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Progressive Home Care

11879 Kemper Road, Suite 15

3.9(19 ratings)· Auburn average: 4.3

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Progressive Home Care

Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 1994
Therapy offered at home
Physical, occupational, and speech therapy delivered in the home
Medicare certification
Medicare-certified home health agency since 1994
Ownership
Privately owned agency, not part of a hospital
Medicare quality rating
3.0 out of 5 stars from Medicare

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviewers, mostly after knee replacement or other surgery, describe attentive and patient physical therapists and caring nurses who explain each step and coordinate home visits in advance. Google reviews average 3.9 from 19 ratings, and the five reviews shown are all 5 stars. Medicare's quality rating for the agency is 3.0 out of 5.

What reviewers praise

  • Physical therapists praised as patient and good listeners
  • Nurses described as caring, efficient, and thorough
  • Staff explain exercises and answer questions clearly
  • Easy appointment setup and advance home visit coordination
  • Staff handled patient anxiety and treated them as a person

What reviewers flag

  • Medicare quality rating is a middling 3.0 out of 5
  • No published pricing information

AI-generated from reviews and community data.

Progressive Home Care is a home health agency serving Auburn, California offering Home Health. Families rate it 3.9 out of 5 across 19 reviews.

About Progressive Home Care

Progressive Home Care is a Medicare-certified home health agency serving Auburn, CA and has been Medicare certified since 1994. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at Progressive Home Care 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Progressive Home Care

Home Health

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Reviews of Progressive Home Care

3.9overall · 19 ratings combined

3.9★ on Google (19)

Karen Curia

Nov 2025

via Google ↗ · Report

⭐️⭐️⭐️⭐️⭐️<br>Outstanding Physical Therapist – Highly Recommend!<br><br>After my first knee surgery, my first physical therapy experience (with a different therapist) was rough — literally. The therapist was too aggressive and seemed to think my lack of healing meant I wasn’t doing my exercises/pt. It left me discouraged and hesitant.<br>After my knee surgery on my left knee,I began working with Souren Avanessian, PT, DPT, and had a much more rewarding experience.<br>He took the time to listen carefully to what had happened before and created a thoughtful, personalized plan for my recovery.<br>Souren is professional, patient, and responsive to questions. He explains each step, checks in regularly, and always coordinates home visits in advance.<br>Thanks to his expertise and care, my recovery is progressing smoothly, and I feel confident about my long-term results.<br>I highly recommend Souren to anyone who wants a physical therapist who truly listens, understands, and helps you achieve the results you desire.

Karen Curia

Nov 2025

via Google ↗ · Report

⭐️⭐️⭐️⭐️⭐️ Outstanding Physical Therapist – Highly Recommend! After my first knee surgery, my first physical therapy experience (with a different therapist) was rough — literally. The therapist was too aggressive and seemed to think my lack of healing meant I wasn’t doing my exercises/pt. It left me discouraged and hesitant. After my knee surgery on my left knee,I began working with Souren Avanessian, PT, DPT, and had a much more rewarding experience. He took the time to listen carefully to what had happened before and created a thoughtful, personalized plan for my recovery. Souren is professional, patient, and responsive to questions. He explains each step, checks in regularly, and always coordinates home visits in advance. Thanks to his expertise and care, my recovery is progressing smoothly, and I feel confident about my long-term results. I highly recommend Souren to anyone who wants a physical therapist who truly listens, understands, and helps you achieve the results you desire.

Mark Baldwin

May 2025

via Google ↗ · Report

Terrible experience with customer service. Long wait times averaging 18 minutes per transfer. Then transferred 2 more times and was disconnected while being transferred after 45 minutes. This went on for 3 days to order a wheelchair and oxygen.

H G

Jan 2025

via Google ↗ · Report

This person parked illegally while at neighbors mobile home and I was forced to move both my trash bins as no WAY could they pick them up! Against all rules and incredibly rude!

Tami Higgins

Apr 2024

via Google ↗ · Report

Great team best all around people they all take wonderful care of my husband and always there when he hey say

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Medicare Quality of Care

Progressive Home Care is a Medicare-certified home health agency (certified since 1994). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency78%US 79%
  • Rated their overall care 9 or 10 out of 1085%US 85%
  • Care was given in a professional way90%US 89%
  • The team communicated well88%US 86%
  • The team discussed medicines, pain and home safety84%US 82%

301 completed patient surveys, 24% response rate.

Hospital outcomes

  • Discharged to the community93%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)8%US 11%Better than

How patients did

  • Care started within 2 days of referral98%US 94%
  • Patients got better at walking or moving around84%US 83%
  • Patients got better at getting in and out of bed86%US 83%
  • Patients got better at bathing84%US 86%
  • Patients' breathing improved85%US 85%
  • Patients got better at taking medications correctly76%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations74%US 61%

Service area

Progressive Home Care reports serving 93 ZIP codes, including Sacramento, Auburn, Elk Grove, Roseville, Citrus Heights, Grass Valley, Rancho Cordova, Rocklin, Alta, Amador City and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 557482. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Progressive Home Care offer?

Progressive Home Care offers Home Health.

Where is Progressive Home Care located?

Progressive Home Care is located at 11879 Kemper Road, Suite 15 in Auburn, California.

What do families say about Progressive Home Care?

Progressive Home Care carries a 3.9 out of 5 rating from 19 Google reviews. Reviewers, mostly after knee replacement or other surgery, describe attentive and patient physical therapists and caring nurses who explain each step and coordinate home visits in advance. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Progressive Home Care?

Yes. Progressive Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use Progressive Home Care?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Progressive Home Care?

Submit the Request Information form on this page, or contact Progressive Home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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