MyLivingChoice

Professional Healthcare Resources

10605 Concord St #309

1(1 rating)· Kensington average: 4.5

Professional Healthcare Resources, photo 11 / 2

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 2005
Service area
Serves Kensington, Annandale, Arlington, Baltimore, Lanham, and DC
Care model
In-home care rather than a residential community

What Families Think

There is very little review information available for Professional Healthcare Resources, a home health and hospice provider based in Kensington, Maryland. The single available review describes inconsistent nurse visits and incomplete care tasks, raising concerns about reliability of in-home care delivery.

The Good

  • Offers home health and hospice services across a wide multi-state area

The Bad

  • One report of inconsistent nurse visit scheduling
  • One report of incomplete care tasks, such as dressing changes not done

AI-generated from reviews and community data.

Professional Healthcare Resources is a home health agency serving Kensington, Maryland offering Home Health.

About Professional Healthcare Resources

Professional Healthcare Resources is a home health and hospice community in Kensington, Maryland.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Professional Healthcare Resources

Home Health

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Reviews of Professional Healthcare Resources

1overall · 1 ratings combined

1★ on Google (1)

Caberia Smith

May 2025

via Google

This not the place to work with if you’re looking for professional care. The assigned nurse is suppose to visit the patient’s home every other day. You never know when they’re coming neither does the staff when you call in. When they do come, half the job is completed. No labors is done, no dressing is changed, in which it’s left for the next nurse.

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Professional Healthcare Resources, never sold or shared.

Medicare Quality of Care

Professional Healthcare Resources is a Medicare-certified home health agency (certified since 2005). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

1.0 / 5 patient survey rating

  • Would definitely recommend the agency41%US 79%
  • Rated their overall care 9 or 10 out of 1056%US 85%
  • Care was given in a professional way71%US 89%
  • The team communicated well59%US 86%
  • The team discussed medicines, pain and home safety58%US 82%

73 completed patient surveys, 21% response rate.

Hospital outcomes

  • Discharged to the community81%US 80%Same as
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)15%US 11%Worse than

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around89%US 83%
  • Patients got better at getting in and out of bed91%US 83%
  • Patients got better at bathing88%US 86%
  • Patients' breathing improved96%US 85%
  • Patients got better at taking medications correctly90%US 81%
  • Patients who had a fall with major injury (lower is better)2%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations75%US 61%

Service area

Professional Healthcare Resources reports serving 36 ZIP codes, including Silver Spring, Gaithersburg, Rockville, Bethesda, Germantown, Ashton, Boyds, Brookeville, Burtonsville, Cabin John and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 217154. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Professional Healthcare Resources offer?

Professional Healthcare Resources offers Home Health.

Where is Professional Healthcare Resources located?

Professional Healthcare Resources is located at 10605 Concord St #309 in Kensington, Maryland.

What do families say about Professional Healthcare Resources?

There is very little review information available for Professional Healthcare Resources, a home health and hospice provider based in Kensington, Maryland. The single available review describes inconsistent nurse visits and incomplete care tasks, raising concerns about reliability of in-home care delivery.

Does Medicare cover care from Professional Healthcare Resources?

Yes. Professional Healthcare Resources is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Professional Healthcare Resources?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Professional Healthcare Resources?

Submit the Request Information form on this page to connect with Professional Healthcare Resources and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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