1 / 5CMS Care Compare
Reviews for Parkway Care and Rehabilitation are sharply divided: several families warmly praise specific staff members and describe a clean, welcoming community, while other reviewers report serious safety and care lapses, including delayed emergency care, medication concerns, and an injury. The community holds a 4.2 rating from 35 Google reviews, but the range of experiences described is unusually wide.
AI-generated from reviews and community data.
Parkway Care and Rehabilitation is a senior living community in Edwardsville, Kansas offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.2 out of 5 across 35 reviews.
Parkway Care and Rehabilitation is a skilled nursing / long term care community in Edwardsville, Kansas. The community is licensed for up to 45 residents.
Families rate Parkway Care and Rehabilitation 4.2 out of 5 based on 35 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose4.2overall · 35 ratings combined
4.2★ on Google (35)
Pam Glenn
Oct 2025
Incompetent help. They have hurt my husband several times. He has to have a catheter in his stomach because help stepped on his catheter and ripped it out with him yelling to stop. They left him in his lift above his bed for 2 hours while the battery charged. He has been filthy and the hospital turned them in. The hospital said they had never seen a patient from a rehab so dirty.
Katherine Holthe, LMT
Sep 2025
My Dad has been trying to survive here at this location for almost a year. My Dad tends to call me when there are extreme issues. There are severe HIPAA regulations that are not followed here 50% of the time. I brought it to the attention of the DON about a month ago and instead of being grateful, she jumped down my throat. She was extremely rude and very abrasive. She is extremely unprofessional a lot of different levels, including filing false reports against myself to the police department which is defamation of character and slander. In the last two months alone, he has experienced neglect from the staff and it has almost cost him his life. When I was alerted 3 weeks ago, I sent my brother an email telling him my Dad needed to go to the ER immediately, that email was dismissed. I also called the nurse and she told me she could not speak with me for some reason. I then called numerous times to alert them to call ER and nobody answered the phone. I should have called the ER myself, but I was not thinking clearly due to distress. I finally got the DON on the phone and all she wanted to talk about was the HIPAA stuff, as well as telling me how busy she was for the day, instead of listening to my concerns about his health conditions. Again, very unprofessional. He ended up having numerous blood clots in his left leg, as well as an aortic aneurysm and they DID NOT send him to the ER until over 24 hours later. Thank God he finally went! This week, the director of the facility decided to block me completely from seeing my father! Not sure why this decision was made other than the fact that I called the EMS myself and then headed out there directly. When I got there I went straight to his room to find out that he was already in the emergency vehicle on the way to the hospital. I was grateful for that and so I got a few things from his room that he needed and headed to the hospital. I got a call from the police department, again, stating that if I go on the property I would be arrested! Completely unprofessional from the director! I have done nothing wrong! They keep him drugged up on oxycodone and other things to try to keep him complacent. This has caused a lot of other issues emotionally and physically. The nurses typically neglect a lot of situations that are life-threatening! While he was at the hospital this last time, the doctor had stated that he had broken his ribs recently. He did have a fall a couple months ago against a dresser at the nursing home. They claimed to have done an x-ray and that his ribs were fine. Clearly they were not! I wonder now if they even did the X-ray. Do not send your loved one here! As far as the defamation of character towards myself, I might be bringing this up in court. Keeping me from my father at the end of his life is wrong! This is where he lives currently and I should be able to visit him with my children! If they were more concerned about my father's health conditions, instead of their egos, things would be very different! What code of ethics are they following? Didn't they take an oath to do no harm?! Why are they filing false accusations against myself instead of taking care of the patients that are living there?! Update: 6/21/25 My children and I went to visit my father yesterday. We spent the 2 hours that we were there trying to wake him up. He would open his eyes and then close them and go back to sleep. Very little conversation. Come to find out they gave him hydrocodone and Xanax at the same time at 9:30 a.m. this was 2:00 to 4:00 that we were there in the afternoon. Looking this up on the internet, it is severely recommended to not do this with these medications. These should not be taken together at the same time! The spirit of death was in the room, and I prayed it off! Thank you Jesus! Also, I have noticed that some of these reviews are from the people that actually work here.
Kevin Bost
May 2025
Absolutely great place! My dad has felt so at "home" and is super active in all the group times offered. He has made so many friends, and loves the staff. I also have enjoyed meeting his friends. Alison D. and her staff have been SUPER. Stacey is a wonderful resource for social work help for my Dad. Christine, Dave, and Jimmy and so many more staff members have been GREAT! During this rough time for my Dad, Parkway has been a blessing. So grateful to know Dad is in safe place that is friendly!
Lisa House
Dec 2024
Parkway Care and Rehab is a warm and wonderful place to both reside and rehab. Staff are kind, attentive, and respectful. The building is clean and inviting. Please take are tour and experience this gem for yourself. Call ahead or stop by. Please ask for the Stacy Swann, Social Services Director .
Katie Harris
Dec 2024
Parkway Care and Rehab is a well-maintained and welcoming facility with a dedicated and compassionate care team. The staff consistently goes above and beyond to provide exceptional care, creating a comfortable and supportive environment for residents. The facility is clean, organized, and managed with attention to detail, reflecting their commitment to quality. A special acknowledgment goes to the administrator, Alison De Jong, whose leadership and dedication are evident in every aspect of the facility. I would highly recommend Parkway Care and Rehab to anyone seeking a professional and caring place for rehabilitation or long-term care needs.
4 inspection visits in the last three years, 49 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 30, 2024
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 14, 2024
Include a process for Emergency Preparedness collaboration.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 14, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2024
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2024
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2024
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 29, 2024
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 22, 2023
Develop Emergency Preparedness policies and procedures.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 22, 2023
Use approved construction type or materials.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 22, 2023
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 22, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 22, 2023
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 22, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 22, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 22, 2023
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 22, 2023
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 22, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 22, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2023
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2022
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2023
Have restrictions on the use of highly flammable decorations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2023
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2023
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2022
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2022
Assess the resident when there is a significant change in condition
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2021
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 3, 2021
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 3, 2021
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 3, 2021
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 3, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 25, 2021
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 3, 2021
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2021
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2021
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Parkway Care and Rehabilitation offers Skilled Nursing / Long Term Care.
Parkway Care and Rehabilitation is located at 749 Blake Street in Edwardsville, Kansas.
Reviews for Parkway Care and Rehabilitation are sharply divided: several families warmly praise specific staff members and describe a clean, welcoming community, while other reviewers report serious safety and care lapses, including delayed emergency care, medication concerns, and an injury. The community holds a 4.2 rating from 35 Google reviews, but the range of experiences described is unusually wide.
Parkway Care and Rehabilitation had 4 government inspection visits in the last three years, with 49 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Parkway Care and Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Parkway Care and Rehabilitation? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Edwardsville.
Edwardsville, Kansas0 mi
4.4(46)
Skilled Nursing / Long Term Care
Edwardsville, Kansas0 mi
4.1(26)
Skilled Nursing / Long Term Care
Kansas City, Kansas2.6 mi
4(67)
Skilled Nursing / Long Term Care
Kansas City, Kansas2.6 mi
3.7(62)
Assisted LivingMemory CareSkilled Nursing / Long Term Care
Kansas City, Kansas2.6 mi
2.3(79)
Assisted LivingSkilled Nursing / Long Term Care
Shawnee, Kansas4.2 mi
3.8(70)
Skilled Nursing / Long Term Care
Home care agencies serving Edwardsville bring help to the house: daily living, companionship, and respite for family caregivers.
