1345 Chapman Lane
2.3(8 ratings)· Newton average: 3.9
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Piedmont Village Office are sharply divided: several visitors and family members describe serious neglect, foul odors, and unsanitary conditions, while a couple of reviewers praise the small staff for going out of their way to care for residents. With an average of 2.3 out of 5 from just 8 Google reviews, experiences appear inconsistent from visit to visit.
AI-generated from reviews and community data.
Piedmont Village Office is a senior living community in Newton, North Carolina offering Assisted Living. Families rate it 2.3 out of 5 across 8 reviews.
Piedmont Village Office is an assisted living community in Newton, North Carolina, licensed for up to 40 residents.
Reviews of the facility are sharply divided. Several reviewers reported serious concerns about cleanliness, odors, staff responsiveness, and resident care and dignity. Others described attentive staff who go beyond their duties, a clean facility with good meals, and caring management deeply involved in residents' welfare. One reviewer with experience at multiple long-term care facilities called the director and staff "by far the most caring and involved advocates for the elderly" they had encountered.
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Help Me Choose2.3overall · 8 ratings combined
2.3★ on Google (8)
Barbara Pontillo
Jul 2026
The staff is caring and friendly. The facility is cleaner than most. The building is older. There is constantly someone cleaning on 1st shift. No complaints about the food service. These people do the best that they can do with what they have. No. ITS NOT A SENIOR RESORT but these residents are cared for and the staff goes beyond their their call of duty
Carol Ames
Mar 2026
I went last week to visit a friend and it smelled so bad. Why don't you open some windows and let some fresh air in? Some look unhealthy. You should be ashamed of yourselves treating our elderly that way! I'm going to see if someone can help you with that.
Franda R.
Jan 2023
Having dealt with different long term care facilities for three elderly parents, I must honestly say that the director & staff of this small facility are by far the most caring & involved advocates for the elderly & infirmed with whom I have ever dealt. In addition, the place is clean & the meals are better than some restaurants.
Black Dahlia
Oct 2021
Management here is trash! They don’t treat their residents with respect, and or care! If you put your loved one here you are basically just putting them in there to rot. They let them sit and get bed sores and if they’re not awake they won’t wake them Up to eat meals so the employees won’t have to deal with the resident! Absolute worst place DO NOT GIVE THESE PEOPLE BUSINESS!!
Kim Miranda, Creekcat
Sep 2018
Delivered food to a patient at this facility It smelled awful, very sorrowful atmosphere, and the staff was not that friendly Used the bathroom at the lobby.... There was feces on the floor, walls, and fixtures. The smell was enough to cause a stomach turn. Just from that 2 visits, I would not allow a family member to be stuck there
Piedmont Village Office offers Assisted Living.
Piedmont Village Office is located at 1345 Chapman Lane in Newton, North Carolina.
Piedmont Village Office carries a 2.3 out of 5 rating from 8 Google reviews. Reviews of Piedmont Village Office are sharply divided: several visitors and family members describe serious neglect, foul odors, and unsanitary conditions, while a couple of reviewers praise the small staff for going out of their way to care for residents. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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