4.2(32 ratings)· Albany average: 4.3
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1 / 6New York DOH
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
There isn't enough review detail available to describe what families specifically say about Promenade at University Place. The community holds a 4.2 out of 5 rating based on 32 Google reviews, but no review text or amenity details were provided.
AI-generated from reviews and community data.
Promenade at University Place is a senior living community in Albany, New York offering Assisted Living and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 32 reviews.
Promenade at University Place is an independent and assisted living community in Albany, New York. The community offers 24-hour staff, private rooms, a restaurant style dining room, housekeeping and laundry services, medication management, an emergency call system, and social activities in gathering spaces. The facility is wheelchair accessible.
Most reviewers consistently praise the friendliness and responsiveness of the staff. Families report that staff members have been welcoming during transitions and attentive to residents' needs. One reviewer noted that maintenance requests are resolved quickly. However, reviews are mixed regarding the admissions process, with one person reporting difficulty in getting responses to calls and emails.
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Help Me Choose4.2overall · 32 ratings combined
4.2★ on Google (32)
D Swezey
Jun 2026
My mom entered The Promenade last week. I would like to thank Beth and all the staff for working with us and helping with the transition. Everyone has been super friendly and have done an excellent job making her feel welcome . Dan S.
Sue Lasch
Apr 2026
The staff at the University atAlbany Primenade is very attentive to my mother.
ThpmD Battrsall
Apr 2026
Place is fantastic stuff is friendly and courteous and the director is fantastic she's understanding and gets the job done I've lived at the place for 4 years now it's the best it's ever been and I know it's going to get better
Janet Stark
Mar 2026
I am a caregiver with a client here. I cannot say enough good things about the staff.<br>All staff.<br>I have asked for some maintenance to be done and within a very short time it is resolved.<br>I enjoy coming here to be with my client.
R
Mar 2026
We have been trying to get our family member in and Beth has been TERRIBLE to work with. No calls or emails back. I would look elsewhere because trying to get into this place is near impossible.
Promenade at University Place offers Assisted Living and Independent Living.
Promenade at University Place is located at 1228 Western Ave in Albany, New York.
Promenade at University Place carries a 4.2 out of 5 rating from 32 Google reviews. There isn't enough review detail available to describe what families specifically say about Promenade at University Place. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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