Preferred Care at Home of Wake Forest, Zebulon, and Henderson

Preferred Care at Home of Wake Forest, Zebulon, and Henderson is a locally owned in-home care agency serving seniors in Youngsville, North Carolina and surrounding communities including Wake, Franklin, Vance, Granville, Warren, Halifax, and Nash counties. The agency provides nonmedical in-home care services that help seniors remain safe, comfortable, and independent in their own homes.

The agency offers a range of personalized care services tailored to individual needs. Personal care includes respectful assistance with bathing, dressing, grooming, toileting, and mobility support. Companion care provides conversation, social engagement, outings, and regular support to help seniors remain connected. Homemaker services assist with meals, laundry, light housekeeping, grocery shopping, and errands. Dementia and Alzheimer's care provides consistent routines, meaningful engagement, and safety-focused support for individuals with memory loss. Additional services include respite care for family caregivers, transition care for seniors returning home, live-in arrangements, and 24-hour rotating caregiver shifts for extended support.

The agency was founded in 1984 and is locally owned and operated by Brad and Terri Stites, who started the business after Terri's mother struggled with Alzheimer's. Every caregiver completes a seven-step screening process including background checks, reference verification, skills assessment, and personality evaluation. Caregivers are matched with clients based on care needs, experience, personality, and compatibility. The agency prioritizes caregiver consistency to build trust and comfort, and families receive secure real-time access to schedules, care notes, and updates through an online family portal.

Care begins with a complimentary in-home assessment where the local team meets with the family and loved one to understand their needs, routines, preferences, home environment, and desired schedule. A personalized care plan is then created around the family's specific situation. Flexible scheduling is available with visits starting at one hour depending on care needs and caregiver availability.