MyLivingChoice

Providence Place

1701 Westchester Dr

3.4(5 ratings)· High Point average: 3.9

Providence Place, photo 11 / 2

Quick Facts

Licensed capacity
90 residents

North Carolina DHSR

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Providence Place are sharply mixed, with some families praising the staff, activities, and comfort their loved ones experience, while others report serious concerns about care quality and staff turnover. With only 5 Google reviews and a 3.4 rating, the picture is inconsistent and worth verifying with a personal visit.

What reviewers praise

  • Spacious rooms and dining experience praised by a tour visitor
  • Staff described as caring and engaged with residents
  • Activities coordinator specifically praised for keeping residents engaged
  • Families report feeling welcomed and treated like family

What reviewers flag

  • Multiple reports of rude or unhelpful staff
  • One report of residents not being assisted with meals
  • One report of poor food quality
  • One reviewer noted frequent staff turnover with new hires often

AI-generated from reviews and community data.

Providence Place is a senior living community in High Point, North Carolina offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.4 out of 5 across 5 reviews.

About Providence Place

Providence Place is a community in High Point, North Carolina, offering independent living, assisted living, and skilled nursing with long-term care. The facility features 24-hour staffing, an on-site registered nurse, medication management, wheelchair accessibility, a restaurant-style dining room, housekeeping services, and social activities in gathering spaces.

Reviewers offered sharply divided views of the community. Some families praised the attention to detail, spacious rooms, dining experience, and staff warmth, noting that residents felt comfortable and cared for. Others raised concerns about inconsistent staff performance, describing some interactions as rude and noting frequent staff turnover. One reviewer noted concerns about dining assistance and food quality.

Types of Care at Providence Place

Assisted LivingIndependent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Providence Place

3.4overall · 5 ratings combined

3.4★ on Google (5)

Karin Berish (TVegasBetty)

Feb 2026

via Google ↗

The staff is amazing! You can tell they like being there. Nikki always make sures to have fun activities for the residents. I feel my Mom is very comfortable and taken care of. Everyone makes us feel Ike family when we visit.

Keanthony Velasquez

Apr 2025

via Google ↗

They are terrible my granny was in there nurses are rude as hell and the head people are terrible don’t send your parents or grandparents here

Steven O

Feb 2020

via Google ↗

The staff just stands there while older people are trying to eat not helping them. The food smells like cat piss today. A few of the staff members are rude just asking simple questions.. there are a few good staff members here. But I notice every few months new staff members brand new people. Why are they're so many new staff members and others gone for good why are they gone what did they do or did they just move on . Very weird.

Yussef “Localbizwiz” Gilkey

Jun 2014

via Google ↗

Wow. I did a tour of this facility and I was amazed by the attention to detail that went into making this community a first class experience. From the spacious rooms to the fine dining experience provided to their residents I really can't imagine how they could make it any better. Also the staff and administration understand the meaning of customer satisfaction. AWESOME!

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Frequently Asked Questions

What types of care does Providence Place offer?

Providence Place offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.

Where is Providence Place located?

Providence Place is located at 1701 Westchester Dr in High Point, North Carolina.

What do families say about Providence Place?

Reviews of Providence Place are sharply mixed, with some families praising the staff, activities, and comfort their loved ones experience, while others report serious concerns about care quality and staff turnover. With only 5 Google reviews and a 3.4 rating, the picture is inconsistent and worth verifying with a personal visit.

How can families visit Providence Place?

Submit the Request Information form on this page, or contact Providence Place directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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