praising compassionate nursing and rehab staff who helped residents regain function after hospital stays, while others report frustrations with staff turnover, communication, and at least one troubling encounter with a staff member. Google reviewers rate the community 3.7 out of 5 based on 31 reviews, reflecting this split experience.

How did Ridgeway Rehab Center do on recent health and safety inspections?

Ridgeway Rehab Center had 5 government inspection visits in the last three years, with 69 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Ridgeway Rehab Center?

Submit the Request Information form on this page to connect with Ridgeway Rehab Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Ridgeway Rehab Center? Claim this listing to update photos, pricing, and details. It's free.

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