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Preferred Care at Home of South Miami

2332 Galiano St 2nd floor

4.9(100 ratings)· Coral Gables average: 4.7

Part of Preferred Care at Home · 58 communities · 4.8★ average

Preferred Care at Home of South Miami, photo 11 / 5

Quick Facts

Care navigator program
Partners with PocketRN via Medicare's GUIDE Program
Agency history
Providing home care in Miami-Dade since 1984
Minimum shift length
Scheduling available in blocks as short as 4 to 5 hours
Language support
Caregivers fluent in English and Spanish
Live-in care option
24-hour live-in care for round-the-clock support

What Families Think

Families describe Preferred Care at Home of South Miami as attentive, communicative, and genuinely caring, with several reviewers highlighting caregivers who go beyond basic tasks to build real relationships with clients. Reviewers consistently praise the agency's responsiveness to schedule changes and its ability to match caregivers who click personally with clients, including bilingual staff for Miami's Spanish speaking community.

The Good

  • Caregivers described as warm, attentive, and genuinely caring
  • Quick, flexible response when schedules need to change
  • Personalized caregiver matching based on compatibility
  • Clear, proactive communication with families
  • Bilingual English and Spanish speaking caregivers available
  • Reliable round-the-clock coverage during hospitalizations

The Bad

  • No published pricing information available for planning

AI-generated from reviews and community data.

Preferred Care at Home of South Miami is a senior care provider serving Coral Gables, Florida offering At-Home Care. Families rate it 4.9 out of 5 across 100 reviews.

About Preferred Care at Home of South Miami

Preferred Care at Home of South Miami provides in-home care services in Coral Gables, Florida and throughout Miami-Dade County, serving seniors who wish to age in place within their own residences. The agency has operated since 1984 and offers personal care assistance, companionship, homemaker services, and specialized memory care for older adults managing Alzheimer's and cognitive decline.

The company's caregivers assist with activities of daily living including bathing, dressing, grooming, mobility, and toileting, along with medication reminders and personal hygiene support. Homemaker services encompass meal preparation, laundry management, and errands throughout South Miami, Coral Gables, and surrounding neighborhoods. Companion care pairs seniors with caregivers for genuine conversation and emotional support, with opportunities for local outings such as walks through Dante Fascell Park or attendance at community activities like Mahjong nights in Coconut Grove.

Preferred Care at Home employs a seven-step caregiver screening process that includes background checks, skills assessments, and personality evaluation to match caregivers based on compatibility rather than availability. The team includes CNA and HHA professionals. The agency offers flexible scheduling options starting at 4-5 hour minimums, respite care, 24-hour live-in care for around-the-clock support, and post-hospital discharge transition assistance. They coordinate with hospice providers for end-of-life care and support, and partner with PocketRN through Medicare's GUIDE Program to provide eligible families with a care navigator and 24-hour care team access at no cost.

The South Miami office serves families throughout Miami-Dade County, from Coral Gables to Coconut Grove and Pinecrest, with attention to regional challenges such as heat safety, dehydration risk during humid summers, and transportation logistics in heavy Miami traffic. The agency emphasizes local ownership and accountability, with a clinical approach to care planning that considers the whole person rather than task-based assistance alone.

Types of Care at Preferred Care at Home of South Miami

At-Home Care

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Reviews of Preferred Care at Home of South Miami

4.9overall · 100 ratings combined

4.9★ on Google (100)

Caroline srebrnik

May 2026

via Google

I had a wonderful experience with them. From the very beginning, their team was attentive, responsive, and truly personal in the way they handled every detail. They took the time to understand our family’s needs and matched us with compassionate, professional caregivers who made a real difference. Communication was always prompt, and we felt genuinely supported throughout the process. It’s rare to find a company that combines professionalism with such warmth and care. I highly recommend them to anyone looking for trustworthy and thoughtful elderly care support.

Christine Tully

May 2026

via Google

Dear preferred Home care. My name is Christine Tully I am 79 year old mother of 3 your service was sent to me by my insurance company Humana I have had service of 3 NSA. the first one just what I expected she can in and prepared her job and left .never asks me how I was feeling just what you need me to did it and. left she got a a another job, and I said oh well , and then you sent Lorian she came in and said Good morning how are you 👋😊 she me would like. for me to make you a cup of Tea woow she talk to me about my Meds very warm and caring but then she left. And I said to my SON well that that AND then you sent me Latoya she what my Grandkids say she the Bomb She Come in on time she ask Mrs. Tully have you had Breakfast yet have you taken your Meds yet . is their anything special you want me to for you today NOW that old school RESPECT it make me feel like she really Cares it means a lot to me plus she CLEAN my home the way I do please keep her I'm sure you don't have any more Professional caring ANGEL 😇 in your Bag that clean like me I want to take a moment to THANK YOU .. I have told my Care Manager at Humana Brithmy the same thing I'm telling you.. so please keep good employees .

Maria Cruz

Apr 2026

via Google

Maria is Excellent ! My mother’s caretaker has been an incredible source of support and compassion for our family. She treats my mother with patience, dignity, and genuine kindness, always going above and beyond to make sure she is comfortable and well cared for. Her dedication shows in the small, thoughtful things she does every day, and it brings us peace of mind knowing our mother is in such capable and caring hands. We are truly grateful for the warmth, respect, and commitment she brings to her role—it makes a meaningful difference in all of our lives. SHE IS FAMILY!

Maria

Mar 2026

via Google

Preferred Care at Home provides quality services to people in need of home care. My elderly sister needed round-the-clock care when her husband had an accident and was hospitalized. Natalie put a plan into motion that provided excellent care within a day from when I contacted her. The day shift caregivers were kind, respectful and compassionate. They saw my sister's needs and went to great lengths to give her personal care, grooming and nutritious meals. The nighttime caregivers were loving and attentive, checking on her regularly and sitting with her when she was awake at night. It was the warmth and companionship offered by these lovely ladies that won my sister's heart. She repeatedly expressed thankfulness for them. Natalie was extremely fair and flexible when the schedule needed to change on our side. In addition, we were always informed if there was a change in a caregiver's schedule resulting in a change of staff. I would not hesitate to recommend Preferred Care at Home to anyone searching for home caregivers.

Kenneth Lair

Feb 2026

via Google

We have been using preferred care for about 2 years. Ricky has gone out of his way to find people who work well and get a long great with my mom. The day person, Yuneisy is great. She speaks both English and Spanish which is needed in miami. She comes in and get her ready for the day, helps with getting her transport to doctors and other places. She also doe light house work which we really appreciate. All the people are friendly and like their work.

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Frequently Asked Questions

What types of care does Preferred Care at Home of South Miami offer?

Preferred Care at Home of South Miami offers At-Home Care.

Where is Preferred Care at Home of South Miami located?

Preferred Care at Home of South Miami is located at 2332 Galiano St 2nd floor in Coral Gables, Florida.

What do families say about Preferred Care at Home of South Miami?

Families describe Preferred Care at Home of South Miami as attentive, communicative, and genuinely caring, with several reviewers highlighting caregivers who go beyond basic tasks to build real relationships with clients. Reviewers consistently praise the agency's responsiveness to schedule changes and its ability to match caregivers who click personally with clients, including bilingual staff for Miami's Spanish speaking community.

How can families visit Preferred Care at Home of South Miami?

Submit the Request Information form on this page to connect with Preferred Care at Home of South Miami and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

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