Providence Place of Pottsville

3.4(19 ratings)· Pottsville average: 4.5

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Quick Facts

Total units: 192
Licensed capacity: 192 residents
Memory Care Structure: Two-stage program with secured Connections Neighborhood unit
Pricing Model: All-inclusive monthly fee covering meals and activities
Nursing Coverage: Licensed nurses on-site around the clock
Therapy Access: On-site PT, OT, and speech therapy suite
Transportation: Scheduled rides to doctor visits and weekly church services

What Families Think

Reviews for Providence Place of Pottsville are sharply divided: many families praise attentive staff, strong social programming, and the memory care unit, while several others report serious lapses in personal care, staffing shortages, and food quality. The community offers a continuum from independent living through a two-stage memory care program, but experiences with day-to-day hands-on care appear inconsistent.

The Good

Staff frequently described as caring and attentive
Active social calendar and outings tied to local heritage
Well-regarded two-stage memory care (Connections Neighborhood)
Scheduled transportation to medical appointments and church
On-site occupational, physical, and speech therapy

The Bad

Multiple reports of understaffing affecting personal care quality
One serious report of neglected incontinence care and skin injury
One report of a bedbug infestation not addressed promptly
Several complaints about declining food quality despite rising rent
One report of frequent ER transfers without proper on-site assessment

AI-generated from reviews and community data.

Providence Place of Pottsville is a senior living community in Pottsville, Pennsylvania offering Assisted Living, Memory Care and Independent Living. Amenities include Professional Chef, Restaurant style Dining Room and Outdoor Patio. Families rate it 3.4 out of 5 across 19 reviews.

About Providence Place of Pottsville

Providence Place of Pottsville is an independent living, assisted living, and memory care community located in Pottsville, Pennsylvania, in the heart of Schuylkill County's historic Anthracite coal region. The community is conveniently situated near downtown Pottsville while maintaining a private, quiet setting accessible via Interstate 81 and state highways 61 and 209.

The community offers a continuum of care options, including independent living and memory support for residents with Alzheimer's disease or dementia. The memory care program features two distinct levels of support: early-stage dementia care with additional cueing and brain fitness exercises, and moderate to late-stage dementia care provided in the secure, homelike Connections Neighborhood. Licensed nurses and trained medication associates are available 24 hours a day, along with occupational, physical, and speech therapies in a state-of-the-art therapy suite.

An all-inclusive monthly fee covers apartment living, three daily chef-prepared meals featuring Pennsylvania Dutch favorites, weekly housekeeping, and all activities and programming. The community offers varying apartment sizes from efficiency studios to suites, with a beautiful private campus featuring paved walking trails and nearby public parks. Activities include musical entertainment, volunteer opportunities, crafting classes, baking club, men's club, and exercise classes designed to improve balance.

The community emphasizes local culture and provides outings that explore the area's heritage, including visits to the Historic district downtown, Little League games at Railway Park, Pottsville Cruises, the Yuengling Brewery, and Jerry's Classic Cars Museum. Residents enjoy a full menu of healthy homemade food prepared daily, including traditional dishes like chicken pot pie and lettuce with hot bacon dressing.

Staff provides assistance with basic personal care needs such as bathing, dressing, and medication management, though skilled nursing care is not offered. The community distinguishes itself through its dual-stage memory care program designed to help residents with dementia or Alzheimer's live as independently and safely as possible.

Types of Care at Providence Place of Pottsville

Assisted LivingIndependent LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

Cable or Satellite TV
Emergency Call System
Private Bathroom
Private Rooms
Wheelchair Accessible

Meals & Dining

Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Professional Chef
Restaurant style Dining Room

Community Amenities

24-Hour Staff
Gathering / Activity Spaces
Housekeeping
Laundry Service
Medication Management
On-Site Nurse (RN)
Outdoor Patio
Salon / Barber
Transportation Services

Activities

Arts and Crafts
Birthday / Holiday Parties
Day Trips and Outings
Games
Live Performances
Religious Services
Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Providence Place of Pottsville

3.4overall · 19 ratings combined

3.4★ on Google (19)

Krista Demcher

Apr 2026

via Google ↗

Providence Place was perfect for my Nana in the last chapter of her life. From the caring staff to the abundance of activities offered to the clean facilities, we couldn’t have asked for a better place for her to call home!

Zuezue K

Apr 2025

via Google ↗

So my friend mim is in the most expensive wing there she pays for 2 hour incontinence checks and extra cares… her room is disgusting covered in pee stains all over the carpets. Considering she pays for 2 hour changes and is bound to a wheel chair this is alarming. She says they changed her maybe twice a day and once while she’s asleep I’m sorry but 3 times in 24 hours is not 2 hour changes… her carpet is stained and reaks off pee maybe once ever 6 months they clean it and the next day there’s already 2 new stains after they clean the carpet and unfortunately after a while the smell doesn’t go away anymore.. she says it because they only change her as often as they do no matter how much she asks or begs she says they’re pretty good girl they’re just understaffed… so they all tell her that while they don’t change her? I don’t get it … also when the stand her up the puddle of her own waist she’s been literally rotting her skin in all day always spills directly on the carpet . They aren’t even bathing her before bed she said they just put a new diaper on her don’t even wipe her or put any medicine on her really. She’s supposed to at least take two baths a week but it’s more like one every other week if she complains enough… she pays the most u possibly can and said multiple nurses aids were fired for complaining about not being aloud to help her enough and asking constantly for assistance because to change her is a two person job they aren’t aloud to alone for what ever reason … i don’t get it but she pays over 3k a month she says and the worst of it is her thighs are covered with soar like things I’d call it rotting off skin idk it just giant spots of exposed urine soaked bloody skin peeled off spots like lots of layers deep it makes me very sad.

Laurie Tobin

Apr 2024

via Google ↗

I gave the facility 3 stars because the food leaves a lot to be desired. Example easter dinner was ham, turkey, pierogi, cranberry sauce etc.....really was this a combo of thanksgiving and Easter???<br>Come on, but you can raise the rent $300 month!!!!! these residents are not all demented, get a chef that can plan well balance meals. I understand that everything is costing more and more every day but if y'all had the properly educated staff, they can serve appetizing meals.....REMEMBER THIS IS THEIR HOME...YOU SERVE THEM SO PLEASE LISTEN!

Naquasia Hall

Mar 2024

via Google ↗

THEY HAVE BEDBUGS AND ARE COVERING IT UP! My aunt is a resident there and she complained MULTIPLE times and was NOT taken serious. Now the bedbugs have spread!<br><br>THEY HAVE BEDBUGS!

Linda Stock

Jun 2023

via Google ↗

Great staff and safe place for my Mom in the Connections Unit. She was well taken care of, meals were delicious and the most caring staff anyone could ask for!

Frequently Asked Questions

What types of care does Providence Place of Pottsville offer?

Providence Place of Pottsville offers Assisted Living, Independent Living, Memory Care and Skilled Nursing / Long Term Care.

Where is Providence Place of Pottsville located?

Providence Place of Pottsville is located at 2200 First Avenue in Pottsville, Pennsylvania.

What do families say about Providence Place of Pottsville?

How can families visit Providence Place of Pottsville?

Submit the Request Information form on this page to connect with Providence Place of Pottsville and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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