Renaissance Memory Care of New Berlin

B L

Mar 2025

via Google ↗ · Report

I really wish I had known about this place 4 years earlier.<br><br>I am sooooo very grateful Renaissance took care of our mom the last year of her life on hospice.<br><br>I placed our mother here summer of 2023 after receiving a referral and being on a short wait list. It was perfect for Mom who lived in several other large facilities where I regularly questioned the level of care she was getting.<br><br>What we loved:<br>* small 8-bed facility, you get to know the staff and the other residents<br>* staff that actually cares and worked with the hospice team and me on Mom's care<br>* home-cooked meals that they chopped up or pureed or thickened for Mom<br>* front and back patio - Mom loved being outside during nice weather<br>* none of us ever had cause to question if Mom was being taken care of or not...we could see she was, no matter what day or time of day we stopped by<br>* beds that lower all the way to the ground with alternating air pressure mattresses<br>* the owner is an RN, runs her facility meticulously, and is very open with communication

Janice Zimdars

Oct 2024

via Google ↗ · Report

This is the best place to put your loved ones if you have to place them in a facility for care. They treated my father with great respect. The staff is amazing! I couldn’t have asked for a better experience. So much better than the bigger homes. Check them out before going anywhere.

Linda Kienetz

Oct 2024

via Google ↗ · Report

This is an excellent facility! The staff and workers are very friendly, efficient and caring. They go above and beyond. It’s only an 8 bed facility, so there’s more one on one interaction. It’s always clean and well maintained.

Jonelle Frenz

Aug 2024

via Google ↗ · Report

We knew the moment we walked in to tour the facility that it would be the right place. It was calming and comfortable. It was very Home like. They made our mother feel very welcomed and treated her like family. Which I think made the transition so much easier. The staff there cares about each of their patients and spends time getting to know them and their families. They kept us informed and worked very well with the hospice team.

Beth Rumler

Jul 2024

via Google ↗ · Report

Words cannot express how wonderful this place is. Had a horrible experience at a different facility where staffing was absolutely horrendous. The other facility was very uncaring . I moved my father to Renaissance in April of this year. Sheila, the owner, and also an RN is absolutely wonderful. She runs a real tight ship. The entire staff was so caring and so kind to my 93 year old father. They showed him so much respect. He had dementia and they would just sit with him when he became anxious and talk with him. All of the food is homemade. Prepared right before the residents would eat. The place is immaculately clean. The rooms are cozy and all the linens, etc. are included. They took over doing my dad‘s wash which took a big burden off of me. I felt so relieved to know that my dad was finally being taken care of the way he should have been and deserved to be. If anyone is looking for a place for their loved one, please tour. I wish I would’ve taken my dad to this facility first. It is an eight bed unit and absolutely wonderful. Sheila will help you with all of the paperwork. She submitted my dad’s insurance papers and followed up with me almost daily. Excellent communication. Absolutely loved everyone that worked there and took care of my dad.