charlie schiavone
Aug 2026
Madison was so nice to my grandma when I checked her into the facility for the first time. She was very encouraging and very helpful on making sure she knows everything that she needed to. Thank you so much
1 / 6Quick Facts
- Total units
- 125
- Licensed capacity
- 125 residents
- Transportation
- Scheduled rides to doctor visits and shopping
California CDSS
What Families Think
Families generally describe The Promenade as a warm, clean, well-run assisted living community with attentive staff, tasty food, and a full activity calendar. A smaller number of reviewers raise serious concerns about staffing shortages—especially in memory care—inconsistent housekeeping, and slow or unclear communication from administration during incidents.
The Good
- Staff repeatedly described as caring and attentive
- Cleanliness and appearance of the building praised often
- Food and dining experience frequently complimented
- Wide variety of activities and social programs
- Sales/tour process described as honest, low-pressure
The Bad
- Multiple reports of understaffing, including memory care overwhelmed at times
- One account of only one staff member for 25 memory care residents
- Weekly housekeeping and laundry sometimes delayed to every 2-3 weeks
- One report of delayed notification and poor follow-up after a resident's fall
- One report of a refund dispute and unresponsive management
AI-generated from reviews and community data.
The Promenade is a senior living community in Sebastian, Florida offering Assisted Living and Memory Care. Amenities include Professional Chef, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 4.7 out of 5 across 57 reviews.
About The Promenade
The Promenade is an assisted living and memory care community located in Sebastian, Florida. The facility offers gracious accommodations and a caring team that caters to residents' changing needs, combining comfortable living with comprehensive care services.
The community features a range of amenities designed to support resident wellbeing and engagement, including lush courtyards, a theater, bistro, salon, and restaurant-style dining. Life enrichment programs include painting, flower arrangements, cooking classes, and arts and crafts activities. The community also provides laundry service, deep cleaning at least weekly, beauty and nail salon services, mobile or on-site pet grooming, and transportation to doctor appointments and shopping.
Residents have the option to personalize their apartments, including furnished options with choice in decor selection. The dining program is overseen by an on-site kitchen team, and the community maintains regular engagement activities and social programs throughout the year, with multiple clubs and events available to residents.
The facility is located in Sebastian, Florida, an area served by the community with accessibility to local services and healthcare. The community emphasizes creating a home-like atmosphere where residents feel welcomed and cared for as part of a family environment.
Types of Care at The Promenade
Assisted LivingMemory Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Multiple Floor Plans
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Professional Chef
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Pet Friendly
- Salon / Barber
- Theater Room
- Transportation Services
Activities
- Arts and Crafts
- Birthday / Holiday Parties
- Grocery Shopping and Errands
- Live Performances
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of The Promenade
4.7overall · 57 ratings combined
4.7★ on Google (57)
Teresa Medley
Aug 2026
I want to share this with everyone. My best friend just passed away there at his home at the promenade. He was in memory care and the care he received was excellent! I cannot give enough praise for the staff there. From the very first day it was welcoming. Like home! They treated us like family. If I ever need help someone was always there. Every morning it was always, "good morning,if you need anything we are there". When I was leaving it was always,"Have a great day and we will see you tomorrow." I cant thank this entire staff enough for the care they provided. My best friend could be difficult at times,but the staff was so understanding. From the excellent nurses,med techs,cna's, the great memory director, sales, dietary and everyone else who gave him care I thank you From the bottom of my heart! It takes a great leader for a staff to be awesome. Thank you Jennifer. This administration is the best! She steps in and actually helps wherever there is help needed. Passing pills, cooking, care for a resident, etc. Thank you the entire staff at the promenade. I will never forget!
Joe Harris
Aug 2026
We had a great experience with the team at The Promenade, lead by Anteria Mortimer. Our situation was a bit of an emergency and Ann bent over backwards to accommodate us. On very short notice she invited me over for a tour and showed me a very nice, new, clean, sunny place with a very welcoming staff. She is very compassionate individual and a strong -- responsive -- communicator, which I value. Ultimately, we decided on home care because we did have that as an option, but if not I would have felt good about the decision to place my father at The Promenade. As you research and evaluate assisted living facilities in the Vero Beach area, there will be value in speaking with the folks at The Promenade.
Donna Dittmann
Jul 2026
My new home away from home. There are so many activities to do such as, Painting, flower arrangements, cooking class, arts and crafts. Etc. I made the right decision! Anteria I want to thank you so much helping me through this process and being so genuine and honest. You truly do care about your residents and it shows. Promenade you have a gem in Anteria. Don't loose her!!
Margaret Schaal
Jul 2026
I would not be here if it wasn't for Anteria. We spoke on the phone every day for a week. I came in to meet her. She made me feel so at peace with my decision and made the transition smooth. The building is so clean!! The residents are nice and the staff is nice.<br>Robin always has so many activities for us to do. Then, Jeanie in housekeeping can literally do it all. She is efficient and comes soon as she can with a smile on her face and no complaints. Trust me I'm not an easy person to please. Then the dinning room staff is excellent and work so hard and always have a smile on their face when they are serving. Kyle is over the kitchen and runs a tight ship and so caring. If I could I would give this place 10 stars. Thank you Anteria for everything!
Frequently Asked Questions
What types of care does The Promenade offer?
The Promenade offers Assisted Living and Memory Care.
Is The Promenade pet friendly?
Yes. The Promenade lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Where is The Promenade located?
The Promenade is located at 10730 Us Hwy 1 in Sebastian, Florida.
What do families say about The Promenade?
Families generally describe The Promenade as a warm, clean, well-run assisted living community with attentive staff, tasty food, and a full activity calendar. A smaller number of reviewers raise serious concerns about staffing shortages—especially in memory care—inconsistent housekeeping, and slow or unclear communication from administration during incidents.
How can families visit The Promenade?
Submit the Request Information form on this page to connect with The Promenade and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at The Promenade? Claim this listing to update photos, pricing, and details. It's free.
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