Glenda Beard
May 2026
Wonderful place to work. Have met and worked with some amazing people, co-workers and clients alike. The company has been very understanding when I have required time off or special considerations on the job.
1 / 5Quick Facts
- Care start time
- Care often arranged within 24 to 48 hours
- Caregiver screening
- 7-step background and reference screening process
- Care hours range
- Care ranges from a few hours weekly to 24-hour care
- Company history
- Locally owned agency operating since 1984
What Families Think
Families using Preferred Care at Home in Chattanooga describe caregivers who are attentive, compassionate, and treated like extended family members. Reviewers highlight responsive scheduling support and help navigating insurance and financial questions, with consistently high satisfaction across both clients and employees.
The Good
- Caregivers described as kind, empathetic, and attentive
- Consistent caregivers build genuine relationships with families
- Staff help with scheduling and insurance questions
- Positive workplace culture noted by employees
- Care provided for complex needs like stroke recovery
AI-generated from reviews and community data.
About Preferred Care at Home
Preferred Care at Home provides in-home care services in Chattanooga, Tennessee, offering personalized support ranging from a few hours weekly to 24-hour care for seniors who wish to maintain their independence and dignity at home. The company has been serving families since 1984 and operates as a locally owned business alongside a trusted national brand.
The agency's care offerings include Companion and Homemaker Care with social interaction and community engagement, medication reminders and prescription management, fall risk assessment and mobility assistance, meal preparation services, transportation to appointments and errands, and respite care for family caregivers. Specialized dementia and Alzheimer's care is available, with caregivers trained in communication techniques, behavioral management, and structured routines tailored to cognitive needs.
Preferred Care at Home emphasizes a thorough caregiver matching process that includes rigorous background checks, reference verification, and training verification before placement. The company conducts a 7-step screening process and provides ongoing education in senior care and safety protocols. Care plans are individualized based on the client's personality, preferences, health considerations, and schedule, with regular supervision and adjustments as needs evolve.
The Chattanooga location can often arrange care within 24 to 48 hours of initial consultation. The company works with families to explore potential coverage options, including long-term care insurance policies and VA benefits, and maintains a directory of community resources for free or low-cost supplementary services such as meal delivery, transportation assistance, and home safety programs.
Types of Care
Home Health and Hospice
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Help Me ChooseReviews
4.7overall · 42 ratings combined
4.7★ on Google (42)
Jan Jones
May 2026
Preferred Care is the best. For the last several months they have provided us with 3 regular caregivers who have cared for my husband with genuine love and concern. They have also been very helpful to me in keeping up with household duties. Having these caregivers has also given me a peace of mind as we have been on this new journey. The staff at Preferred Care is also very professional. They have been very helpful with scheduling as well as offering help with insurance and financial issues. I would and have recommended Preferred Care to anyone who finds themselves in need of real genuine care and concern for those they love.
Dan Killough
Mar 2026
Very pleased with preferred care services! Great group of people to help my wife and they seemed to be very caring and attentive! Thank you for doing such a great job! One less thing I have to stress about when I’m working
John Broom
Feb 2026
I have been in the medical field in all areas of the health profession I enjoy taking care of ppl and working here at Perferred Care is great the care for each and everyone of there employees and the clients that we have r great we will go above and beyond to do what the client needs and be there for the families as they need us. If I had a family member that need private care Perfered would be the one I would choice for great professional care
Nicole Chambers`
Feb 2026
Preferred Care has been a true gift for me and my family. Our 23-year-old son had and unexpected stroke which left him in need a full-time care. The local care facilities were not an option so we made the difficult decision to care for him at home. For the first 4 months my husband and I did it all on our own and we're pretty close to our breaking point when Preferred Care stepped in to provide us the help we desperately needed. The caretakers who come into our home are kind, empathetic, and most of all helpful. They ask questions and listen to our needs. They have allowed us to have some semblance of a life again, even allowing my husband and I to go out to dinner from time to time. Our caretakers have become an extended part of our family. We are so lucky to have them in our home.
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