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Reviews for Providence Place are sharply divided: some families and patients praise attentive therapists and specific caregivers who went out of their way to help, while others report serious understaffing, slow response times, and communication failures. The community holds a 4-star Medicare.gov rating, but several Google reviews describe experiences that conflict with that rating, including one report of a resident's death shortly after admission.
AI-generated from reviews and community data.
Providence Place Rehabilitation Center is a senior living community in Kansas City, Kansas offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Emergency Call System. Families rate it 4.0 out of 5 across 67 reviews.
Providence Place is a skilled nursing and rehabilitative care community in Kansas City, Kansas, located on the campus of Providence Medical Center. The facility provides long-term care and short-term rehabilitation services for individuals requiring care following hospitalization.
The community offers a full complement of on-site therapy services, employing both high-tech and hands-on therapeutic approaches customized for each resident. Therapists apply the latest research to help improve quality of life, and care plans are developed collaboratively with patients, their families, and healthcare providers. Short-term stays are available to provide temporary relief for primary caregivers.
Amenities and daily activities include a walking path and 24-hour snack availability. Staff describe their focus as creating a comfortable, safe, and therapeutic environment with dedicated and compassionate service. Providence Place has earned a 4-star overall rating from Medicare.gov.
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Help Me Choose4overall · 67 ratings combined
4★ on Google (67)
Bobbie Evans
Jul 2025
If you just want your loved one to die and be neglected send them here! My mom was sent there to recover and she died 4 days later!! The staff doesn’t communicate with one another, or the family. They’re under staffed the aids do more work than the nurses. And speaking of the nurses my mom’s nurse was lazy, un knowledgeable, lacked communication and no sympathy WHAT SO EVER!!!
Monalisa Brownlee
Jul 2025
This Rehab Center needs a lot of work. It needs to be shut down actually it doesn’t have the sanitation and cleanliness at a basic level, the physical therapy is the worst I’ve ever seen, my mom didn’t get all the physical therapy that was needed and when she went home and able to get home care she was behind because she didn’t get the proper physical therapy She needed in the rehab center. I feel like insurance companies need to investigate before they put clients in this facility I don’t know if the nurses are underpaid, but they have a lot of clients to tend to , and a lot of times the light stays on for a long time before anybody gets help. My mom was there and I had to go every day to check on her just to make sure she was getting her medication timely. I had to speak with them on many occasions about this. Some of the people were very nice, but it takes more than that to care for a person.
Judy Ballinger
Jul 2025
I recently fell and fractured my right shoulder and my ER Doc recommended I go to rehab for PT and OT before I go home. Since I was at Providence Hospital I chose Providence Place Rehabilitation Center. While the facility is a bit older, the care I am being given is excellent. I was welcomed the minute they wheeled me in and have been blessed with nothing but kindness. My private room is quite large and my husband has been spending a lot of time with me here and there’s plenty of room for that! The therapists are all doing a wonderful job to get me back to functional and taking their time working with me alone and in a group setting that makes things a bit more fun. Every member of the caregiving staff has been so compassionate and professional and some of the nicest people I have met. They are taking great care of me and making what could have been a terrible experience a very good one. If you have rehabilitation needs, I highly recommend Providence Place Rehabilitation Center.
Wendi L
Jun 2025
This place needs a good renovation and better staff. It's old with old furniture and very depressing. There isn't enough staff to help the patients, patients push their help button and it takes staff over an hour to respond. It's unacceptable there are people in there who really need help.
regina kanan
Jan 2025
Shout out to Paula and Michelle today for all their wonderful help. Awesome job ladies!! I would give a 10 star review for your dedication. Thank you for all you do!! **********. 01/04/25. Again Paula did excellent with the care for my mom Joyce rm 303, took extra steps to help give my mom a shower clean sheets, lotion. Thank you Paula for all the help. 10 star lady
3 inspection visits in the last three years, 45 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 16, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2025
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 26, 2025
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 26, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 26, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 16, 2025
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 1, 2024
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 20, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 1, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 20, 2023
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2024
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 20, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2023
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2023
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2023
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 2, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 2, 2022
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 2, 2022
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 2, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 2, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 29, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2022
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2022
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2022
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Providence Place Rehabilitation Center offers Skilled Nursing / Long Term Care.
Providence Place Rehabilitation Center is located at 8909 Parallel Pky in Kansas City, Kansas.
Reviews for Providence Place are sharply divided: some families and patients praise attentive therapists and specific caregivers who went out of their way to help, while others report serious understaffing, slow response times, and communication failures. The community holds a 4-star Medicare.gov rating, but several Google reviews describe experiences that conflict with that rating, including one report of a resident's death shortly after admission.
Providence Place Rehabilitation Center had 3 government inspection visits in the last three years, with 45 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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