Lana
Jun 2026
never answers the phone i am a concerned family member who tries to call my loved one and they never pick up the phone.
Poudre Canyon Rehabilitation and Nursing
1000 S Lemay Ave3.6(45 ratings)· Fort Collins average: 4.3
Own this community? Update your listing · Marketing for operators
1 / 2Quick Facts
- Total units
- 83
- Medicare rating
- 1 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 83
- Inspections
- View history (73 citations)
- Location
- Located next to Poudre Valley Hospital
CMS Care Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Poudre Canyon are sharply mixed: some families describe a clean, well-run facility with attentive staff, while others report serious lapses in communication and cleanliness. The community sits at 3.6 out of 5 based on 45 Google reviews, reflecting this split experience.
What reviewers praise
- Praised as clean and well-maintained
- Modern, well-stocked equipment noted
- Staff called professional and dedicated
- Located next to Poudre Valley Hospital
What reviewers flag
- One report of failing to notify family after a death
- One report of an overpowering urine smell and filth
- One report of staff never answering the phone
AI-generated from reviews and community data.
Poudre Canyon Rehabilitation and Nursing is a senior living community in Fort Collins, Colorado offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.6 out of 5 across 45 reviews.
About Poudre Canyon Rehabilitation and Nursing
Poudre Canyon Rehabilitation and Nursing is a skilled nursing and long-term care community in Fort Collins, licensed for up to 83 residents. All 83 beds are certified for Medicare and Medicaid. The facility offers 24-hour staffing with on-site registered nurses, medication management, housekeeping, social activities, and amenities including private bathrooms, wheelchair accessibility, and an emergency call system.
Reviewers offer sharply divided accounts. Some describe a clean, well-maintained facility with professional, dedicated staff and modern equipment. Others report serious concerns about cleanliness, communication with families, and responsiveness to phone calls. One reviewer wrote, "the smell of urine is overpowering, and the facility is disgusting." The facility holds a one-star rating from the Centers for Medicare and Medicaid Services.
Types of Care at Poudre Canyon Rehabilitation and Nursing
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free for families.
Help Me ChooseReviews of Poudre Canyon Rehabilitation and Nursing
3.6overall · 45 ratings combined
3.6★ on Google (45)
Victoria Moore
Apr 2025
This was the worst experience of my life. My husband passed away here a few years ago, and I didn’t even receive a phone call to inform me. Instead, I received a call at 7 a.m. from a funeral home asking me what to do with his body thats right I found out from the funeral home not even a call from this place then later, I that day I get a call to go and collect his belongings, which were just thrown together in trash bags and wheeled out the door to me. There was no expression of sympathy or an apology for not notifying me earlier. To this day, I still have nightmares about this experience, even though it happened a few years ago now. Please, for the sake of your family, keep your loved ones away from this place and these people.
Tina S
Mar 2025
Do not have your loved ones go here! As soon as you walk in the door you will understand why. The smell of urine is overpowering, and the facility is disgusting. My husband was coherst into going there while his long term Medicaid gets approved. But as soon as I got there I pulled him out, I would rather we struggle together then ever subject him to that. The sad part is we were not the first ones that day to decline their 'services'. The 2 staff members I encountered were very understanding and completely agreed with our decision. I wouldn't send my worst enemy there. Filth.
Rachel Werner
Apr 2024
I recently toured Poudre Canyon with their admissions coordinator Sydney. I interacted with several residents, multiple staff members, and some members of their leadership team . Everyone was kind, and seemed very happy. The building was clean and well kept. The facility is conveniently next to Poudre Valley Hospital.
Heather McDonald
Oct 2021
This is a clean, yet personable place. All equipment is modern, new and obviously well maintained. All items for residents are well stocked and easy to get to. The staff at this facility is amazing. Everyone is professional and very good at their jobs. I feel that there is an overwhelming, genuine dedication to the care of each resident. Everyone is always eager to assist in whatever way possible, no matter the intensity of need. I noticed that the facility supervisors and more senior staff can often be found taking a personal interest in the care of each and every individual. Care like this is exceptional, and I would recommend this location to anyone.
Government Inspection History
5 inspection visits in the last three years, 73 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 15, 2025Health Complaint4 citations
Ensure that residents are free from significant medication errors.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 16, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 16, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 16, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 16, 2025
Jan 22, 2025Fire Safety StandardHealth ComplaintHealth Standard22 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Feb 19, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 1, 2026
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 8, 2025
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 18, 2025
Install properly constructed and protected linen or trash chutes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 14, 2025
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 21, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2025
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 8, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 15, 2025
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 14, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2025
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 23, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 19, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2025
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2025
Feb 13, 2024Fire Safety Complaint2 citations
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 12, 2024
Have proper medical gas storage and administration areas.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 12, 2024
Jul 13, 2023Fire Safety StandardHealth ComplaintHealth Standard23 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 8, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jul 14, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 8, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 8, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 8, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 8, 2023
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 8, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 8, 2023
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 8, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 8, 2023
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2023
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2023
The resident has the right to receive notices in a format and a language he or she understands.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 14, 2023
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 14, 2023
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2023
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2023
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2023
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 14, 2023
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 14, 2023
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity C of L: potential for minimal harm, widespreadCorrected Jul 14, 2023
Jun 16, 2022Fire Safety StandardHealth Standard22 citations
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity G of L: actual harm, isolatedCorrected Jul 16, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Jul 16, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 16, 2022
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 16, 2022
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 11, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 12, 2022
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 7, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 29, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 16, 2022
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 16, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 16, 2022
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 16, 2022
Have exits that are accessible at all times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2022
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2022
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2022
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2022
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2022
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2022
Provide or obtain dental services for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2022
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Poudre Canyon Rehabilitation and Nursing offer?
Poudre Canyon Rehabilitation and Nursing offers Skilled Nursing / Long Term Care.
How much does Poudre Canyon Rehabilitation and Nursing cost?
Poudre Canyon Rehabilitation and Nursing has not published its pricing. For context, communities in Fort Collins that publish rates start around $5,685 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is Poudre Canyon Rehabilitation and Nursing located?
Poudre Canyon Rehabilitation and Nursing is located at 1000 S Lemay Ave in Fort Collins, Colorado.
What do families say about Poudre Canyon Rehabilitation and Nursing?
Poudre Canyon Rehabilitation and Nursing carries a 3.6 out of 5 rating from 45 Google reviews. Reviews for Poudre Canyon are sharply mixed: some families describe a clean, well-run facility with attentive staff, while others report serious lapses in communication and cleanliness. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How did Poudre Canyon Rehabilitation and Nursing do on recent health and safety inspections?
Poudre Canyon Rehabilitation and Nursing had 5 government inspection visits in the last three years, with 73 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Poudre Canyon Rehabilitation and Nursing?
Submit the Request Information form on this page, or contact Poudre Canyon Rehabilitation and Nursing directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Poudre Canyon Rehabilitation and Nursing? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Fort Collins.
PartnerParkwood Estates | Sky Active Living
Fort Collins, Colorado2.9 mi
4.3(59)
Assisted LivingIndependent Living
PartnerSugar Valley Estates
Loveland, Colorado11.4 mi
4.3(65)
Assisted LivingIndependent LivingMemory Care+1 more
From $3,600/moPartnerGarden Square at Westlake
Greeley, Colorado21.7 mi
5(37)
Assisted LivingRespite / Short-Term Care
PartnerGreeley Place | Sky Active Living
Greeley, Colorado22.4 mi
4.5(100)
Assisted LivingIndependent Living
Storybrook Care and Rehabilitation
Fort Collins, Colorado0 mi
5(9)
Skilled Nursing / Long Term Care
From $5,800/moMorningStar at Old Town
Fort Collins, Colorado0 mi
4.6(36)
Assisted LivingIndependent LivingMemory Care
Prefer to stay home?
Home care agencies serving Fort Collins bring help to the house: daily living, companionship, and respite for family caregivers.
