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Red Oak Manor Assisted Living

2920 Williams Rd

2.1(9 ratings)· Greenville average: 4.4

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Red Oak Manor Assisted Living, photo 1

Quick Facts

Licensed capacity
62 residents

North Carolina DHSR

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Red Oak Manor has a low overall rating from families, with reviewers describing uncaring or rude staff, inconsistent care, and poor communication during the pandemic. Several reviewers say basic needs—like providing a walker after a fall or keeping to posted meal menus—were not consistently met. A couple of reviewers who initially felt positive about the community later described serious lapses in care.

What reviewers praise

  • Offers a continuum from assisted living to skilled nursing care

What reviewers flag

  • Multiple reviewers describe staff as rude or uncaring toward residents
  • One report of a resident falling and not being given a walker for support
  • One family said calls went unanswered and unreturned during a COVID outbreak
  • One reviewer said the kitchen did not follow posted menus and nursing care was poor

AI-generated from reviews and community data.

Red Oak Manor Assisted Living is a senior living community in Greenville, North Carolina offering Assisted Living and Skilled Nursing / Long Term Care. Families rate it 2.1 out of 5 across 9 reviews.

About Red Oak Manor Assisted Living

Red Oak Manor Assisted Living is a facility in Greenville, North Carolina offering assisted living and skilled nursing or long-term care services.

Reviewers describe serious concerns about care and staffing. Multiple families report unresponsive staff, inadequate attention to resident needs including meals and mobility assistance, and difficulty reaching management. One reviewer noted that residents contracted COVID-19 during an extended lockdown period. Reviewers consistently express concern about the quality of nursing care and overall attentiveness to residents' basic needs.

Types of Care at Red Oak Manor Assisted Living

Assisted LivingSkilled Nursing / Long Term Care

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Reviews of Red Oak Manor Assisted Living

2.1overall · 9 ratings combined

2.1★ on Google (9)

Alise Rowan

Dec 2025

via Google ↗

As a volunteer who has been singing there once a month for many years, I wouldn’t recommend this place. The staff are rude and seemingly uncaring. If they will treat volunteers as rudely as we have been treated, I shudder to think what they’d do (or not do) for a resident.

linda greenwood

Dec 2024

via Google ↗

Staff was very uncaring to the patients. When asking a staff member where was my family members glasses, was very nasty and said I had to wait until Monday to ask admission, my family member fell and could hardly walk and no one cared ans she was not giving a walker for support . I do not recommend any one to bring their family members here.

Cobe Couture

Nov 2020

via Google ↗

My mother signed herself here and I thought it was a great place. Fast forward since she and mist of the residents have contracted Covid19 after being locked down and away from family and visitors for several months, it is a bit of a shock. Last time I spoke to my mom, she said she felt weak and they had not fed her . I called to speak with someone from the staff and no one answers or returned my calls. I can not get in touch with my mom either. This is not a good sign to me.

Vic Savage

Jun 2020

via Google ↗

I was always told...If you don't have nothing good too say... Don't say nothing at all💯

paula deen

Jul 2013

via Google ↗

my father is a 'resident' there, and the people there are treated shabbily! y'all know what i mean if you have ever had anyone in assisted living. the nurses for the most part are abyssmal! they have a clown named brenda barrett who is failing to do her job. the kitchen help is not adhering to the posted menus, they change it as the wind blows! the activities director is not any better. ÞÝß. pardon me, i am going to go eat a stick of butter ya'll. paula deen

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Frequently Asked Questions

What types of care does Red Oak Manor Assisted Living offer?

Red Oak Manor Assisted Living offers Assisted Living and Skilled Nursing / Long Term Care.

Where is Red Oak Manor Assisted Living located?

Red Oak Manor Assisted Living is located at 2920 Williams Rd in Greenville, North Carolina.

What do families say about Red Oak Manor Assisted Living?

Red Oak Manor Assisted Living carries a 2.1 out of 5 rating from 9 Google reviews. Red Oak Manor has a low overall rating from families, with reviewers describing uncaring or rude staff, inconsistent care, and poor communication during the pandemic. Several reviewers say basic needs—like providing a walker after a fall or keeping to posted meal menus—were not consistently met. A couple of reviewers who initially felt positive about the community later described serious lapses in care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Red Oak Manor Assisted Living?

Submit the Request Information form on this page, or contact Red Oak Manor Assisted Living directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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