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Reliable Health & Rehab At Lakewood

1980 Arrow Street, Sw

3.6(31 ratings)· Atlanta average: 4.3

Reliable Health & Rehab At Lakewood — photo 1

Quick Facts

Total units
100
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
100
Stay type
Respite (short-term) stays available

What Families Think

Reviews of this Atlanta skilled nursing and long-term care community are sharply mixed, with several families praising attentive, caring staff and a strong rehabilitation team, while others report serious concerns about cleanliness, understaffing, and the physical condition of the building. Experiences appear to vary significantly, with some residents receiving excellent personalized attention and others describing troubling lapses in basic care.

The Good

  • Staff described as attentive and genuinely caring
  • Rehabilitation center praised by a reviewer
  • Respite care option available for short-term needs
  • Some families report strong communication and staff familiarity with residents

The Bad

  • Multiple reviewers describe the building as run-down or needing updates
  • One detailed report of understaffing affecting resident care
  • One serious report of unsanitary conditions and an untreated wound infection
  • One report of rude staff and poor communication with family

AI-generated from reviews and community data.

About Reliable Health & Rehab At Lakewood

Reliable Health & Rehab At Lakewood is a skilled nursing / long term care community in Atlanta, Georgia. The community is licensed for up to 100 residents.

Families rate Reliable Health & Rehab At Lakewood 3.6 out of 5 based on 31 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

3.6overall · 31 ratings combined

3.6★ on Google (31)

Samuvee Zaninberger

May 2026

via Google

Placed my dad here for respite .. the facility needs updating but the people, the staff are wonderful. I didnt have to ask them to put him in his wheelchair, it was done without me saying a word. The staff would come randomly speak with him. They genuinely cared for the patients

Natasha Jacobs

Jan 2024

via Google

This is the second time I've put my mom here due to the fact that she was bed redden before and got better but now she is getting older and I really cannot take care of her like she needs to be taken care of. My mom can be a hand full and if she doesn't like something, she will definitely let you know. Which is why I'm comfortable with here being here. I visit her very frequently along with some of my other siblings. Everyone loves her here and she loves them too. Everytime I come she makes sure everyone knows me and the staff is always courteous. I'm not sure why the low score but from my experience, and my mom's, I think they are wonderful.

Jaxs McCain

Jul 2023

via Google

I encourage who ever has a loved one or someone they care about to reconsider. Facility is run down and filthy. The state should have regulations regarding this, building and residents rooms are falling apart. Residents laying in filth with files on residents body, nets flying around over residents medicine and hands covered in feces. Not ok! Another residents wound was not cared for properly and resulted in an infection. Which still wasn’t been cleaned. When asked why two nurses were sitting at the desk and one aide to each hall with no assistance, answer was they were understaffed. If facility is willing to pay agency staff extra, then pay the workers who actually work there at least 20 an hour. As more than half the residents are two person assist. Which contributes to the lack of care. Lifts and other assistive equipment need to be in place as well. Recommend at least 3 aides to each hall, 2 aides to each hall to split each hall and 1 aide added to each hall to help with lifting, changing and whatever proper care is needed. Recommend nurses to help assist as well and ensure wounds etc. are taken care of properly. State should check in on facility once a month anonymously. Why? To ensure the safety and conditions are safe and sanitized. Recommend remodel and update building or new building for sure, because mold and ceiling falling apart. This review is keeping things cordial as the conditions are horrid and go a lot deeper than this review.

Meghan Sutton

May 2021

via Google

If I could put a negative star on here I would. They haven’t even tried working with my papa at all. We’re trying to get him out of here ASAP. He has a roommate who can’t speak and they have been so hateful to him and now they started being hateful to my grandfather. There is no communication going on here. The nurses are beyond rude. If you can go somewhere else please do!

samuel dobbs

Nov 2018

via Google

Wow! From the executive directors to the admissions exec Reliable home health is very professional and exclusively clean. Reliable hire professional nurses, patient caring certified nurses aids their mentoring is continuous by head nurses. There is a excellent Rehabilitation center that’s operated by some of the best technicians, “ l would go back for just that professionalism which was very encouraging”. I recommend Reliable for a clean, loving and healing atmosphere.

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Frequently Asked Questions

What types of care does Reliable Health & Rehab At Lakewood offer?

Reliable Health & Rehab At Lakewood offers Skilled Nursing / Long Term Care.

Where is Reliable Health & Rehab At Lakewood located?

Reliable Health & Rehab At Lakewood is located at 1980 Arrow Street, Sw in Atlanta, Georgia.

What do families say about Reliable Health & Rehab At Lakewood?

Reviews of this Atlanta skilled nursing and long-term care community are sharply mixed, with several families praising attentive, caring staff and a strong rehabilitation team, while others report serious concerns about cleanliness, understaffing, and the physical condition of the building. Experiences appear to vary significantly, with some residents receiving excellent personalized attention and others describing troubling lapses in basic care.

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