Candy
Nov 2025
The staff is awesome!! Very attentive to the needs of the residents. Ms. Patricia is very polite and friendly. She answered all my questions professionally.
Phoenix Senior Living
10902 Crabapple Rd4.2(18 ratings)· Roswell average: 4.3
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1 / 2Quick Facts
- Licensed capacity
- 60 residents
Georgia DCH
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers describe Phoenix Senior Living in Roswell as a warm, attentive community with a beautiful facility, though a few mention lapses in day-to-day upkeep and dining service. Overall sentiment is positive, with families praising staff responsiveness and communication.
What reviewers praise
- Staff described as attentive and compassionate
- Facility called beautiful and well-maintained overall
- Strong communication with families about concerns
- Varied, well-run activity program
- Food generally described as delicious
What reviewers flag
- One reviewer noted slow removal of stains and cleaning in common areas
- One reviewer reported a dining service delay of nearly two hours
AI-generated from reviews and community data.
Phoenix Senior Living is a senior living community in Roswell, Georgia offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 18 reviews.
About Phoenix Senior Living
Phoenix Senior Living is an assisted living community in Roswell, Georgia. Based on 18 family reviews, it holds a 4.2/5 rating on Google.
Families consistently highlight the attentiveness and compassion of the staff. One family noted that "the staff is genuinely compassionate, attentive, and always goes above and beyond to make residents feel at home," while another praised individual staff members by name for their professionalism and responsiveness. The facility itself is described as clean and beautifully maintained, with a warm environment. Activities are noted as great, and meals are generally delicious, though one family mentioned that dining room service during peak times could be slower than ideal.
The community appears to place real emphasis on communication and problem-solving, with families noting that concerns are addressed promptly and with positive outcomes. The facility is described as well-thought-out and welcoming overall.
Types of Care at Phoenix Senior Living
Assisted Living
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
Activities
- Social Activities
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Help Me ChooseReviews of Phoenix Senior Living
4.2overall · 18 ratings combined
4.2★ on Google (18)
Dustin Cook
May 2025
Phoenix Senior Living has been an incredible experience for our family. The staff is genuinely compassionate, attentive, and always goes above and beyond to make residents feel at home. The facility is clean, beautifully maintained, and offers a warm, welcoming environment. Communication with the team is excellent—they truly listen and respond to any concerns promptly. I highly recommend Phoenix Senior Living to anyone seeking quality care and peace of mind for their loved ones.
Scott Gosnell
Nov 2022
I have never reviewed any business before in my entire life, but I'm reviewing this one. My experience was with The Bluffs at Greystone, in Birmingham, Alabama. I wish I could give less than one star, but that's not possible. We had a terrible experience with the Bluffs. I moved my father and mother into their memory care unit almost a year ago. The Bluffs kicked them out last month, and we have never gotten a good explanation from them as to why. They told us that my parents needed a higher level of care, but my parents' doctor told us that was not true, an independent evaluator told us that was not true, and the Bluffs' own floor staff (nurses and assistants ) told us that was not true. The administration misrepresented state regulations to us, and were evasive (and sometimes downright dishonest) regarding their reasoning. Although the floor staff had some real gems for caregivers, and the facility is amazing, the administration is the worst I've ever seen (and I'm a business attorney!). They have had trouble keeping staff at all levels, thus reducing the quality of care. There is much, much more I could say, but I will leave it with this: I would not recommend entrusting your loved one to any Phoenix property.
Marietta Wallace
Dec 2020
The facility is beautiful. They have thought of just about everything. But maintaining the facility has been slow - like keeping it clean and removing paint from the carpet in common areas. The food, for the most part, has been delicious. The service in the dining room has been insufficient. One evening we arrived about 5:30, and didn't get through until 7:20. The activities have been great. The activity committee has been wonderful. They have provided a variety and fun selection of activities.
angel haynes
Sep 2020
I would highly recommend this facility. About a year ago I had to make a decision for a loved one with assistance. This was a very tough decision. The staff at Hope Memory Care was amazing. Everyone from the front office to the aides. Cathy Rainwater was so understanding and always there anytime that I needed her. She ALWAYS solved any concerns with a positive outcome. All of the aides in Wandering Brook were amazing! If you are looking for a place that think and work with their hearts - this is the place for you. Angel Haynes
Frequently Asked Questions
What types of care does Phoenix Senior Living offer?
Phoenix Senior Living offers Assisted Living.
Where is Phoenix Senior Living located?
Phoenix Senior Living is located at 10902 Crabapple Rd in Roswell, Georgia.
What do families say about Phoenix Senior Living?
Reviewers describe Phoenix Senior Living in Roswell as a warm, attentive community with a beautiful facility, though a few mention lapses in day-to-day upkeep and dining service. Overall sentiment is positive, with families praising staff responsiveness and communication.
How can families visit Phoenix Senior Living?
Submit the Request Information form on this page, or contact Phoenix Senior Living directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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