MyLivingChoice

Reliable Home Care Providers, Inc.

430 N Milwaukee Ave #205

4.3(42 ratings)· Lincolnshire average: 4.7

Reliable Home Care Providers, Inc., photo 11 / 5

Quick Facts

Medicare quality
5.0 of 5 stars

Home Health Compare

Medicare certified
Since 2010

What Families Think

Reliable Home Care Providers, Inc. offers home health and hospice services in Lincolnshire, Illinois, and is rated 4.3 out of 5 from 42 Google reviews. Most reviewers praise the nurses' compassion and clinical skill and describe good coordination with doctors and family communication, though one reviewer described a serious breakdown in professionalism and privacy handling by office staff.

The Good

  • Nurses described as compassionate and clinically skilled
  • Staff coordinate closely with doctors and labs
  • Families say communication about care plans was clear
  • Caregivers praised for patience and attentiveness
  • Specific nurses named and commended by families

The Bad

  • One report of office staff repeatedly contacting hospital about a patient's private status
  • One reviewer called office staff unprofessional and rude

AI-generated from reviews and community data.

Reliable Home Care Providers, Inc. is a home health agency serving Lincolnshire, Illinois offering At-Home Care and Home Health. Amenities include 24-Hour Staff, Medication Management and On-Site Nurse (RN). Families rate it 4.3 out of 5 across 42 reviews.

About Reliable Home Care Providers, Inc.

Reliable Home Care Providers, Inc. is a home health and hospice agency based in Lincolnshire, Illinois. The organization delivers in-home medical care and end-of-life services to patients recovering from hospitalization or managing chronic conditions.

Families consistently praise the clinical knowledge and attentiveness of nursing and care staff. Multiple reviewers highlighted coordination between the agency, physicians, and labs to manage treatment, one family wrote, "Because of your timely help, my dad was able to recover well from UTI." Caregivers are described as compassionate and professional, with families noting that staff explained care plans thoroughly and stayed responsive to changing needs. Reviewers also mentioned the agency's use of evidence-based practice standards.

Reliable Home Care Providers holds a 4.3 out of 5 rating across 42 Google reviews, with the vast majority of feedback positive. A small number of reviews raised concerns about communication practices, though most families emphasized their confidence in the clinical team and their care quality.

Types of Care at Reliable Home Care Providers, Inc.

At-Home CareHome Health

Amenities

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Reliable Home Care Providers, Inc.

4.3overall · 42 ratings combined

4.3★ on Google (42)

Leo Stoller

Mar 2026

via Google

JOINT LETTER OF RECOMMENDATION Reliable Home Care Providers Inc. and Nurse Lola To Whom It May Concern: We, the undersigned, are pleased to jointly offer this letter of recommendation for Reliable Home Care Providers Inc. and their exceptional home care nurse, Lola. Our experience with both the organization and Nurse Lola has been nothing short of exemplary, and we write to express our highest level of confidence in their services and professionalism. Reliable Home Care Providers Inc. has consistently demonstrated a deep commitment to quality patient care, reliability, and compassionate service. Their administrative staff is responsive, organized, and attentive to the individual needs of their clients. Scheduling is handled efficiently, and communication is always clear and timely, providing peace of mind to families who depend on their services. Nurse Lola stands out as a truly remarkable caregiver. She combines clinical skill with genuine compassion, treating patients with dignity, patience, and kindness. Her attention to detail, strong work ethic, and ability to anticipate patient needs make her an invaluable asset. Beyond her technical competence, Lola brings warmth and reassurance to every interaction, fostering trust and comfort not only with patients but also with their families. Throughout the course of care, Nurse Lola has consistently demonstrated professionalism, punctuality, and a sincere dedication to improving the quality of life of those she serves. Her presence has made a meaningful and lasting difference. We wholeheartedly recommend Reliable Home Care Providers Inc. and Nurse Lola to any individual or family seeking dependable, compassionate, and high-quality home care services. They represent the very best standards of the profession. Should you require any further information, please feel free to contact us. Sincerely, Leo Stoller MA ED Director of the National Physicians Association P.O. Box 60645 Chicago, Illinois

Elizabeth Jiang

Jul 2024

via Google

Yan and Nancy - Thank you so much for your help to coordinate with the lab/doctor's office to get the lab work done and have the medication ready last couple weeks! Because of your timely help, my dad was able to recover well from UTI. You have already stayed on top of everything in terms of patient cares. I am grateful to have you as my dad's home care agency! Yan is so kind and knowledgeable! Thank you Yan, we appreciate you very much!

Beau

Apr 2024

via Google

One of Reliable healthcare in illinois Lincolnshire office sent one their Nurses to my residence to follow-up on my progress after discharged from hospital. Became hospitalized again and the nurse knew what hospital was in.So their office staff began calling the nurse station at the hospital I was in a Asking for my status and Reliable. called repeatedly harassing the staff at hospital asking for update status on my condition which is private and confidential info. I called their office and spoke to Yan who told me that their staff will continue contacting hospital staff, I said to Yan that your staff must cease and decist. My experience with their office staff was Very Unprofessional, Rude that would Not recommend any in home care from Reliable. On a scale of 0-10 would rate them at very negative experience at $200 per visit to my insurance company is a waste of time and much money. Reliable healthcare is Poor choice. Rating if five stars offers no negative ratings

Ellie D

Nov 2023

via Google

The nurses and staff at Reliable home healthcare were truly wonderful when caring for my grandmother following her rehab. Everything was explained to our family so thoroughly, and they were patient and attentive to all of her needs. Every staff member was very professional, and highly educated. They use evidence based practice which is the best, and an outstanding healthcare approach. I would recommend them over and over again.

Ashley Edelstein

Nov 2023

via Google

I had a wonderful experience with Reliable Home Care Providers, Inc. The caregivers were compassionate and professional, always going the extra mile so that my loved one received the best care. The staff was responsive to our needs and kept us informed about any changes in the care plan. I would highly recommend them!

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Medicare Quality of Care

Reliable Home Care Providers, Inc. is a Medicare-certified home health agency (certified since 2010). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

5.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency79%US 79%
  • Rated their overall care 9 or 10 out of 1087%US 85%
  • Care was given in a professional way86%US 89%
  • The team communicated well89%US 86%
  • The team discussed medicines, pain and home safety88%US 82%

181 completed patient surveys, 22% response rate.

Hospital outcomes

  • Discharged to the community89%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)8%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around92%US 83%
  • Patients got better at getting in and out of bed92%US 83%
  • Patients got better at bathing97%US 86%
  • Patients' breathing improved97%US 85%
  • Patients got better at taking medications correctly94%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations42%US 61%

Service area

Reliable Home Care Providers, Inc. reports serving 137 ZIP codes, including Chicago, Evanston, Schaumburg, Arlington Heights, Des Plaines, Glenview, Hoffman Estates, Mchenry, Palatine, Skokie and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 148194. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Reliable Home Care Providers, Inc. offer?

Reliable Home Care Providers, Inc. offers At-Home Care and Home Health.

Where is Reliable Home Care Providers, Inc. located?

Reliable Home Care Providers, Inc. is located at 430 N Milwaukee Ave #205 in Lincolnshire, Illinois.

What do families say about Reliable Home Care Providers, Inc.?

Reliable Home Care Providers, Inc. offers home health and hospice services in Lincolnshire, Illinois, and is rated 4.3 out of 5 from 42 Google reviews. Most reviewers praise the nurses' compassion and clinical skill and describe good coordination with doctors and family communication, though one reviewer described a serious breakdown in professionalism and privacy handling by office staff.

Does Medicare cover care from Reliable Home Care Providers, Inc.?

Yes. Reliable Home Care Providers, Inc. is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 5.0 out of 5 stars.

Do I need a referral to use Reliable Home Care Providers, Inc.?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Reliable Home Care Providers, Inc.?

Submit the Request Information form on this page to connect with Reliable Home Care Providers, Inc. and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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