224 Park Avenue
4(40 ratings)
1 / 4CMS Care Compare
Reviews for Paul Oliver Memorial Hospital mostly describe emergency room visits rather than long-term care, but they offer some insight into how the facility operates. Patients frequently praise the clinical staff's skill and speed, while several raise serious concerns about billing accuracy and insurance processing.
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Paul Oliver Memorial Hospital's Long-Term Care Unit is a long-term care and rehabilitation community located in Frankfort, Michigan. As part of northern Michigan's largest healthcare system, the facility offers rehabilitation services and skilled nursing care for patients requiring ongoing medical support and recovery.
The community holds a 5-star quality rating and is situated with views of Lake Michigan. The facility is integrated with Munson Healthcare, providing residents access to doctors and specialists as part of the broader healthcare system's network of providers.
Patients and residents can access virtual visits through Munson Healthcare, allowing them to receive care from home via video chat for a variety of conditions. Additionally, free expert health information is available 24 hours a day from a registered nurse by calling 231-935-0951 for those with symptoms or health concerns.
The facility supports both in-office appointments and virtual visit options to ensure residents can receive needed care through their preferred method of access.
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Help Me Choose4overall · 40 ratings combined
4★ on Google (40)
Makayla Gomez
Feb 2026
This is the most unprofessional hospital I have ever been to! When I was pregnant they didn’t have the tools to check my cervix! And now I have influenza B and they didn’t send me home with any medication! It’s now a week later and I sound like I’ve been smoking my whole life!!!!
Douglas Varney
Nov 2025
Quickest ever experience for some sutures in the history of all Healthcare. Saved us a trip to Traverse and had father in law back for stitches without ever sitting In a waiting room! Fantastic!
Nick Albrecht
May 2025
Nurses and doctors were great but they are charging E/M level charges incorrectly. I went in for a kidney stone needing fluids and pain meds to help pass it and was billed for a level 5 E/M charge, which is typically billed as the most complex and highest-cost level, representing the most severe and urgent cases. I fought and went up the ladder and it was deemed they made no mistake. I have been a director/manager of an emergency room for the last 8 years and this type of billing practice is unacceptable. Hopefully people who don't understand CPT codes and these level charges are paying close attention to their bills. Luckily I was on vacation and won't have to return to this emergency room.
Rachel Wright
Dec 2024
If I could give zero stars I would. Took our daughter to the er. The nurses were great but I will never go back and tell everyone to avoid here. Filled out the paperwork and gave her our insurance information. Weeks later we get a bill stating that we didn’t have any insurance when we do not get a phone call or anything. As someone who works in medical billing this is disgusting instead of having someone do their job they just send bills for thousands. Do better.
Mandee Johnson
Jul 2024
I live out of town and an old back injury flared up while I was in the area for the Fourth of July. I could barely move and couldn’t drive home to see my PCP. Cole and Kylie listened to what was going on with my body and provided the care needed to start the healing process and to help me manage the symptoms. The check in staff was wonderful as well. All around one of the best ER/urgent care visits I've ever had. Appreciate the staff and will recommend this hospital to friends in the area.
Paul Oliver Memorial Hospital offers Skilled Nursing / Long Term Care.
Paul Oliver Memorial Hospital is located at 224 Park Avenue in Frankfort, Michigan.
Reviews for Paul Oliver Memorial Hospital mostly describe emergency room visits rather than long-term care, but they offer some insight into how the facility operates. Patients frequently praise the clinical staff's skill and speed, while several raise serious concerns about billing accuracy and insurance processing.
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