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WK Progressive Care Center

2550 Kings Hwy

3.6(14 ratings)· Shreveport average: 4.2

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WK Progressive Care Center, photo 11 / 4

Quick Facts

Total units
48
Medicare rating
3 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
48
Inspections
View history (14 citations)
Nearby hospital
Located near WK North Medical Center emergency room

What Families Think

Reviews for WK Progressive Care Center are sharply mixed: several families praise the physical and occupational therapy staff and the food, describing strong recoveries after injuries like broken bones. Other reviewers report serious concerns about communication, pain management, cleanliness, and staff conduct during a resident's stay.

The Good

  • Physical and occupational therapists praised by multiple reviewers
  • Meals described as high quality and varied
  • Some residents reported quick, successful recoveries
  • Staff described as thoughtful and caring in positive reviews

The Bad

  • Multiple reports of rude or unresponsive staff
  • One report of a COVID case not disclosed to the patient
  • One report of inadequate pain management during a medical crisis
  • One report of poor communication with family about care plans

AI-generated from reviews and community data.

WK Progressive Care Center is a senior living community in Shreveport, Louisiana offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 14 reviews.

About WK Progressive Care Center

WK Progressive Care Center is a 48-bed skilled nursing and long-term care facility located in Shreveport, Louisiana. It serves patients recovering from surgery and injury as well as those requiring ongoing skilled care.

Family experiences at the center vary markedly. Some families report exceptional care and recovery outcomes, with one patient noting that "everyone was thoughtful and caring" during a 12-day stay following femur surgery, and praising the physical therapy team's approach. These families highlight good food quality and staff who go beyond clinical duties. However, other families describe serious concerns: inconsistent communication about care plans, staff rudeness and lack of compassion, and at least one account of a medical crisis, a patient with kidney stones, where the facility allegedly refused emergency transport and a staff member responded dismissively to severe pain.

The facility carries a 3.6 out of 5 Google rating based on 14 reviews. The stark divide between five-star and one-star assessments suggests outcomes may depend heavily on individual circumstances and which staff members are involved in a patient's care.

Types of Care at WK Progressive Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of WK Progressive Care Center

3.6overall · 14 ratings combined

3.6★ on Google (14)

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julie

Apr 2026

via Google ↗

was in this place recovering from a broken knee, 2 days in had COVID, did NOT tell me I had it, was taken , out of my room to the isolation wing and ended up getting kidney stones, I was in agonizing pain and the nurse said to shut up and slammed my door shut. She would not send me to the emergency room right across the road. I couldn't have any pain medications because I had thrown up that morning, so I was screaming from the horrible pain!! By the time I finally got sent to the WK North emergency room, I got a blood infection and a urine infection!!! Spent a week in WK North, and fought to NOT be returned to this horrible care center, finally got a doctor on my side to send me to another care center to recover from my broken knee.

Patricia Spataro

Aug 2024

via Google ↗

My e to patience was great my physical therapists and occupational therapists great also My son said i even looked better. Therapist Tony cut my hair I was better than before when I came home. Can't say enough about this awesome place.

Angela Lewis

Mar 2024

via Google ↗

I do not recommend this facility to anyone, please do not take your family there. The workers are very rude and unprofessional. They will not speak to you when you enter the building, and when you asked a question about your love one they never give an explanation or answer. My aunt was there and the treatment she received was horrible. The workers did not show and compassion toward my aunt or her health condition. One day I walked into her room the floor was dirty with food and other trash all over the room. My aunt was trying to feed herself and her head wasn’t up enough. The worker did not put anything around her neck and food was all over her bed. And another day the ice wad left by the door, when the nurse came into the room I ask was that her ice by the door, she said yes. I asked her so no one was going to bring it into the room. Also one of the employees taken my aunt call bell, and told her if she press it again they was going to call the police on her. It’s so much more I can say about this facility. This company does not deserve a star from me or any of my family members.

Barbara Dupree

Apr 2023

via Google ↗

The care I received was awesome! I was recovering from a broken femur and surgery. Everyone, yes, everyone was thoughtful and caring. The physical therapist pushed me with care (which I needed)! I was able to leave there after 12 days! The food was great. I always told the aids to tell the cook it was delicious. Their reply was, she is not a cook, she is a chef!! The 12 days there I never received the same meal twice except for breakfast. Thank you all for your loving care.

Marty Turvey

Aug 2019

via Google ↗

If you have a choice between this facility and any other, I'd pick the other. My mother was just in this facility, and while many of the PT and nursing staff members are great, communication was an issue from the very beginning. She was in there following a physical injury, and the people charged with her plan of care would consistently called me to tell me things or ask questions. I don't mind answering for her, but she is a competent adult who was often times being left out of the loop. Why would you sit down the hall from a competent adult patient and make phone calls all day long to a third party? I do not have power of attorney. I am simply a point of contact. They also failed to explain goals associated with her physical therapy. If specific goals are not met in an expected time frame, this causes concerns for insurance. While some of the staff members were great to her, I cannot recommend this facility to anyone.

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Government Inspection History

6 inspection visits in the last three years, 14 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 1, 2026Fire Safety StandardHealth Standard3 citations

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 14, 2026

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 14, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2026

Feb 26, 2025Fire Safety StandardHealth Standard5 citations

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2025

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2025

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2025

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2025

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadWaiver has been granted

Aug 14, 2024Health Complaint1 citation

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 6, 2024

May 7, 2024Health Complaint1 citation

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 24, 2024

Feb 7, 2024Fire Safety StandardHealth Standard3 citations

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2024

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadWaiver has been granted

Dec 20, 2023Health Complaint1 citation

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 1, 2024

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does WK Progressive Care Center offer?

WK Progressive Care Center offers Skilled Nursing / Long Term Care.

Where is WK Progressive Care Center located?

WK Progressive Care Center is located at 2550 Kings Hwy in Shreveport, Louisiana.

What do families say about WK Progressive Care Center?

Reviews for WK Progressive Care Center are sharply mixed: several families praise the physical and occupational therapy staff and the food, describing strong recoveries after injuries like broken bones. Other reviewers report serious concerns about communication, pain management, cleanliness, and staff conduct during a resident's stay.

How did WK Progressive Care Center do on recent health and safety inspections?

WK Progressive Care Center had 6 government inspection visits in the last three years, with 14 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit WK Progressive Care Center?

Submit the Request Information form on this page to connect with WK Progressive Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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