Ramona Harris-Smith
Jan 2026
Riverside Nursing and Rehabilitation Center has been a wonderful forever home for my Mom. The Directors, Aministration Team, Nurses, Social Workers, CNA' s and other Staff have went beyond and above to make sure that my Mom is doing okay as well as the other Residents the best to their ability. I will always see Riverside in a positive light simply because they took really good care of my Father when he was there and now I am trusting them with my Mom's care. Although some Nursing Homes get a bad review for not being perfect, I truly believe that Riverside is perfect enough for me and my family standards, and I am hoping that other families will give them a chance as well and know that Riverside is doing the best that they can for each Resident. Riverside Rehab Nursing home and Rehabilitation Center has many times over and over again have been superb in all of the things they have done for my Mom and continues to do for her over and over. I have witnessed that each resident gets treated with respect, dignity, and so much more. The entire Staff deserves their flowers on all levels. It takes a lot for them to do what they do and still have to go back home to their own families. As a matter of fact they have treated my Mom and other residents as if they are a part of their family as well. It disturbs me when I read a review that targets Riverside of being something else other than what the Facility is. Targeting Riverside in a negative way should never be targeted at a Facility that is there to help us care for our loved ones. Something so many of us truly appreciate beyond words. A lot of us work full-time jobs and etc, so knowing that our loved ones are safe and secure on all levels is definitely a love and gift from God. Families have to also help in their loved ones care as well, and that means put some time aside so that you can be part of your loved one's treatment plan. That is how it works to make sure that you stay connected to your loved one and the dedicated team of Riverside on all levels and all positions. It's our responsibility as a Family to make sure things are going as they should with our loved ones. If only a lot of families knew what it took for an entire Team to look after the residents, they would sympathize and appreciate all that they do day in and day out to care for our loved ones. I have witnessed it twice first with my Dad and now my Mom. I never thought I was going to have to place my Mom in a home other than mine, but unfortunately this was a decision by the family that we found best. We as a family have been overjoyed because we have made the right decision. Riverside is her home and the Staff from the Top Directors, Nurses, Doctors, Social Workers, Business Office, and etc have deserved me and my family's heart, love, support, respect, gratefulness and so much more. As a matter of fact I give them 20 stars 🌟 simply because they have all been in the trenches with my family and others. If for some reason, you feel like you must give a negative review, you may want to make sure that you and your family is actively involved with your loved one's treatment as well. This is how things work in a Nursing Home setting. It takes Families and the Staff working together, and this my friend is how you have a great experience with the Facility and your loved one who is being cared for. Dropping your loved one off and abandoning them for weeks and months at a time is not the key, Frequent visits will increase your loved ones recovery and just maybe make them feel like you actually are there for them while they are going through what they are going through. If you have not taken time out to check on your loved one in a while, of course you may assume the worse, simply because you have not been around to know that your loved one has changed with time, so depending on the change it may have you asking questions. As for me even with a full-time job, I make sure I set time aside to visit my Mom, not only to show her love and support, but to make sure that whatever she goes through she is not alone.
