Gregory Sears
Aug 2026
I got to meet some of the people on my Mom's team. The care plan sounds good, and all my questions were answered satisfactorily. The room is comfortable and clean.
4.7(102 ratings)· Brattleboro average: 4.6
1 / 3CMS Care Compare
AI-generated from reviews and community data.
Pine Heights at Brattleboro Center for Nursing & Rehabilitation is a senior living community in Brattleboro, Vermont offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.7 out of 5 across 102 reviews.
Pine Heights at Brattleboro Center for Nursing and Rehabilitation is a nursing and rehabilitation facility in Brattleboro, Vermont, providing post-acute rehabilitation and long-term care services. The center offers around-the-clock skilled nursing care for those living with chronic illnesses and disabilities, supported by comprehensive medical and therapy services.
The facility operates under a patient-centered care model called the Passport approach, designed to address each person's unique health needs. Through an extensive network of partner services, Pine Heights provides access to a continuum of post-acute care including physical therapy, telehealth, diagnostic services, home care, and hospice options.
The community emphasizes creating an engaging environment for residents, with daily activities and events designed to stimulate, elevate, and inspire. Staff members are described as skilled and compassionate, focusing on helping residents become stronger and healthier during their stay.
Pine Heights at Brattleboro holds a 5-star overall rating and a 5-star quality measure rating from the Centers for Medicaid and Medicare Services. The facility has also received recognition including McKnight's Excellence in Technology Award for its partnership with Circadia Health and offers specialized care for patients with heart failure.
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Help Me Choose4.7overall · 102 ratings combined
4.7★ on Google (102)
Gregory Sears
Aug 2026
I got to meet some of the people on my Mom's team. The care plan sounds good, and all my questions were answered satisfactorily. The room is comfortable and clean.
John Highter
Jun 2026
The automated check in was quick enough and easy. Finding the patient room required an inquiry at the second floor main desk. No instructions at check in as to locating your patient. Worked well enough.
Mike Burdian
Jun 2026
Very friendly and efficient staff who paid excellent attention to the patient
Charlie Corry
Apr 2026
Was helped by staff to locate my friend’s room. Very cheerful good attitude!
Jeffrey Buzby
Apr 2026
Everyone was very attentive and helpful
5 inspection visits in the last three years, 16 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2025
Observe each nurse aide's job performance and give regular training.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 24, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 24, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 17, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 8, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity C of L: potential for minimal harm, widespreadCorrected Oct 17, 2024
Meet other general requirements that are deficient.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2022
Have an enclosure around a vertical opening shaft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2022
Meet other general requirements that are deficient.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2021
Have an enclosure around a vertical opening shaft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2021
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2021
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Pine Heights at Brattleboro Center for Nursing & Rehabilitation offers Skilled Nursing / Long Term Care.
Pine Heights at Brattleboro Center for Nursing & Rehabilitation is located at 187 Oak Grove Avenue in Brattleboro, Vermont.
Pine Heights at Brattleboro Center for Nursing & Rehabilitation had 5 government inspection visits in the last three years, with 16 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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