Rosie Chap
Jan 2026
Peter was always on time or a few minutes early. He was professional, kind, understanding, patient and knowledgeable. I would highly recommend him as a physical therapist.
1 / 5Quick Facts
- Medicare quality
- 1.5 of 5 stars
- Medicare certified
- Since 2023
Home Health Compare
What Families Think
Families describe Proactive Home Care as reliable, compassionate, and professional, with staff who take time to understand each client's needs. Reviewers highlight positive experiences with both caregiving staff and a physical therapist, and note the company's attentiveness during difficult health situations.
The Good
- Reviewers call staff reliable and professional
- Praised for compassion and patience with clients
- Physical therapist described as knowledgeable and punctual
- Offers a free initial consultation
- Staff spend quality time engaging clients
AI-generated from reviews and community data.
Proactive Home Care is a home health agency serving Shelby Township, Michigan offering At-Home Care and Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 5.0 out of 5 across 7 reviews.
About Proactive Home Care
Proactive Home Care is a home health and hospice provider serving Shelby Township, Michigan. The company offers in-home care services with a free initial consultation to help families understand their options.
Families consistently praise the reliability and compassion of the care team. Caregivers like Rabia Khan and therapists like Peter are described as professional, patient, and genuinely committed to their clients' wellbeing. One family noted that their caregiver "spends quality time" with their loved one, keeping them engaged and supported during challenging health transitions. Families appreciate the attention to detail and the way staff balance professionalism with warmth.
Proactive Home Care holds a 5-star rating based on 7 Google reviews, with families recommending the service for both routine home health needs and support during serious illness.
Types of Care at Proactive Home Care
At-Home CareHome Health
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
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Help Me ChooseReviews of Proactive Home Care
5overall · 7 ratings combined
5★ on Google (7)
Lucy Tabbi
Jul 2025
Raiha is very professional and spends quality with Mom--we are so glad that she could help us during this time of my husbands health problems she kept her busy and that is what we wanted
Tyler Chalmers
Mar 2024
Just wanted to give a shoutout to Proactive Home Care team! Seriously, these guys are the real deal. They've been super reliable every step of the way. Working with them has been awesome, and you can tell they really care about their clients. Additionally, the fact that they offer a free initial consultation for their clients demonstrates their genuine concern and commitment to meeting the needs of those they serve. Definitely give them a thumbs up from me!
Maria U
Feb 2024
They took care of my grandparents. They did a great job, and I will definitely use their services in the future.
Roberto Flores
Feb 2024
My name is Roberto Flores, I would like to take the opportunity to provide positive feedback that I have experienced with Proactive Home Care. Ms. Rabia Khan, and her staff have given us the type of professionalism and compassion that we look for on an in-home care service company. Their attention to understanding, patience and dedication should be recognized within, your practice. Highly Recommended.
Medicare Quality of Care
Proactive Home Care is a Medicare-certified home health agency (certified since 2023). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
1.5 / 5
Medicare star rating
How patients did
- Care started within 2 days of referral75%US 94%
- Patients got better at walking or moving around57%US 83%
- Patients got better at getting in and out of bed60%US 83%
- Patients got better at bathing67%US 86%
- Patients' breathing improved68%US 85%
- Patients got better at taking medications correctly77%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations40%US 61%
Service area
Proactive Home Care reports serving 50 ZIP codes, including Detroit, Southfield, Sterling Heights, Dearborn, Bloomfield Hills, Clinton Township, Farmington, Macomb, Pontiac, Utica and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 239353. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Proactive Home Care offer?
Proactive Home Care offers At-Home Care and Home Health.
Where is Proactive Home Care located?
Proactive Home Care is located at 52188 Van Dyke Ave Ste 201 a in Shelby Township, Michigan.
What do families say about Proactive Home Care?
Families describe Proactive Home Care as reliable, compassionate, and professional, with staff who take time to understand each client's needs. Reviewers highlight positive experiences with both caregiving staff and a physical therapist, and note the company's attentiveness during difficult health situations.
Does Medicare cover care from Proactive Home Care?
Yes. Proactive Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.5 out of 5 stars.
Do I need a referral to use Proactive Home Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Proactive Home Care?
Submit the Request Information form on this page to connect with Proactive Home Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Proactive Home Care? Claim this listing to update photos, pricing, and details. It's free.
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