3.1(17 ratings)· Fergus Falls average: 4.2
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Pioneer Care Center is a skilled nursing and long-term care community in Fergus Falls, Minnesota, holding a 3.1 out of 5 rating from 17 Google reviews. No detailed reviews, amenities, or pricing information were provided, so it's hard to say much about what families specifically like or dislike about this community.
AI-generated from reviews and community data.
Pioneer Care Center is a senior living community in Fergus Falls, Minnesota offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.1 out of 5 across 17 reviews.
Pioneer Care Center is a skilled nursing and long-term care community in Fergus Falls, licensed for up to 105 residents. The facility is operated by a non-profit church-related organization and holds Medicare and Medicaid certification for all licensed beds. It earned a 4 of 5 star rating from CMS.
The community offers 24-hour staffing with on-site nursing, private rooms with private bathrooms, emergency call systems, medication management, housekeeping, and laundry services. Residents have access to a restaurant-style dining room, gathering and activity spaces, wheelchair accessibility, and social activities.
Reviews of Pioneer Care Center are mixed. Some families report that staff are attentive, knowledgeable, hard-working, and that the facility is well-maintained. However, other reviewers describe serious concerns about staff communication, responsiveness to calls and family inquiries, and the quality of care provided, particularly for residents on hospice or those with dementia.
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Help Me Choose3.1overall · 17 ratings combined
3.1★ on Google (17)
Mark Whittier
Jun 2026
My parents are residing at PioneerCare. The quality of care they have received has exceeded our expectations. The staff is attentive, knowledgeable, hard-working, and so friendly. The facility is absolutely beautiful. We highly recommend this long-term care facility! Mark and Kari Whittier
Frank Gambino
Apr 2026
My uncle is in this facility. I tried calling him and for 3 days the staff just passed the phone around and just let it ring non stop till I hung up. Called back and threatened to do a wellness check. Some woman called back and told me to contact the family. I told her that I am the family. She became combatant. I'm looking into legal recourse!
Lennon Chamberlain
Apr 2024
My dad has dementia and they chemically restrained him to make him more “manageable” according to Liz. He almost died from being chemically restrained. We called the ambulance to take him out of there and now we don’t know what to do. I’m scared for his life and am left trying to get legal advice because it is illegal to chemically restrain an elderly person with dementia for the convenience of staff. Please avoid this nursing home. The abuse and neglect killed my dad and I can’t stop crying about it. Why did you people do this to my dad? He didn’t deserve this treatment and lack of dignity. Update** Dad is dead and he came back a vegetable from being sent to a psychiatric place by pioneer. No lawyers want to touch the case. Please don’t send your loved ones here. Take care of them at home where there isn’t strangers that will stuff your loved ones full of pills and kill them. I believe my dad was murdered by this place and I will never get him back. If I could help anyone with this warning please don’t send your loved ones here. My dad is dead and the trauma of him getting sent somewhere and coming back a vegetable is something I will never recover from.
Nancy Pearson
Feb 2023
Other than the policy of not allowing friendly communication between residents and staff is an awful policy. At the end of life you need friendly and personal interaction with the staff and other residents! Please review that negative policy and change it!
Jacquline Sanvig
Jun 2021
Not recommended. My boyfriend was put in here on Hospice, the staff were horrible and even hit his head while moving him. My experience with the staff was anything but pleasant, especially the young staff that are rude and rather chit chat and flirt with each other than focus on patients.
7 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 23, 2026
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 24, 2026
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 24, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 3, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 23, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2026
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 3, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 3, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 3, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 3, 2025
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 3, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2025
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 3, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 7, 2025
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2024
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2024
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 30, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 5, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Pioneer Care Center offers Skilled Nursing / Long Term Care.
Pioneer Care Center is located at 1131 South Mabelle Avenue in Fergus Falls, Minnesota.
Pioneer Care Center carries a 3.1 out of 5 rating from 17 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Pioneer Care Center had 7 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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