Dan Dickens
Apr 2026
Great staff, clean facility, and excellent care. Highly recommended. The staff is kind, attentive, and treats everyone like family. You can feel the compassion the moment you walk in.
1 / 3Quick Facts
- Billing policy
- No refunds; full month charged regardless of stay length
- Additional charges
- Extra monthly bill for diapers, gloves, wipes, supplements
What Families Think
Families describe Ravenswood Care Center as a clean, well-run community where staff show genuine warmth and treat residents like family, with many reviewers praising the compassionate care their loved ones received over months of stay. However, one detailed review raised serious concerns about the facility's billing practices, including a no-refund policy and extra charges for basic supplies, as well as a report of slow staff response to a resident in pain.
The Good
- Staff described as compassionate and attentive
- Clean, well-kept facility noted by multiple reviewers
- Residents treated with dignity and warmth
- Long-term residents received consistent, caring attention
The Bad
- One report of a strict no-refund policy for partial-month stays
- One report of extra monthly charges for diapers, gloves, and supplies
- One report of a slow staff response to a resident in severe pain
AI-generated from reviews and community data.
About Ravenswood Care Center
Ravenswood Care Center is an assisted living community in Ravenswood, West Virginia. It serves residents across a range of care needs in a clean, well-maintained environment.
Families consistently praise the staff's genuine commitment to residents. Multiple families noted that caregivers treat residents with dignity and compassion, with one noting that staff "couldn't have loved her more than her own children." The facility itself is described as clean and welcoming, with a caring atmosphere that families say is evident from the moment they arrive. Staff responsiveness and attentiveness to residents' comfort are themes that appear across reviews.
One family's experience raised concerns about contract terms and management practices, though they acknowledged the cleanliness and care quality provided by workers. The community holds a 3.8 out of 5 Google rating based on 11 reviews.
Types of Care
Assisted Living
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Help Me ChooseReviews
3.8overall · 11 ratings combined
3.8★ on Google (11)
Dqueen
Apr 2026
They provide a clean, welcoming environment with a dedicated team that goes above and beyond to ensure residents are comfortable and well cared for. The level of compassion and patience shown by the staff is something you don’t see everywhere. They treat residents with dignity and genuine love.
Robert Boggess
Oct 2021
My mother was a resident for 18 months. She was very well respected and taken care of. The people at RCC couldn't have loved her more than her own children, and family. When she passed away recently, they felt the hurt and pain as we did. Thank you to everyone who cared for our mother, and made certain she was safe and taken care of properly.
Tammy Cardoso
Feb 2019
I thought the Ravenswood Care Center was the standard in nursing homes. I was in and out their various facilities for decades visiting various family members. The staff took great care of each family member making them feel comfortable and cared about. Now that I am working in the healthcare field and enter other nursing homes I realize Ravenswood Care Center is leaps and bounds above the standard! When entering other nursing homes I'm often greeted with foul smells, and unhappy residents lining the walls. I NEVER experienced this at Ravenswood Care Center. Should my parents need this type of care as they age, I will rest easy with them at the Ravenswood Care Center and no where else!
Hilldogs 3
Jun 2018
Our mother was housed at the Ravenswood Care Center for the last three months of her life. I’ll tell you the good first. The place is clean and well kept and the majority of the workers there seemed to really care. We did appreciate that. Unfortunately, we ended up being very disappointed with the owners and management. The contract you are required to sign says no refunds and you have to pay up front each month. Mom was in that facility for only a day and a half in May before she was taken to the hospital where she passed away. We thought that, as she was only there a very short time in that month, that the management would have a heart and refund us at least a portion of that money. They asked for a written request, which we supplied them with, but they promptly denied our request citing the agreement we had signed. We had donated a motorized chair and a wheel chair to the center, but that, apparently, did not matter. So, they got an entire months payment for only a day and a half occupancy. Also, we found that you will get an additional bill every month where you are charged outrageous prices for every disposable item that they use in caring for your loved one. Adult diapers, gloves, wipes, cups, fiber supplements, etc. You are charged for everything they use, and all of them you can buy yourself at retail stores for much, much less. Expect to spend at least another $400 every month unless you bring them products that you purchased yourself. But here was the final straw, the reason we are giving them a single star. On one of my brothers last visits to her there, he was walking down the hallway and heard a woman screaming. He then realized that it was our mother. He quickly went to her room to find her in excruciating leg pain screaming for help, and the woman who shared her room informed my brother that this had been going on for some time. She had also went to the staff asking for assistance for our mother and was told that help would come soon, but that had been 20 minutes previously with no response. My brother actually had to go to the nurse’s station and complain loudly before they would take an action. These people are all about making money and will nickel and dime you to death. If your family member is in there one hour past midnight, rest assured they will charge you for the entire month. Think twice before taking your loved one there for care.
Frequently Asked Questions
What types of care does Ravenswood Care Center offer?
Ravenswood Care Center offers Assisted Living.
Where is Ravenswood Care Center located?
Ravenswood Care Center is located at 1113 Washington St in Ravenswood, West Virginia.
What do families say about Ravenswood Care Center?
Families describe Ravenswood Care Center as a clean, well-run community where staff show genuine warmth and treat residents like family, with many reviewers praising the compassionate care their loved ones received over months of stay. However, one detailed review raised serious concerns about the facility's billing practices, including a no-refund policy and extra charges for basic supplies, as well as a report of slow staff response to a resident in pain.
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