Phelps Health Home Health and Hospice is a Medicare-certified home health agency serving clients in Rolla, Missouri since 1998. A non-profit organization, it provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.
The agency carries a CMS quality star rating of 2.5 of 5 stars. Reviewers offered mixed feedback on their experience. Several families praised the clinical staff as caring and professional, particularly during end-of-life care and recovery from acute events. However, reviewers raised concerns about management responsiveness and communication, with one noting that service was stopped without notification. One reviewer also expressed concern about infection control practices, specifically the sanitization of therapy equipment between patients.