Carolynn Simmons
Jun 2026
Refined took care of my husband‘s cousin. I am so glad they called them. They honored him as a veteran and made his final days Very peaceful. We appreciated the nurse and everyone for helping us through this difficult time.
1 / 3Quick Facts
- Medicare quality
- 4.5 of 5 stars
- Medicare certified
- Since 2004
- Veteran care
- Dedicated program addressing PTSD and military trauma
- VA/Medicare coordination
- Top-tier VA and Medicare/Medicaid benefit coordination
- Service area
- Serves Wasatch Front from North Ogden to Lehi
- Ownership
- Veteran-owned home health and hospice provider
- Care team
- Includes chaplains, music therapists, and social workers
Home Health Compare
What Families Think
Reviewers describe Refined Hospice & Home Health as compassionate and attentive, particularly praising physical therapy staff and end-of-life care for veterans. Families consistently highlight the dignity and support shown during difficult times, including hospice care and rehabilitation after injuries.
The Good
- Reviewers praise compassionate, dignified end-of-life care
- Physical therapist Cole highly praised for rehab support
- Staff described as gentle, attentive, and present
- Strong reputation for honoring veterans specifically
- High overall rating from 72 Google reviews
AI-generated from reviews and community data.
Refined Hospice & Home Health is a home health agency serving Midvale, Utah offering Home Health. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.9 out of 5 across 72 reviews.
About Refined Hospice & Home Health
Refined Hospice & Home Health is a veteran-owned hospice and home health care provider serving the Wasatch Front region of Utah, from North Ogden to Lehi. Guided by a physician-led clinical team and committed to dignity for every patient, the organization has served families since 2004.
The organization offers two distinct services tailored to different patient needs. Hospice care is for patients with life-limiting illnesses, shifting focus from curative treatment to comfort through expert symptom management, emotional support, and dignity for patients and families. Home Health brings skilled medical care to patients recovering from illness, injury, or surgery, helping them heal and regain independence without leaving home.
As a veteran-owned organization, Refined Hospice built the Duane V. Blackwell program specifically to ensure veterans receive end-of-life care that honors their sacrifice. The team includes staff with military experience and provides trauma-informed care addressing military culture, PTSD, and moral injury. The organization holds the highest designation for coordinating VA benefits and Medicare/Medicaid hospice benefits simultaneously, an achievement held by fewer than 5% of hospice organizations nationally.
The interdisciplinary clinical team includes physicians, nurses, chaplains, music therapists, social workers, and volunteers. Dr. Brock Aldrich, DO, brings background in internal medicine and relationship-centered care, while Carley Florence, MSN, APRN, AGPCNP-C, is an Adult-Gerontology specialist dedicated to older adults. Care addresses body, mind, and spirit through coordinated services and fast intake processes.
Embedded in the communities they serve across the Wasatch Front, the team provides direct access to local professionals who live and work in the region. The organization prioritizes hiring dedicated healthcare professionals united by commitment to exceptional, compassionate care.
Types of Care at Refined Hospice & Home Health
Home Health
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Refined Hospice & Home Health
4.9overall · 72 ratings combined
4.9★ on Google (72)
Danny Wight
May 2026
I give him five stars Cole is his name. He is helped strengthen my knee and he continues to work with my leg to get it strong and teach me correct methods of of exercise so I can get past my Parkinson’s on it. I would recommend them to anybody that has Parkinson’s Danny Wight.
Sarah Johansen
May 2026
My 95 year old dad broke his hip 6 months ago and has been doing physical therapy with Cole the past 4 months. Cole’s professionalism and expertise have been crucial to dad’s recovery in regaining strength and mobility. He has a direct approach and clearly demonstrates the exercises and explains how they will be beneficial. Cole’s positivity and encouragement have also been very instrumental in dad’s progression. His compassionate and engaging bedside manner immediately instilled high level of trust. Dad and Cole have a great rapport and dad considers him his physical therapist and friend. Cole is simply the best!!! Diane
Coleen Ashby
Apr 2026
I have nothing but good to share with my experience with Refined. Carter and especially Cole were so helpful to me in my physical therapy recovery. I would recommend these 2 to any one who needs care .
Beth Maroney
Feb 2026
I have known the owner for over 15 years, and he has always been one of the kindest, most genuinely supportive people I know — no matter how much time has passed between conversations. That same heart is reflected in the hospice company he leads. When my mom was in her final days, his entire team stepped in and cared for her — and for our family — with a level of compassion and dignity I will never forget. They were gentle, attentive, and present in the moments that mattered most. They made an impossibly hard time feel a little less impossible. I am forever grateful for the way they honored my mom during her transition and the way they showed up for all of us. Truly exceptional care from truly exceptional people.
Medicare Quality of Care
Refined Hospice & Home Health is a Medicare-certified home health agency (certified since 2004). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency76%US 79%
- Rated their overall care 9 or 10 out of 1089%US 85%
- Care was given in a professional way92%US 89%
- The team communicated well82%US 86%
- The team discussed medicines, pain and home safety86%US 82%
46 completed patient surveys, 21% response rate.
Hospital outcomes
- Discharged to the community89%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)11%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around94%US 83%
- Patients got better at getting in and out of bed97%US 83%
- Patients got better at bathing100%US 86%
- Patients' breathing improved98%US 85%
- Patients got better at taking medications correctly96%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations90%US 61%
Service area
Refined Hospice & Home Health reports serving 54 ZIP codes, including Salt Lake City, Ogden, Sandy, West Jordan, West Valley City, Layton, South Jordan, Bountiful, Centerville, Clearfield and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 467245. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Refined Hospice & Home Health offer?
Refined Hospice & Home Health offers Home Health.
Where is Refined Hospice & Home Health located?
Refined Hospice & Home Health is located at 623 Fort Union Blvd Ste 105 in Midvale, Utah.
What do families say about Refined Hospice & Home Health?
Reviewers describe Refined Hospice & Home Health as compassionate and attentive, particularly praising physical therapy staff and end-of-life care for veterans. Families consistently highlight the dignity and support shown during difficult times, including hospice care and rehabilitation after injuries.
Does Medicare cover care from Refined Hospice & Home Health?
Yes. Refined Hospice & Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.
Do I need a referral to use Refined Hospice & Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Refined Hospice & Home Health?
Submit the Request Information form on this page to connect with Refined Hospice & Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Refined Hospice & Home Health? Claim this listing to update photos, pricing, and details. It's free.
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