MyLivingChoice

Patient Care Professionals

301 Sovereign Ct #102

5(2 ratings)· Ballwin average: 4.1

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Patient Care Professionals, photo 1

Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 2005

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Patient Care Professionals offers home health and hospice services in Ballwin, Missouri. The few reviews available describe a physical therapist who was skilled and compassionate, and note that care was arranged quickly with friendly staff.

What reviewers praise

  • Physical therapist praised as caring and skilled
  • Care started quickly after contact
  • Staff described as friendly and helpful

What reviewers flag

  • Only two reviews available to judge consistency
  • No published pricing information

AI-generated from reviews and community data.

Patient Care Professionals is a home health agency serving Ballwin, Missouri offering Home Health.

About Patient Care Professionals

Patient Care Professionals is a Medicare-certified home health agency serving clients in Ballwin, Missouri since 2005. The agency provides skilled nursing, physical therapy, occupational therapy, and speech therapy services in the home.

The agency holds a CMS quality star rating of 3.0 out of 5 stars. Reviewers consistently praised the responsiveness of staff in initiating care and the skill and compassion of clinical staff. One reviewer noted that physical therapy sessions were both informative and caring, while another wrote that the team was "super friendly" and got care started quickly.

Types of Care at Patient Care Professionals

Home Health

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Reviews of Patient Care Professionals

5overall · 2 ratings combined

5★ on Google (2)

Patrick Kessler

Feb 2024

via Google ↗ · Report

They were fantastic! Very helpful in getting the care started quickly and the staff is super friendly.

Phylis Hennessy

Jul 2021

via Google ↗ · Report

Dan, my physical therapist was great!!! He was very helpful and informative. He was very caring and compassionate. Got a lot out of 6 sessions, and would definitely recommend him to anyone in search of a skilled PT. Thanks Dan!!!

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By submitting, you're okay with us and Patient Care Professionals reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Patient Care Professionals is a Medicare-certified home health agency (certified since 2005). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency80%US 79%
  • Rated their overall care 9 or 10 out of 1092%US 85%
  • Care was given in a professional way93%US 89%
  • The team communicated well95%US 86%
  • The team discussed medicines, pain and home safety76%US 82%

41 completed patient surveys, 17% response rate.

Hospital outcomes

  • Discharged to the community84%US 80%Same as
  • Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
  • Preventable hospital visits during care (lower is better)10%US 11%Same as

How patients did

  • Care started within 2 days of referral98%US 94%
  • Patients got better at walking or moving around81%US 83%
  • Patients got better at getting in and out of bed90%US 83%
  • Patients got better at bathing85%US 86%
  • Patients' breathing improved74%US 85%
  • Patients got better at taking medications correctly89%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations65%US 61%

Service area

Patient Care Professionals reports serving 62 ZIP codes, including Saint Louis, Florissant, Saint Charles, Ballwin, Chesterfield, Arnold, Bridgeton, Eureka, Fenton, Glencoe and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 267594. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Patient Care Professionals offer?

Patient Care Professionals offers Home Health.

Where is Patient Care Professionals located?

Patient Care Professionals is located at 301 Sovereign Ct #102 in Ballwin, Missouri.

What do families say about Patient Care Professionals?

Patient Care Professionals carries a 5.0 out of 5 rating from 2 Google reviews. Patient Care Professionals offers home health and hospice services in Ballwin, Missouri. The few reviews available describe a physical therapist who was skilled and compassionate, and note that care was arranged quickly with friendly staff. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Patient Care Professionals?

Yes. Patient Care Professionals is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use Patient Care Professionals?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Patient Care Professionals?

Submit the Request Information form on this page, or contact Patient Care Professionals directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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