1800 S Swope Drive
3.9(292 ratings)· Independence average: 3.9
1 / 5CMS Care Compare
Reviews for The Rehabilitation Center of Independence are sharply divided: many families praise the friendly, caring staff and clean, comfortable environment, while a substantial number of others describe serious lapses in basic care, hygiene, and staffing, especially on nights and weekends. Complaints about missing belongings, infrequent showers, and slow or cold meals appear repeatedly alongside praise for specific long-tenured caregivers.
AI-generated from reviews and community data.
The Rehabilitation Center of Independence is a skilled nursing and rehabilitation center in Independence, Missouri, offering both short-term rehabilitation and long-term care. The team emphasizes creating a warm, caring environment for residents, whether they are recovering from surgery, injury, or illness, or require ongoing care.
Rooms are private and spacious, equipped with TVs and phones, and residents receive 24-hour nursing care along with doctor-recommended rehabilitation services designed to help them return home safely. The center provides physical, occupational, and speech therapy, with personalized rehabilitation plans intended to maximize each individual's recovery.
Clinical care includes physician-supervised, round-the-clock oversight, and wound care is supervised by a wound care specialist physician with onsite consultations supported by certified wound care nurses. A licensed social service staff assists residents and families during transitions into and out of care, and arrangements can be made for home health or other supportive programs when a resident is ready to return home. The center also offers palliative and supportive care services as part of a continuum of care.
Nutrition is overseen by a certified dietitian who ensures meals are nutritionally balanced and meet medical and faith-based dietary requirements. The community also offers stimulating activities tailored to individual needs to support residents' quality of life, and staff aim to build relationships with residents and their families to provide personalized, respectful care.
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Help Me Choose3.9overall · 292 ratings combined
3.9★ on Google (292)
Elizabeth McCracken
Jul 2026
They are good to my FIL and are super nice to us when we’re there. It does have that smell all these places have, which can make me gag (but in fairness I’m menopausal and all smells get me) and they are super nice even when I puke in the trash but the nurses there are so kind and loving. My FIL’s clothes and remote to his TV go missing all the time, but I don’t think it’s the nurses would ever do that. It’s really kind there.
Tashia Shafford
Jun 2026
I went in to se my uncle today and they had the very respected and friendly staff I have seen and helped me and all of the residents were very happy and friendly them selves and my uncle he seemed happy.<br>If I ever need to be put in a rehabilitation program this is the one I would want to come to.
Cara Sharp
Jun 2026
😃👍😃👍😃
Amber Clark
Jun 2026
Love this facility and CNA’s where so amazing taking care of my Mom always helping multiple task definitely needed to get a raise sad so many nursing facilities are not taking care of there staff better .<br>I see exhausted nurses and other staff members but here they all go above and beyond beyond.too bad this facility cant pay people to stay and work hard times seems only few CNA’S that are here now to a much needed facility I pray they get the help needed.<br><br>Update the kitchen staff is horrible we waited for moms food finally they brought hers and of course everyone else’s at 7:49 pm this is unacceptable the so called food was horrible looking 2 piece of processed Turkey on a hamburger bun a spoon of gravy and tablespoon of vegetables 3 pieces of pears sad thry cant even get a decent meal .
Norman Ledgerwood
Jun 2026
My 98 year old bed-ridden mother has been an inmate at RCI for over a year. She is missing several pieces of clothing although all of them have her name marked in them. She is missing her hearing aids even though she can’t get out of bed. Her replacement hearing aids were found in the laundry room. I’m sure she didn’t take them there. The administration maintains she can hear ‘just fine’. I hope when I’m 98 someone doesn’t claim my hearing is fine. My mom’s room is always messy and dirty and has swarms of flies. I suppose that’s ’just fine’ too. Night and weekend staffing is always lacking. Pray there isn’t a fire! The administration seems to be in denial. My request for better service was greeted with arguments about how great a job they’re doing. I couldn’t disagree more. I’m in the process of transferring her to another facility. If you visit RCI go in the evening or on a weekend to see the level of staffing and the resulting or expected level of care…
The Rehabilitation Center of Independence offers Skilled Nursing / Long Term Care.
The Rehabilitation Center of Independence is located at 1800 S Swope Drive in Independence, Missouri.
Reviews for The Rehabilitation Center of Independence are sharply divided: many families praise the friendly, caring staff and clean, comfortable environment, while a substantial number of others describe serious lapses in basic care, hygiene, and staffing, especially on nights and weekends. Complaints about missing belongings, infrequent showers, and slow or cold meals appear repeatedly alongside praise for specific long-tenured caregivers.
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