MyLivingChoice

Promise Home Care

1133 Louisiana Ave #114

4.8(19 ratings)· Winter Park average: 4.5

Promise Home Care — photo 11 / 5

Quick Facts

Service area
Licensed for Orange, Osceola, Seminole, Brevard counties
Care hours
Ranges from a few hours weekly to 24-hour care
Client scope
Serves adults of all ages, not just seniors
Extra services
Includes errand running, shopping, and medical appointment escorts

What Families Think

Families describe Promise Home Care as a responsive, compassionate home health agency in Winter Park that stepped in during difficult transitions like hospice care or sudden caregiving needs. Reviewers consistently praise the agency's leadership—particularly Andrea, David, and Chris—for personal attention, flexibility, and reliable caregivers. Multiple families say the service exceeded prior experiences with other home care companies.

The Good

  • Director personally advocated during hospice transition
  • Quickly arranged 24-hour care after sudden family loss
  • Praised as more reliable than previous home care companies
  • Flexible scheduling adjusted to changing family needs
  • Caregivers described as patient, kind, and professional

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

About Promise Home Care

Promise Home Care is a home care agency serving Winter Park, Florida and surrounding counties. The agency sends trained aides to assist with activities of daily living, offering services ranging from a few hours per week to 24-hour care depending on client needs.

Beyond in-home support, Promise Home Care provides services that extend into the community, including errand running, shopping, transportation assistance, accompaniment to medical appointments, and hospital attendant services. The agency emphasizes that quality of life involves more than household help alone.

While primarily known for senior care, Promise Home Care serves adults of all ages, including new mothers, individuals recovering from surgery, and adults with disabilities. The company is a Florida-licensed home health agency serving Orange, Osceola, Seminole, and Brevard counties.

Types of Care

Home Health and Hospice

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Reviews

4.8overall · 19 ratings combined

4.8★ on Google (19)

Angelina Mills

Apr 2026

via Google

We recently realized our Mom needed more care on the days she was home alone. It is a stressful decision with so many worries and questions. The first place we called was Home Promise, and we immediately felt more comfortable when we spoke with Dave. Dave and Chris came out to our home and were very concerned about meeting Mom’s needs. Everything felt right and comfortable. Having Adrianna care for our mom 2 days a week has been a Godsend, and everything is going as promised!! My sister and I have found much relief and comfort knowing Adrianna is there when we are not. My mom really likes her! We know if our mom needs more care as time goes by she will have it! Thank you Dave, Chris and Adrianna!

Kendall Peters

Dec 2024

via Google

We recently unexpectedly lost our Mother who was the primary caregiver for our aging 84 y.o. father. Promise Home Care immediately responded to our request for help and our need for 24 hour home care for our father. All of the caretakers have been professional, patient, kind, and understanding. David Clites and his team made us feel much more at ease that our father would be well cared for during an extremely difficult time. Thank you Patti, Shirelle, Karen, Myrlande, Milly and all the team.

Michael Lewis

Dec 2024

via Google

David and Chris with Promise Home Care provide customized care and are very flexible with schedules as needed. My mother was initially hesitant to commit to the service but now would be lost without them. We are grateful to have found them!

Rebecca Griffin

Feb 2024

via Google

We surely cannot say enough about how appreciative we are for Promise Home Care in caring for my Mom over the last few years. We had a few unhappy experiences with other companies that had been recommended to us previously, but that all changed once we found Promise Home Care. Promise provides exceptional care givers, is professional and reliable in meeting our changing requests, and does so with sincere personalized attention to meet our needs. We will continue to highly recommend Promise Home Care to other families needing assistance in caring for their loved ones. Rebecca G.

Carmen Malave

Oct 2018

via Google

Have you ever been in a situation by yourself, when your mother's doctor tells you it's time for Hospice?You have no siblings and no one to talk to. That is where I was when I was referred to Promise Home Care. Andrea, the director of the agency, was in touch with me within the hour. She gave me support and advice. She attended meetings with Hospice to advocate for me and my mother. She has helped me in accomplishing my mother's move to her current residency, as well as providing competent, caring, compassionate, companions for my mother. Additionally she has consistently been available to me for advice, comfort and support. Please consider Promise Home Care if you are in need of a caring and compassionate service. Barbara Gehring

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Nearby Communities

Other senior living options within 25 miles of Winter Park.