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Residences at River Park West Apartments

21806 Oleaster Springs Lane

4.1(297 ratings)· Richmond average: 4.4

Residences at River Park West Apartments — photo 11 / 6

Quick Facts

Total units
11
Licensed capacity
11 residents

Texas HHSC

Fitness access
24/7 gym available to residents
Pool amenity
On-site pool available to residents

What Families Think

Reviewers describe a mix of experiences: some praise a smooth tour and leasing process, renovated units, and friendly on-site staff, while others report serious maintenance problems (pest infestation, mold, water damage) and difficulty getting timely responses from management. The community has a strong overall Google rating, but the negative reviews raise concerns about upkeep and management responsiveness.

The Good

  • Friendly, helpful staff during tours and leasing
  • Renovated, spacious apartment units
  • 24/7 gym and pool amenities
  • Quiet, clean surrounding area

The Bad

  • One report of rat infestation and mold in a unit
  • One report of repeated flooding causing multi-day hot water outages
  • One reviewer described corporate management as rude and unresponsive
  • Slow response to urgent maintenance requests reported

AI-generated from reviews and community data.

About Residences at River Park West Apartments

Residences at River Park West is a assisted living community in Richmond, Texas. The community is licensed for up to 11 residents.

Families rate Residences at River Park West 4.1 out of 5 based on 297 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Assisted Living

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Reviews

4.1overall · 297 ratings combined

4.1★ on Google (297)

Lexi_ Lexi_

May 2026

via Google

If I could give negative 0 stars I would I had so many issues they got tired of me they corporate manager Carol, who is so rude. I wish I could show y'all the videos of our conversation that I recorded all I can say is move here at your own risk. It's not worth it. I could show that videos rats infestation mold i'm just blessed and they let me out my lease. That's probably the best thing they did since I lived there they let me out my lease today. The fire department couldn't even get a hold of them and I heard from another resident that Carol and the manager, I think her name is Amanda. We're so rude while the police department in the fire department is trying to get a hold of man if you're not to mention you have you management every 2 to 3 months.

Kamarie Cadogan

Apr 2026

via Google

My husband and I loved our tour of this apartment complex! The renovated units are beautiful and offer great value for the price. The 24/7 gym is a huge plus, and the surrounding area is really nice and quiet. We were so impressed that we applied the same day after our tour. Alejandra, the Sales and Marketing Manager, made the entire process before and after the tour smooth and easy. She was kind and very accommodating to our situation and needs! Amanda, the leasing specialist who showed us around, was also incredibly welcoming and helpful. She took her time when explaining the process, and answered all of our questions. Everyone we interacted with provided excellent customer service. We’re really excited about the possibility of moving here and will provide an update once we’re accepted and settled in!

Pons Ford

Apr 2026

via Google

I did a tour of the apartments and I fell in love with them. The area, it was clean and quiet. The staff was very professional and down to earth. The apartment was nice and spacious and I can’t wait to make this my home.

Karly Corrigan

Jan 2026

via Google

Going on my 3rd year here, and I love this property. Quite and everyone is so friendly. Love the gym and the pool, which are my favorite things. Been though alot of people in the office since my time here, but the staff they have now seems to be getting it all together. Christina is such a delight and cares about the residents. Looking forward to another year here, can't wait for spring and summer at the pool.

Alissa Jackson

Nov 2025

via Google

On Wednesday October 29, 2025 my upstairs neighbors flooded their apartment for the 3rd time. We have made various noise complaints and they continue to stomp and be loud throughout all hours of the day. We have asked a peace officer to speak with them at least twice and the officer put in the report with you guys as well. Additionally, this is the 2nd time we are going without hot water due to them flooding their apartment. We have been without hot water for three days now and last time it was only 2 days. Also on Wednesday evening I reported the leak through the urgent request system over the phone and they did not come until the next day. The water ruined my carpet and a few other things due to it pouring in overnight. To date nothing has been done to compensate me for the issue.

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Frequently Asked Questions

What types of care does Residences at River Park West Apartments offer?

Residences at River Park West Apartments offers Assisted Living.

Where is Residences at River Park West Apartments located?

Residences at River Park West Apartments is located at 21806 Oleaster Springs Lane in Richmond, Texas.

What do families say about Residences at River Park West Apartments?

Reviewers describe a mix of experiences: some praise a smooth tour and leasing process, renovated units, and friendly on-site staff, while others report serious maintenance problems (pest infestation, mold, water damage) and difficulty getting timely responses from management. The community has a strong overall Google rating, but the negative reviews raise concerns about upkeep and management responsiveness.

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