MyLivingChoice

North Valley Hospital

22 W 1st Street

3.6(52 ratings)

North Valley Hospital, photo 11 / 5

Quick Facts

Total units
42
Medicare rating
5 of 5

CMS Care Compare

Ownership
Government, Hospital district
Certified beds
42
Facility type
Non-profit critical access hospital, not standalone care home
Emergency resources
Limited on-site resources for severe trauma cases

What Families Think

North Valley Hospital is a small, non-profit critical access hospital in Tonasket, Washington that also provides skilled nursing/long-term care beds. Reviewers overwhelmingly praise the nursing and ER staff for compassion and attentive care, though one family reported a distressing and disrespectful ER experience.

The Good

  • Nurses repeatedly praised for compassion and warmth
  • Discharge planning staff singled out by name for excellent care
  • ER staff credited with life-saving, honest treatment
  • Small-hospital setting described as comforting after larger hospital stay

The Bad

  • One report of rude, judgmental ER treatment and unauthorized drug testing
  • No published pricing information available

AI-generated from reviews and community data.

North Valley Hospital is a senior living community in Tonasket, Washington offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.6 out of 5 across 52 reviews.

About North Valley Hospital

North Valley Hospital is a skilled nursing / long term care community in Tonasket, Washington. The community is licensed for up to 42 residents.

Families rate North Valley Hospital 3.6 out of 5 based on 52 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at North Valley Hospital

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Help Me Choose

Reviews of North Valley Hospital

3.6overall · 52 ratings combined

3.6★ on Google (52)

Justin Tarver

Jan 2026

via Google

Okay so my mother woke up in the middle of the night and couldn't breathe. We went to the closest hospital in tonasket that had an emergency room. Doctor Biancarelli and his gang of rude nurses were so judgmental and discriminitory. He drug tested my mother without her knowledge. She thought it was for what she had came in about. It was strictly a drug screen and then, They forced my mom out of the wheelchair when she couldn't breathe because they haven't helped her. All they did was run a drug screen. You'd think a doctor that took the Hippocratic oath would do anything to help anyone who needs it but instead, They violated her rights and they will be hearing from my attorney soon.

Kit Davis

Nov 2025

via Google

I want to thank all the nurses, staff, Katie OT, and especially Laura the discharge planner for the excellent care you provided for my mother at a fragile time in her life and our life’s. My mother coming from a big hospital in Spokane, where she had a bad experience to coming to a small rural hospital was extremely warming and comforting for her and my family. It goes to show your caring and compassion shines through at Okanogan Douglas County Hospital District 4. Thank you, Davis family

Andre Caldas

Sep 2025

via Google

We loved!! The staff so kind specially Dr Michael and nurse Lucky. And some star to Ashanti Donna she was so great with us!

Jane Elizabeth

Feb 2025

via Google

Phenomenal experience in the ER. These guys saved my life. Confluence health denied me proper medical care and assumed it was mental health only. They were wrong. I’ll forever be grateful for HONEST care and treatment at this wonderful facility. You guys sure saved a life, while others were trying to end it.

Claire

Oct 2023

via Google

I got bit by a rattlesnake around this town a little over a year ago. My boyfriend rushed me here and they were so nice. Mostly the nurses, but that’s usually the case! The nurses were so amazing. It’s a tiny hospital so they don’t have the resources to deal with that situation, they just keep enough anti venom to get you to Wenatchee. The nurse helped us learn about a PNW ambulance and air lift insurance you can get before the move so the helicopter ride is only like $80 HAHA. Anyways they were honestly super nonchalant about my situation which made me nervous at first but ended up being really relaxing.

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Government Inspection History

4 inspection visits in the last three years, 52 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 5, 2026Health Complaint1 citation
  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 18, 2026

Feb 28, 2026Fire Safety StandardHealth Standard6 citations
  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2026

  • Have restrictions on the use of highly flammable decorations.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2026

Nov 16, 2024Fire Safety StandardHealth Standard22 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 25, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 25, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 25, 2024

  • Establish procedures for tracking staff and patients during an emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 25, 2024

  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 25, 2024

  • Develop Emergency Preparedness policies and procedures.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 2, 2025

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 25, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 3, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 3, 2025

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 25, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 25, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2025

  • Establish policies and procedures including evacuation.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 25, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2025

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2025

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 25, 2024

  • Keep all essential equipment working safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2025

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2025

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2025

Sep 15, 2023Fire Safety StandardHealth Standard23 citations
  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 17, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 17, 2023

  • Have proper medical gas storage and administration areas.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 17, 2023

  • Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 17, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 17, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 17, 2023

  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 17, 2023

  • Address patient/client population and determine types of services needed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 17, 2023

  • Include a process for Emergency Preparedness collaboration.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 17, 2023

  • Develop Emergency Preparedness policies and procedures.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 17, 2023

  • List the names and contact information of those in the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 17, 2023

  • Establish emergency prep training and testing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 17, 2023

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 17, 2023

  • Meet other general requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 17, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 17, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 20, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 17, 2023

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does North Valley Hospital offer?

North Valley Hospital offers Skilled Nursing / Long Term Care.

Where is North Valley Hospital located?

North Valley Hospital is located at 22 W 1st Street in Tonasket, Washington.

What do families say about North Valley Hospital?

North Valley Hospital is a small, non-profit critical access hospital in Tonasket, Washington that also provides skilled nursing/long-term care beds. Reviewers overwhelmingly praise the nursing and ER staff for compassion and attentive care, though one family reported a distressing and disrespectful ER experience.

How did North Valley Hospital do on recent health and safety inspections?

North Valley Hospital had 4 government inspection visits in the last three years, with 52 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit North Valley Hospital?

Submit the Request Information form on this page to connect with North Valley Hospital and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at North Valley Hospital? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Tonasket.