Jim Williams
Apr 2026
Nice staff, especially manager, Kayleigh. Not sure on spelling. Very helpful and caring. Very good at her job.
1 / 6Quick Facts
- Total units
- 41
- Medicare rating
- 3 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 41
- Inspections
- View history (39 citations)
- Campus levels
- Includes skilled nursing, personal care, and independent living
- Hospice care
- Provided in-house by an on-site hospice provider
- Respite care
- Short-term respite stays available for support
- Admission process
- Direct admission option available
CMS Care Compare
What Families Think
The Good
- Multi-level campus covering skilled nursing, personal care, and independent living
- In-house hospice provider for continuity of end-of-life care
- Respite care available for short-term stays
- Rehabilitative and restorative therapy for short- and long-stay residents
- Regular activities like live music, group socials, and outings
The Bad
- Overall online rating is modest, 3.2 out of 5 from 18 reviews
- No published pricing information available to compare costs
AI-generated from reviews and community data.
Quality Life Services - Westmont is a senior living community in Johnstown, Pennsylvania offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.1 out of 5 across 17 reviews.
About Quality Life Services - Westmont
Quality Life Services – Westmont in Johnstown, Pennsylvania, operates a multi-level care community including a skilled nursing facility, personal care home, and independent living campus. The community serves residents across all care levels and also provides rehabilitative and restorative therapy for both short- and long-stay residents.
The facility offers long-term care services with emphasis on comfort, dignity, and quality of life. Additional services include respite care for short-term support, direct admission options, advanced care planning assistance, and hospice care through an in-house provider. Personal care services support residents with daily activities while encouraging independence and social engagement.
Activities and engagement are central to the community experience. The Activities team organizes live music events, group socials, and local outings. A distinctive program called Don't Stop Dreamin', in operation since 2005, helps fulfill residents' individual dreams and create meaningful experiences tailored to each person's aspirations.
Located in Johnstown, the largest city in Cambria County, Quality Life Services – Westmont sits within a residential neighborhood that balances community feel with city accessibility. Families benefit from the combination of a close-knit setting and convenient urban proximity while residents experience an environment designed to feel like home.
The community allows smoking in a designated area for guests and residents.
Types of Care at Quality Life Services - Westmont
Independent LivingSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
- Transportation Services
Activities
- Birthday / Holiday Parties
- Day Trips and Outings
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Quality Life Services - Westmont
3.1overall · 17 ratings combined
3.1★ on Google (17)
TippyLu
Apr 2026
My father was in the skilled nursing rehabilitation section at Quality Life- Westmont. He is 97 years old and had a fall and slight fracture in his tibia. He is home now and thriving. Getting better each day. The staff at Quality Life has been a big part of that. They were attentive to his needs. He was always clean and fresh and well fed. The staff would keep us informed of his progress and any changes. I would be happy to recommend this place to others.<br>Lisa Tomechak, daughter of Michael Teplica
Stacie Lech
Nov 2025
My step father has been in the personal care side for almost 2 years, everyone is friendly and helpful and he gets great care. Communication is very fast if/when we need anything or have a question. I have zero complaints. The only reason I didn't give 5 stars is I feel like there could be more activities or social opportunities but overall we are highly satisfied.
Arriana Dixon
Aug 2024
they like to lock people who doordash in the building and not help them get out when there is a VERY OBVIOUS KEYPAD WITH A PASSCODE THAT THE EMPLOYEES HAVE. Like i could understand if it was a patient or whomever but you cant just lock anyone in the building and give them attitude when they try and ask for help leaving, i really wish i could give 0 stars, i really wish this review would have the company really questioning who tf they hire. get mad yall left reviews up for this reason.<br><br>THIS is yalls response to someone proving yall to be disgusting and ignorant and all you got was "we work tirelessly" WE ALL DO, ITS CALLED LIFE YOU EITHER DO IT CORRECTLY OR FIND A JOB WHERE YOU CAN BE CARELESS!!<br><br>want me to call just to hang up when called, "hence" why i said if youre gonna have a pad code make sure your workers are willing to let someone out if theyre ringing the alarm, screaming, flashing a flashlight. that is absurd and your response is idiotic.
Jason Petrick
May 2024
Zero Stars Rating: The day after my father came home from Westmont Woods the Home Health Nurse gave my father eight (8) days to live and he is now on hospice. The information on my father's discharge paperwork regarding certain physical stats as well as physical capabilities was completely wrong to the point, it appears, to be a lie!!<br><br>On the transportation home, Westmont Woods did not have enough diapers for my father so they tapped a smaller diaper to his body which fell down to his ankles and casued an accident. In addition, his cloths that were sent home stunk of urine and BM which took fours washes to get the smell out of his cloths.<br><br>Since this experience, I've talked with multiple people who worked at his location and they told me of the toxic envirnoment amongst the staff and how patient information would be "fudged". I asked these individuals to explain "fudged" and they did not want to ellaborate for fear of professional blowback.<br><br>The one good point, the administration office who handles getting paid was very quick to keep me updated on bills, what insurance was paying, what we owed, and sending bills in the mail. iwas the care team was this dilligent at keeping me updated on my father's health!<br><br>If you are sending a loved one here, i suggest.. Don't ! However, if you are sending a love here, go every single day to ensure proper care.
Government Inspection History
6 inspection visits in the last three years, 39 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 12, 2026Fire Safety StandardHealth Standard4 citations
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2026
Feb 20, 2025Fire Safety StandardHealth Standard11 citations
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2025
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2025
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 7, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 7, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2025
Apr 3, 2024Fire Safety StandardHealth Standard20 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 2, 2024
Have an enclosure around a vertical opening shaft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 2, 2024
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 2, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 2, 2024
Meet requirements for the installation and maintenance of electrical systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 2, 2024
Have power receptacles that are properly grounded.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 2, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 2, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2024
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2024
Address subsistence needs for staff and patients.
Severity C of L: potential for minimal harm, widespreadCorrected May 2, 2024
Dec 26, 2023Health Complaint1 citation
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 13, 2024
Oct 12, 2023Health Complaint2 citations
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 7, 2023
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 7, 2023
Aug 31, 2023Health Complaint1 citation
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 10, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Quality Life Services - Westmont offer?
Quality Life Services - Westmont offers Independent Living and Skilled Nursing / Long Term Care.
Where is Quality Life Services - Westmont located?
Quality Life Services - Westmont is located at 787 Goucher Street in Johnstown, Pennsylvania.
How did Quality Life Services - Westmont do on recent health and safety inspections?
Quality Life Services - Westmont had 6 government inspection visits in the last three years, with 39 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Quality Life Services - Westmont?
Submit the Request Information form on this page to connect with Quality Life Services - Westmont and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Quality Life Services - Westmont? Claim this listing to update photos, pricing, and details. It's free.
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