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Regal Heights Rehabilitation and Health Care Center is a large skilled nursing facility in Jackson Heights offering round-the-clock nursing care and rehabilitation services. Its Google rating of 4.3 from 327 reviewers suggests generally positive community sentiter, though no specific reviewer comments were provided to detail their experiences. The facility is described as having modern equipment, landscaped outdoor spaces, and a rehabilitation department focused on physical therapy and mobility recovery.
AI-generated from reviews and community data.
Regal Heights Rehabilitation is a senior living community in Jackson Heights, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.3 out of 5 across 335 reviews.
Regal Heights Rehabilitation and Health Care Center is a 280-bed skilled nursing facility located in Jackson Heights, New York, offering 24-hour skilled nursing care and rehabilitation services. The facility is state-of-the-art and equipped with the latest rehabilitation and medical equipment, staffed by trained and specialized healthcare professionals.
The center provides comprehensive rehabilitation and medical care utilizing modern equipment and technology. The facility includes a rehabilitation department that offers physical therapy and prosthetic services to support resident recovery and mobility restoration.
The community features landscaped outdoor terraces and gardens where residents and visitors can enjoy seasonal changes and views of the New York City skyline and bridges. The facility includes a library with views that residents enjoy, and public areas are designed and maintained with attention to cleanliness and comfort, including bright dining rooms where meals are served.
Located in the historical Jackson Heights neighborhood, the facility offers convenient access to the surrounding community while providing a healing and social environment for residents.
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Help Me Choose4.3overall · 335 ratings combined
4.3★ on Google (335)
naline martinez
Jul 2026
My first time visiting my aunt at this facility. I must say from start to finish was great. Signing was quick and easy. The facility is nice and clean. The staff that was there were friendly. My aunt say she like it a lot and has meet some new people. Dinner came on time and server was very friendly and kind. It make me happy that my aunt is this facility being cared for properly.
Sharon Clarke
Jul 2026
Exactly what you see online it’s exactly what you get awesome environment. Staff was absolutely pleasant as they should. Questions were answered, very attentive. The rooms are spotless, my dad just got there but I can already tell with the interaction with some of the staff members. He is in good hands. Other facilities needs to emulate this facility it’s Stella in my book!
Fabian Falconi
Jun 2026
Our first day here and the staff has treated my dad, the patient, and us really well. They took the time to listen to our concerns and how we care for my dad. We live near by, so this is the best option and came highly recommended by the hospital staff.
Joger Nunez
May 2026
Excellent security and awesome personal I am.glad we our Father there we where going to place him in another place but we are very satisfied we didn't Thank you so much for all of those who take care my Dad Fredis Vasquez Nunez
Shirley Rivera
Apr 2026
My mother was a resident for a year and 4 months. My mother was located in the 3rd floor and I indeed have my favorite CNAs. They are renovations in the 2nd and 3rd floor. The reason I gave it a 4 star because they need improvements in the food it needs to be better. The hours that people should visit is 12-3pm. The lunch hour is intense . The weekend at times could be a bit short of staff. The residents need their visit it’s important. The CNAs became my family and I am grateful for all there hard work Smith, Erline, and the social worker Kimberly Johnson was a great support. Unfortunately my mother passed on April 14th 2026. With hospice nurse in place everyone worked very hard for my mother’s needs.
3 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Keep all essential equipment working safely.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 23, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 23, 2026
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 23, 2026
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 23, 2026
Have elevators that firefighters can control in the event of a fire.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 23, 2026
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 23, 2026
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2026
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2026
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2026
Install proper backup exit lighting.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2026
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2026
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2026
Ensure that testing and maintenance of electrical equipment is performed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2026
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2026
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2026
Conduct testing and exercise requirements.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 23, 2026
Address subsistence needs for staff and patients.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 23, 2026
Develop Emergency Preparedness policies and procedures.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 23, 2026
Conduct risk assessment and an All-Hazards approach.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 23, 2026
Develop and maintain an Emergency Preparedness Program (EP).
Severity C of L: potential for minimal harm, widespreadCorrected Mar 23, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 19, 2024
Address subsistence needs for staff and patients.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 19, 2024
Have exits that are accessible at all times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2023
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2024
Honor each resident's preferences, choices, values and beliefs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2024
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2023
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2024
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 5, 2021
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 5, 2021
Have restrictions on the use of highly flammable decorations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 11, 2021
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2021
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2021
Provide appropriate foot care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2021
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Regal Heights Rehabilitation offers Skilled Nursing / Long Term Care.
Regal Heights Rehabilitation is located at 70-05 35 Avenue in Jackson Heights, New York.
Regal Heights Rehabilitation and Health Care Center is a large skilled nursing facility in Jackson Heights offering round-the-clock nursing care and rehabilitation services. Its Google rating of 4.3 from 327 reviewers suggests generally positive community sentiter, though no specific reviewer comments were provided to detail their experiences. The facility is described as having modern equipment, landscaped outdoor spaces, and a rehabilitation department focused on physical therapy and mobility recovery.
Regal Heights Rehabilitation had 3 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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