901 Shumway Rd
3.1(8 ratings)
1 / 2CMS Care Compare
Reviews for Regency Omak are sharply mixed: some families praise the staff, food, and cleanliness, while several others describe serious lapses in supervision, medical care, and communication that led to falls, hospital visits, and neglect. The community offers skilled nursing, rehabilitation, and short-term respite care, but the accounts suggest inconsistent quality of care.
AI-generated from reviews and community data.
Regency Omak Rehabilitation and Nursing Center is a senior living community in Omak, Washington, offering skilled nursing care, rehabilitation services, and long-term care for seniors who need professional medical assistance.
The community provides rehabilitation therapy as a critical component of recovery, helping residents regain strength, mobility, and speech after illness or injury. Regency Omak uses the latest equipment and develops individually tailored therapy programs for each resident. The facility also offers comprehensive long-term care for seniors requiring ongoing medical and nonmedical assistance, with an emphasis on individualized care that enables residents to live as independently as possible.
Short-term respite care is available for family caregivers who need temporary relief from their caregiving responsibilities. The professional care team is trained and experienced in geriatric rehabilitation methods.
Omak is situated in a charming area well known for its locally owned restaurants and shops. The surrounding natural beauty offers opportunities for nature walks, strolls along the Willamette River, and visits to community parks, making it an appealing location for outdoor enthusiasts and those who prefer a small-town setting.
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Help Me Choose3.1overall · 8 ratings combined
3.1★ on Google (8)
em
Dec 2023
Family member had many falls from not being supervised, she was put on the wrong diet, got severely dehydrated, was sent to the er many times one a single week due to improper care, had a seizure and was not cared for, was allowed to simply die and basically not taken care of. I very much do not recommend having your loved ones here
Obliterate SGM
Jul 2020
The care in the beginning was great, but they practically gave up on caring for my grandpa, they refused to rehabilitate him and get him on his feet and keep him strong. His condition worsened from being bed-bound by the staff, and they wouldn't let him out of a wheelchair. But here's the kicker, when he failed to pay the nearly $7,000 dollar rent they ask for, the staff simply stopped taking care of him. He laid in his own feces, and urine, without any assistance when he had accidents. Without help to the bathroom. This was before they decided to kick him out. It was better after he left and went to a much better facility in Wenatchee. He recently passed after he caught the virus going around, but I'm glad he didn't have to pass away in a wretched facility like Regency.
Cathy Casseday
Aug 2019
The staff is very loving. Building is very clean. And the food is good
Ernesto Palomares
Mar 2018
Agreat place to be in for Medical reabilitation,after, been release from the Hospital, good care,great staff & food, caring Nurses 24/7.for medical needs & medications & great balance food!! Thank Recency 100% recommended, also a great place for your Senior love ones!!!
Jake Thornton
Feb 2017
This place is a joke. My grandmother in law has been sent to the er twice in the same day because nobody knows what they're doing. Wouldn't recommend this place if it was the last place on earth! Just don't go there. Your better off caring for your sick family member at home!!
Regency Omak Rehabilitation and Nursing Center offers Skilled Nursing / Long Term Care.
Regency Omak Rehabilitation and Nursing Center is located at 901 Shumway Rd in Omak, Washington.
Reviews for Regency Omak are sharply mixed: some families praise the staff, food, and cleanliness, while several others describe serious lapses in supervision, medical care, and communication that led to falls, hospital visits, and neglect. The community offers skilled nursing, rehabilitation, and short-term respite care, but the accounts suggest inconsistent quality of care.
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