Joan Magruder
Feb 2023
Horrible service! Don't have any employees to send out and strong lack of communication. If you are reading this please take your money elsewhere!!!
ProCare Home Health Providers
549 N Centre St #13.7(7 ratings)· Cumberland average: 3
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Quick Facts
- Service area
- Serves Cumberland and Oakland, Maryland
- License type
- Licensed Residential Services Agency, Level 2
- Founding history
- Founded in 2007 from family caregiving experience
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of ProCare Home Health Providers are mixed, with some families praising attentive, compassionate caregivers while others report disorganized office staff and communication problems. This is an in-home care agency serving Cumberland and Oakland, Maryland, rather than a residential community.
What reviewers praise
- Caregivers praised as compassionate and attentive
- Flexible scheduling noted by a reviewer
- Staff background-checked, bonded, and insured
What reviewers flag
- Multiple reports of disorganized, hard-to-reach office staff
- One report of rude caregivers in the home
- One report of insufficient staff availability
- No published pricing information
AI-generated from reviews and community data.
ProCare Home Health Providers is a home health agency serving Cumberland, Maryland offering Home Health. Families rate it 3.7 out of 5 across 7 reviews.
About ProCare Home Health Providers
ProCare Home Health Providers is a licensed Residential Services Agency (RSA), Level 2 home health care provider serving Cumberland, Maryland and Oakland, Maryland. The agency was established in 2007 to meet care needs identified through the founders' own family experience.
The agency offers a range of in-home services including personal care, dementia care, veteran services, and companionship. ProCare aims to provide family members with peace of mind and respite by delivering care in clients' own homes while promoting a safe and happy home environment.
All ProCare caregivers have completed thorough background checks, fingerprinting, and are bonded and insured. As a state-licensed RSA, the agency ensures staff maintain CPR and first aid training, with ongoing professional development to maintain care quality. The agency's service agreement includes a guarantee of service level and a straightforward cancellation policy.
Types of Care at ProCare Home Health Providers
Home Health
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Help Me ChooseReviews of ProCare Home Health Providers
3.7overall · 7 ratings combined
3.7★ on Google (7)
Vasily Potanin
Nov 2022
Appointment scheduling would be helpful given travel time for some clients
Don Wilson
Oct 2022
Very good company and are very flexible with your schedule.
Kayla Atkinson
Mar 2022
There office staff is very disorganized and not easy to work with. The lady's that come into the clinics homes can be very rude. I would not recommend this place to anyone.
Gary McKenzie
Apr 2021
When my family needed a caregiver to help my Dad, we were uncertain how we would be able to fill in the gaps when we weren’t available. To be honest, trust is a huge factor and we were concerned that he wouldn’t be given the level of care that we provided ourselves. After meeting with their Senior Management staff, we were assured that he would receive the level of attention that we expected. Regardless of who we would’ve chosen, we couldn’t help to have some skepticism—but that quickly changed with the Health Care Provider that ProCare assigned to my Dad. Their abilities, compassion and goal-oriented mission were second to none! They exceeded our expectations and I encourage others that get into a similar situation that we were in to reach out to ProCare’s Senior Management—you’ll be glad that you did! Thank you ProCare—we are fans of your Service! -Gary
Frequently Asked Questions
What types of care does ProCare Home Health Providers offer?
ProCare Home Health Providers offers Home Health.
Where is ProCare Home Health Providers located?
ProCare Home Health Providers is located at 549 N Centre St #1 in Cumberland, Maryland.
What do families say about ProCare Home Health Providers?
ProCare Home Health Providers carries a 3.7 out of 5 rating from 7 Google reviews. Reviews of ProCare Home Health Providers are mixed, with some families praising attentive, compassionate caregivers while others report disorganized office staff and communication problems. This is an in-home care agency serving Cumberland and Oakland, Maryland, rather than a residential community. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit ProCare Home Health Providers?
Submit the Request Information form on this page, or contact ProCare Home Health Providers directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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