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Royal Bellingham Luxury Retire

12229 Chandler Boulevard

4(12 ratings)· Valley Village average: 4.2

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Royal Bellingham Luxury Retire, photo 1

Quick Facts

Total units
96
Licensed capacity
96 residents

California CDSS

Licensed operator
Residences At Royal Bellingham Inc., The

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Royal Bellingham are sharply divided: some families describe attentive, caring staff and a smooth stay for their loved one, while others report serious concerns about medication handling, staffing levels, food safety, and the community's COVID-19 response. The community holds a 4 out of 5 rating from a small pool of 12 Google reviews, with several detailed complaints alongside strong praise for specific staff members.

What reviewers praise

  • Praised as caring and attentive by some families
  • Staff described as responsive to call buttons
  • Administrator specifically praised as helpful and a good listener
  • One family called care "exceptional" and "personable"

What reviewers flag

  • One report of medication errors and missed doses
  • One report of theft from a resident's room
  • Multiple mentions of understaffing affecting response times
  • One serious report of a COVID-19 outbreak with resident deaths
  • One report of food safety issues causing illness
  • Doctor transport only reliably offered on certain weekdays

AI-generated from reviews and community data.

Royal Bellingham Luxury Retire is a senior living community in Valley Village, California offering Assisted Living. Families rate it 4.0 out of 5 across 12 reviews.

About Royal Bellingham Luxury Retire

Royal Bellingham Luxury Retire is an assisted living community in Valley Village, California, licensed for up to 96 residents.

Reviewers offer sharply divided accounts of the facility. Some report exceptional, timely medication management and attentive staff who respond promptly to resident requests. Others describe inconsistent medication administration, poor responsiveness to residents' needs, and concerns about food safety and cleanliness. Communication and staffing consistency appear to be areas where experiences vary significantly among families.

A few reviewers noted that residents who are less mobile may spend extended time in their rooms, while others praised the personal attention and care their family members received during their stays.

Types of Care at Royal Bellingham Luxury Retire

Assisted Living

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Reviews of Royal Bellingham Luxury Retire

4overall · 12 ratings combined

4★ on Google (12)

marvin peters

Nov 2025

via Google ↗ · Report

The food is infected with a bacteria. I have been sick and hospitalized for the last 3months. You ask how do I know this. If I do not eat I get better.The cleaning personal are rude and Offensive.They advertise that they will take you to your Doctor appointment.That is sometimes True if the appointment happens to fall on Tuesday or Thursday. This is NOT an assisted living Facility.

ADG AD

Mar 2022

via Google ↗ · Report

Although my mom was only here for a short period of time, her care was exceptional, super caring staff and very personable. Any request made by my family was met with enthusiasm and dedication. Prior to her moving here she was in a place that was very corporate, not very good listeners and my mom felt very alone. Thank God this was her last stop. Thank you to all the staff at Royal Bellingham. Mata Family

A ELAMPARO

Feb 2021

via Google ↗ · Report

Mom was blind. Never goes anywhere but inside her room. Food is brought to her and showers if she feels like it or sometimes with their schedule. She functions very well inside her room. She never goes out of her room except when we pick her up for visits and lunches outside. On previous visits before lockdown mostly carpet smells and dirty. Will always request cleaning during the visit. Staff are attentive while we were there. During lockdown, we had not communicated except by phone and once during summertime August, to a designated area, seeing her outside the patio. On January 7, ambulance was called due to her increase shortness of breath. Perhaps she was found on a later symptoms as the ER doctor said she tested positive for COVID and immediately placed her on Bipap machine. Did everything including convalescent plasma, intubation and all necessary treatments given. MD said symptoms are far worse when brought in. January 18, she died of COVID. As my mother lay at the hospital struggling for her life, we looked at the statistics provided by the Department of Health. We were appalled by the results Royal Bellingham had 5 staff positive, 29 Residents and 4 Death of COVID. This is very irresponsible, as they have spread it to the residents. There is a break in protocol and guidelines necessary in prevention of the spread of this disease. Royal Bellingham is negligent in spreading COVID to their residents, let alone killed in the process. As we are grieving for our loss, we also have anger and disappointment. No response from Royal Bellingham. For them it’s business as usual.

Paul Dorries

Feb 2018

via Google ↗ · Report

The Royal Bellingham staff are Excellent and give their residents their medications in a timely manner and when they need them. They give our Mother her correct pills!! Staff may be on the phone but NEVER ignore anyone when they need help or if someone wants to go to the doctor. Whenever we visit our Mother sometimes we hear a buzzer sounding off (when a patient pulls the string in their room to get help) and the staff always helps them and respond right away!! The staff members are always polite to the residents and to us! Especially the Administrator Lori, she is a valuable asset to Royal Bellingham, she is a good listener and she helps everybody!! The decor at Royal Bellingham is very nice, and the rent is fair, especially compared to other Assisted Living locations, the rent is NOT ridiculous!! The staff are ALWAYS polite and helpful towards the RESIDENTS!! It is absolutely worth the money that the resident pays to live at Royal Bellingham Assisted Living. Royal Bellingham has great staff and they take good care of our Mother!! Our family HIGHLY recommend Royal Bellingham Assisted Living and happy our Mother is there!!

Sabrina Marjan

Dec 2017

via Google ↗ · Report

The staff doesn't give their patients their pills and medications on time and when they need them. Sometimes they don't give the correct pills. One staff member in particular is always on the phone and ignores my great grandma when she needs something or wants to go to the doctor. Every time I visit my great grandma, I hear a buzzer sounding off (when a patient pulls the string in their room to get help) and the staff ignores them. Some of the staff members are rude to the patients. One staff member that gives my great grandma a shower is either on the phone or doesn't dry and dress her. The staff that cleans her room steals stuff from her room. The staff members get annoyed when my great grandma keeps calling them to change her after she goes #2. The decor at this place might be nice, but the rent is ridiculous and the staff aren't always helpful towards the patients. It's not worth the money that the patients pay to live there. This place needs better staff and the staff needs to take better care of them. Also, they are under-staffed.

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Frequently Asked Questions

What types of care does Royal Bellingham Luxury Retire offer?

Royal Bellingham Luxury Retire offers Assisted Living.

Where is Royal Bellingham Luxury Retire located?

Royal Bellingham Luxury Retire is located at 12229 Chandler Boulevard in Valley Village, California.

What do families say about Royal Bellingham Luxury Retire?

Royal Bellingham Luxury Retire carries a 4.0 out of 5 rating from 12 Google reviews. Reviews for Royal Bellingham are sharply divided: some families describe attentive, caring staff and a smooth stay for their loved one, while others report serious concerns about medication handling, staffing levels, food safety, and the community's COVID-19 response. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

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