Patient Care Solutions LLC

3.7(9 ratings)· Danvers average: 4.3

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Quick Facts

Medicare quality: 5.0 of 5 stars
Medicare certified: Since 2014
Ownership: Privately owned agency
Therapy services: Speech, physical and occupational therapy delivered in the home
Medicare quality rating: 5.0 of 5 stars for patient care quality
Medicare certification: Certified by Medicare since 2014

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Patient Care Solutions is a privately owned, Medicare-certified home health agency in Danvers. Reviews are sharply split: some families praise helpful staff and reachable receptionists, while others report missed visits, unreturned calls, and delayed starts of care.

What reviewers praise

Medicare rates quality of patient care 5.0 out of 5
Offers nursing, physical, occupational and speech therapy at home
Some reviewers praise kind, helpful individual caregivers
One caller reached a live person instead of voicemail
Medicare certified since 2014

What reviewers flag

One report of no contact for six days after hospital discharge
One report of unreturned calls and a full voicemail box
One report of cancelled visits and fewer hours than ordered
One report of suspected falsified signatures on visit sheets
Google rating is mixed at 3.7 from only 9 reviews

AI-generated from reviews and community data.

Patient Care Solutions LLC is a home health agency serving Danvers, Massachusetts offering Home Health. Families rate it 3.7 out of 5 across 9 reviews.

About Patient Care Solutions LLC

Patient Care Solutions LLC is a Medicare-certified home health agency serving Danvers, MA and has been Medicare certified since 2014. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at Patient Care Solutions LLC 5.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Patient Care Solutions LLC

Home Health

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Reviews of Patient Care Solutions LLC

3.7overall · 9 ratings combined

3.7★ on Google (9)

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Felicia Stanley

Sep 2024

via Google ↗ · Report

My son was injured in a car accident a little over a month ago. After several weeks in the hospital he was finally discharged from rehab on 9/20 with PCS assigned for home health. Discharge notes say they will follow up within 48 hours to schedule an appointment. It has been six days and we haven’t heard a word! I’ve been calling and leaving voicemails but no one calls me back. I finally get someone on the phone today who says she’ll reach out to the nurse and call me back. No call back! And now the voicemail is full. My son has open wounds and no bandages. He is in a wheelchair and needs an assessment because he needs multiple services in the home. I am extremely disappointed.

Lloyd McCoubry

Sep 2023

via Google ↗ · Report

PCS treats me and my needs well. Will, my hero, is awesome!! My driver today, Annie, made my complicated dress free. She is very sweet. 😁😁😁😁😁

Gloria Aragon

Aug 2023

via Google ↗ · Report

I would give -0 stars if i could<br>Workers are rude, lazy, unprofessional and irresponsable. They don’t want to do their job, they cancel last minute and scam their patients … they only want to work 2 hours a week even though i have 10 hours a week so they’re stealing hours from their patients and get defensive if you say anything about it. They only want to help you with 1 thing meaning they won’t even finish that 1 hour a day<br>Pretty sure that one of them was even falsifying my signature because you’re supposed to sign a sheet indicating they “completed” their job but they never ask me to sign anything<br>Stay away

Gloria Aragon

Aug 2023

via Google ↗ · Report

I would give -0 stars if i could Workers are rude, lazy, unprofessional and irresponsable. They don’t want to do their job, they cancel last minute and scam their patients … they only want to work 2 hours a week even though i have 10 hours a week so they’re stealing hours from their patients and get defensive if you say anything about it. They only want to help you with 1 thing meaning they won’t even finish that 1 hour a day Pretty sure that one of them was even falsifying my signature because you’re supposed to sign a sheet indicating they “completed” their job but they never ask me to sign anything Stay away

Gerta Steinberg

Jun 2023

via Google ↗ · Report

I called this agency twice for a client receiving services. Both time I reached the receptionist and for one call I was quickly connected to a specialist. The second call she was on lunch break. It is rear, in my field to be connected to a person and not just a voicemail. I appreciate that.

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By submitting, you're okay with us and Patient Care Solutions LLC reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Patient Care Solutions LLC is a Medicare-certified home health agency (certified since 2014). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

5.0 / 5

Medicare star rating

Services offered

Skilled nursing
Physical therapy
Occupational therapy
Speech therapy
Medical social services
Home health aide

How patients did

Care started within 2 days of referral100%US 94%
Patients got better at walking or moving around94%US 83%
Patients got better at getting in and out of bed92%US 83%
Patients got better at bathing100%US 86%
Patients' breathing improved100%US 85%
Patients got better at taking medications correctly99%US 81%
Patients who had a fall with major injury (lower is better)0%US 1%
Patients with new or worsened pressure ulcers (lower is better)0%US 0%
Discharge function score met or exceeded expectations98%US 61%

Service area

Patient Care Solutions LLC reports serving 143 ZIP codes, including Boston, Lynn, Worcester, Lowell, Dorchester, Brockton, Cambridge, Fall River, Haverhill, New Bedford and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 227582. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Patient Care Solutions LLC offer?

Patient Care Solutions LLC offers Home Health.

Where is Patient Care Solutions LLC located?

Patient Care Solutions LLC is located at 430 Maple Street in Danvers, Massachusetts.

What do families say about Patient Care Solutions LLC?

Patient Care Solutions LLC carries a 3.7 out of 5 rating from 9 Google reviews. Patient Care Solutions is a privately owned, Medicare-certified home health agency in Danvers. Reviews are sharply split: some families praise helpful staff and reachable receptionists, while others report missed visits, unreturned calls, and delayed starts of care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Patient Care Solutions LLC?

Yes. Patient Care Solutions LLC is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 5.0 out of 5 stars.

Do I need a referral to use Patient Care Solutions LLC?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Patient Care Solutions LLC?

Submit the Request Information form on this page, or contact Patient Care Solutions LLC directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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