steven matthews
Jun 2026
Clean Facility. Beautiful art and patio gardens. Good Food. Friendly and caring nurses and therapists, helpful community.
1 / 5Quick Facts
- Total units
- 120
- Medicare rating
- 5 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 60
- Inspections
- View history (38 citations)
- Ownership
- Nonprofit community reinvesting surplus locally
- Affiliation
- Honors Jewish traditions and community values
- History
- Serving East Bay families for over 75 years
- Respite care
- Short-term stays for post-hospitalization recovery
CMS Care Compare
What Families Think
Reviews of The Reutlinger are sharply mixed, with several families praising specific caring staff members and a clean, art-filled campus, while others report serious medication errors and staffing shortfalls that led to hospitalizations. The community offers a full continuum of care from independent living through skilled nursing, with a nonprofit, Jewish-affiliated model serving the East Bay for decades.
The Good
- Reviewers name specific nurses and CNAs as exceptional
- Clean facility with art and patio gardens
- On-site art classes for residents
- Full continuum: independent living through skilled nursing
- Short-term rehab stays available after hospitalization
The Bad
- Two separate reports of medication dosing errors
- One report of severe understaffing in assisted living
- One report of a fall not communicated to family
- One report of outdated apartments and poor cell reception
AI-generated from reviews and community data.
The Reutlinger is a senior living community in Danville, California offering Assisted Living, Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.3 out of 5 across 23 reviews.
About The Reutlinger
The Reutlinger Community is a senior living community located in Danville, California, offering a full spectrum of care options including independent living, assisted living, skilled nursing, and specialized memory care. As a community-based nonprofit, The Reutlinger has served East Bay families for over 75 years, providing personalized, attentive support designed around each resident's life and needs while honoring Jewish traditions.
The community welcomes residents seeking an active, independent lifestyle with access to hospitality-style amenities such as housekeeping and restaurant-style dining. For those requiring additional support, assisted living provides personalized care tailored to individual needs.
The Reutlinger's memory care program focuses on seven domains of well-being, with each resident's care regimen customized by a team of professionals to meet individual needs and goals. The skilled nursing facility provides both short-term rehabilitation for patients recovering from surgery and long-term nursing care for residents, including restorative therapy.
Short-term stays are available for guests recovering from hospitalization or managing health concerns who need around-the-clock care during their recovery. As a nonprofit, surplus income generated by The Reutlinger is reinvested into the community, and the organization maintains partnerships with local community organizations.
Types of Care at The Reutlinger
Assisted LivingMemory CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
Activities
- Religious Services
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of The Reutlinger
4.3overall · 23 ratings combined
4.3★ on Google (23)
Srujan Jagarlamudi
Jun 2026
Their rehab facility for most part is poorly run / managed! My dad was in there for few days before he had to be taken to ER through ambulatory services, because one of the care nurses did not give his medication properly and the kitchen team did not follow his diet plan per doctor’s recommendations and caused his sugars to spike than normal! I have proof of these documents (just didn’t have time to take legal course of action)
Christine Wasserbauer
May 2026
This is an excellent facility with excellent ratings and certification. Jennifer Hitotsis is a qualified CNA, capable of teaching other CNAs. John Strickland is an excellent CNA too. Nurse Katrina Foster is exceptional and will crush my pills the way I like them and make a note of good times to return. The Therapy department is very good. I find that the cafe you can go to anytime, with the mural is so historically significant. I’ve been enjoying the art classes I’ve taken here with Mr. Asot and I’ve learned a lot.
Joe Frazzano
Sep 2025
I can’t say enough good things about Hannah Galli at Reutlinger. She went above and beyond to make sure my mom was well cared for. Hannah patiently answered all of my questions and was always professional, friendly, kind, and informative. People are quick to complain but often forget to give praise—this is praise that is truly well deserved. Thank you, Hannah, for making such a difference!
Hilda Rivera
Jun 2025
The Reutlinger Assisted Living facility is poorly run. My husband was there for 4 weeks and ended up in the hospital twice. Initially his medications were input into the system incorrectly. They were giving him double the dosage of a very strong medication. The first time he fell no one even told me about it. Many of the caretakers were kind and helped him as much as they could. However they are extremely understaffed. The apartments are very out-dated and it is difficult to control the temperature in the rooms. Also, there is no cell phone reception in most of the building making it nearly impossible to stay connected with loved ones. The food provided was sometimes inedible.
Government Inspection History
7 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 2, 2026Health Complaint1 citation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 2, 2026
Jan 13, 2026Health Complaint1 citation
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 13, 2026
Feb 12, 2025Health Complaint1 citation
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 12, 2025
Nov 21, 2024Fire Safety StandardHealth Standard12 citations
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 21, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2024
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 21, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 21, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 21, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 21, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2024
Provide routine and 24-hour emergency dental care for each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 21, 2024
Meet requirements for the use of electrical equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2024
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2024
Oct 17, 2024Health Complaint3 citations
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 12, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 12, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 12, 2024
Nov 17, 2022Fire Safety StandardHealth Standard10 citations
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 22, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 22, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 19, 2023
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 22, 2022
Meet requirements for the use of electrical equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2022
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2023
Provide emergency officials' contact information.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2022
Implement emergency and standby power systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2022
Have properly located and lighted "Exit" signs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2022
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2022
May 9, 2019Fire Safety StandardHealth Standard10 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 10, 2019
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 10, 2019
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2019
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2019
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2019
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2019
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2019
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2019
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity B of L: potential for minimal harm, patternCorrected Jul 10, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does The Reutlinger offer?
The Reutlinger offers Assisted Living, Memory Care and Skilled Nursing / Long Term Care.
Where is The Reutlinger located?
The Reutlinger is located at 4000 Camino Tassajara in Danville, California.
What do families say about The Reutlinger?
Reviews of The Reutlinger are sharply mixed, with several families praising specific caring staff members and a clean, art-filled campus, while others report serious medication errors and staffing shortfalls that led to hospitalizations. The community offers a full continuum of care from independent living through skilled nursing, with a nonprofit, Jewish-affiliated model serving the East Bay for decades.
How did The Reutlinger do on recent health and safety inspections?
The Reutlinger had 7 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit The Reutlinger?
Submit the Request Information form on this page to connect with The Reutlinger and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at The Reutlinger? Claim this listing to update photos, pricing, and details. It's free.
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