MyLivingChoice

Professional Healthcare Resources

10605 Concord St #309

1(1 rating)· Kensington average: 4.5

Own this agency? Update your listing · Marketing for operators

Professional Healthcare Resources logo
Professional Healthcare Resources, photo 11 / 2

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 2005
Service area
Serves Kensington, Annandale, Arlington, Baltimore, Lanham, and DC
Care model
In-home care rather than a residential community

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

There is very little review information available for Professional Healthcare Resources, a home health and hospice provider based in Kensington, Maryland. The single available review describes inconsistent nurse visits and incomplete care tasks, raising concerns about reliability of in-home care delivery.

What reviewers praise

  • Offers home health and hospice services across a wide multi-state area

What reviewers flag

  • One report of inconsistent nurse visit scheduling
  • One report of incomplete care tasks, such as dressing changes not done

AI-generated from reviews and community data.

Professional Healthcare Resources is a home health agency serving Kensington, Maryland offering Home Health.

About Professional Healthcare Resources

Professional Healthcare Resources is a Medicare-certified home health agency serving clients in Kensington, Maryland since 2005. The agency is proprietary and operates as a home health provider focused on in-home care.

The agency offers skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits. Medicare covers these services. The agency holds a CMS quality rating of 3.5 out of 5 stars.

Types of Care at Professional Healthcare Resources

Home Health

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free for families.

Help Me Choose

Reviews of Professional Healthcare Resources

1overall · 1 ratings combined

1★ on Google (1)

Caberia Smith

May 2025

via Google ↗ · Report

This not the place to work with if you’re looking for professional care. The assigned nurse is suppose to visit the patient’s home every other day. You never know when they’re coming neither does the staff when you call in. When they do come, half the job is completed. No labors is done, no dressing is changed, in which it’s left for the next nurse.

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment.

Have you already been in touch with Professional Healthcare Resources?

By submitting, you're okay with us and Professional Healthcare Resources reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Professional Healthcare Resources is a Medicare-certified home health agency (certified since 2005). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

1.0 / 5 patient survey rating

  • Would definitely recommend the agency41%US 79%
  • Rated their overall care 9 or 10 out of 1056%US 85%
  • Care was given in a professional way71%US 89%
  • The team communicated well59%US 86%
  • The team discussed medicines, pain and home safety58%US 82%

73 completed patient surveys, 21% response rate.

Hospital outcomes

  • Discharged to the community81%US 80%Same as
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)15%US 11%Worse than

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around89%US 83%
  • Patients got better at getting in and out of bed91%US 83%
  • Patients got better at bathing88%US 86%
  • Patients' breathing improved96%US 85%
  • Patients got better at taking medications correctly90%US 81%
  • Patients who had a fall with major injury (lower is better)2%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations75%US 61%

Service area

Professional Healthcare Resources reports serving 36 ZIP codes, including Silver Spring, Gaithersburg, Rockville, Bethesda, Germantown, Ashton, Boyds, Brookeville, Burtonsville, Cabin John and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 217154. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Professional Healthcare Resources offer?

Professional Healthcare Resources offers Home Health.

Where is Professional Healthcare Resources located?

Professional Healthcare Resources is located at 10605 Concord St #309 in Kensington, Maryland.

What do families say about Professional Healthcare Resources?

Professional Healthcare Resources carries a 1.0 out of 5 rating from 1 Google review. There is very little review information available for Professional Healthcare Resources, a home health and hospice provider based in Kensington, Maryland. The single available review describes inconsistent nurse visits and incomplete care tasks, raising concerns about reliability of in-home care delivery. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Professional Healthcare Resources?

Yes. Professional Healthcare Resources is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Professional Healthcare Resources?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Professional Healthcare Resources?

Submit the Request Information form on this page, or contact Professional Healthcare Resources directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Professional Healthcare Resources? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Kensington.

Reading on this