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Ridgecrest Community Care Center

1616 Wellerman Road

3.1(25 ratings)· West Monroe average: 4.2

Ridgecrest Community Care Center, photo 11 / 5

Quick Facts

Total units
112
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
112
Ownership
Non-profit operator since 1994
Therapy services
On-site PT, OT, and speech therapy
Language access
ASL and virtual foreign language interpreters available

What Families Think

Reviews of Ridgecrest are mixed, with most describing a caring, attentive staff and a pleasant, well-kept setting for rehab and long-term care, but one detailed account raises serious concerns about missed care and poor communication among the medical team. The community emphasizes rehabilitation services and person-centered amenities, though the split reviews suggest care consistency may vary.

The Good

  • Staff described as attentive, friendly, and caring
  • Rehabilitation services helped residents regain strength to return home
  • Clean, well-maintained grounds with outdoor spaces (pond, fishing)
  • Families kept informed about resident activities
  • Long-tenured staff noted by visiting family members

The Bad

  • One report of a resident being taken off feeding/water leading to dehydration and a UTI
  • One report of inconsistent CNA care and staff conflict in front of a resident
  • One report of poor documentation/notes causing confusion about prior care

AI-generated from reviews and community data.

Ridgecrest Community Care Center is a senior living community in West Monroe, Louisiana offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.1 out of 5 across 25 reviews.

About Ridgecrest Community Care Center

Ridgecrest Community Care Center is a skilled nursing and rehabilitation facility in West Monroe, Louisiana, operated by CommCare Corporation, a Louisiana-based non-profit established in 1994. The center provides long-term care and rehabilitation services designed to help residents regain strength, endurance, and skills to return home successfully.

The facility is built around a person-centered care philosophy, featuring spacious, well-appointed accommodations with resident rooms and common areas including living rooms, dining areas, library, and chapel. Dining includes table service with resident choices, and the center utilizes electronic charting systems to minimize intrusive medical record-keeping. Amenities include Wi-Fi, café dining, 24-hour refreshment stations, salon services, and a fully equipped rehabilitation gym.

Rehabilitation services are a core offering, staffed by physical therapists, occupational therapists, and speech therapists who work with residents to achieve their highest level of functioning. The facility also provides a wide array of life enrichment activities, including trips out in the community, concerts, fitness centers, and library resources. Families, community members, and volunteers are invited to participate in social activities.

The center has received recognition including Newsweek's America's Best Nursing Homes 2026 award and the American Healthcare Association's 2026 Silver National Quality Award. As a non-profit, CommCare prioritizes education and outreach, with library resources available to residents and families covering health, wellness, medical conditions, and information on Medicare or Medicaid benefits. American Sign Language and virtual foreign language interpreters are available upon request.

Types of Care at Ridgecrest Community Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible
  • Wi-Fi / High-Speed Internet

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber
  • Security
  • Transportation Services

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Ridgecrest Community Care Center

3.1overall · 25 ratings combined

3.1★ on Google (25)

Faith, Love and Family: The James Gang

Apr 2025

via Google

This facility really needs to reevaluate their medical team. No one knows anything that the previous medical provider performed because notes are poor. The nurses took my mom off feeding and water for two days and she became dehydrated with a UTI (that they said she did not have) and ended up having a setback and another stroke. Some of the CNAs did not want to bathe her as they wanted to wait on one particular CNA who they said my mom bonded with the most (who was not at work at the time). CNAs argued in front of my mom and caused her to shut down and she began to feel uncomfortable staying at the facility alone. She was only there three weeks doing Skilled Nursing Rehab and did not progress at all.

Tammy Dowd

Nov 2024

via Google

My husband and I arrived from Kansas to visit his mother at Ridgecrest Community Care Center. She was admitted for rehab a few weeks ago. From the moment we drove on campus we were impressed. The setting for this healthcare center is absolutely beautiful! We saw residents outside -enjoying the sunshine, others fishing in the pond, and staff decorating for Christmas. Upon entering the building I was immediately struck with the cleanliness and tasteful interior design. But the staff! The staff is what did it for me. Everyone we met was friendly, helpful and seemed happy to be working at Ridgecrest Community Care Center. One nurse shared she had been working there for 7 years! I know how rare this is, yet so critical to quality care. From front desk concierge, admissions, nursing, therapy, business office, and housekeeping ALL made us feel blessed that our loved one was under their care. I would highly recommend Ridgecrest Community Care Center for skilled nursing and long term care.

Natalie Sturgis

Nov 2024

via Google

They are family here! My loved one is well taking care of and loved by all the staff. I am kept up to date with all of the fun activities they put on for my loved one. They have such a loving and caring staff. Five stars from ❤️

Lisa Wilson

Nov 2024

via Google

I want to take the time to say thank you to the Ridgecrest staff for the quality of care provided for my mother. The care they took with her gave me peace of mind and made her transition into this chapter of her life easier. I'll forever be grateful!

Aimee McCormick

Aug 2023

via Google

They took great care of my grandmother! She was able to gain her strength back and return home. She loved watching the ducks, at that time the mama duck had eggs. The nurses and CNAs were very attentive. Would definitely return

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Government Inspection History

5 inspection visits in the last three years, 18 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 2, 2025Fire Safety StandardHealth Standard5 citations
  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2025

Aug 6, 2024Health Complaint2 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 28, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 28, 2024

Mar 20, 2024Fire Safety StandardHealth Standard6 citations
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 5, 2024

  • Have proper power supply for life support equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2024

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2024

Feb 7, 2024Health Complaint1 citation
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 20, 2024

Feb 1, 2023Fire Safety StandardHealth Standard4 citations
  • Keep all essential equipment working safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2023

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2022

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity B of L: potential for minimal harm, patternCorrected Feb 10, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Ridgecrest Community Care Center offer?

Ridgecrest Community Care Center offers Skilled Nursing / Long Term Care.

Where is Ridgecrest Community Care Center located?

Ridgecrest Community Care Center is located at 1616 Wellerman Road in West Monroe, Louisiana.

What do families say about Ridgecrest Community Care Center?

Reviews of Ridgecrest are mixed, with most describing a caring, attentive staff and a pleasant, well-kept setting for rehab and long-term care, but one detailed account raises serious concerns about missed care and poor communication among the medical team. The community emphasizes rehabilitation services and person-centered amenities, though the split reviews suggest care consistency may vary.

How did Ridgecrest Community Care Center do on recent health and safety inspections?

Ridgecrest Community Care Center had 5 government inspection visits in the last three years, with 18 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Ridgecrest Community Care Center?

Submit the Request Information form on this page to connect with Ridgecrest Community Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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