3.1(28 ratings)· Marion average: 3.7
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Liberty Village of Marion are sharply divided: some families praise the cleanliness, friendly staff, and rehab therapists, while many others describe serious lapses in care, slow response times, and poor communication from administration. Several reports raise concerns about staffing levels and neglect during rehab or skilled nursing stays.
AI-generated from reviews and community data.
Liberty Village of Marion is a senior living community in Marion, Illinois offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.1 out of 5 across 28 reviews.
Liberty Village of Marion is a skilled nursing and long-term care community in Marion, Illinois, licensed for up to 131 residents. The facility is Medicare and Medicaid certified and holds a 4 of 5 overall rating from the Centers for Medicare and Medicaid Services. It operates as a nonprofit corporation and offers 24-hour staffing, on-site nursing, private rooms with private bathrooms, wheelchair accessibility, medication management, social activities, restaurant-style dining, housekeeping, laundry service, and dietary accommodations.
The community includes a Bounce Back rehabilitation program and operates specialized units. Reviewers offer sharply divided assessments. Some families report excellent care from nursing and therapy staff, describing the building as home-like and praising meals and therapeutic services following hospital stays. One reviewer wrote, "The staff here are excellent" and highlighted caring by nurses, therapists, and aides. Other reviewers, however, raise serious concerns about communication with families, staff responsiveness to resident requests, adequacy of staffing levels, and quality of care during rehabilitation stays. Mixed feedback centers on staffing availability, administrative responsiveness, and consistency of care across different units.
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Help Me Choose3.1overall · 28 ratings combined
3.1★ on Google (28)
Aaron Murray
Jun 2026
Absolutely horrible Administration. They dont return phone calls, when I did get Zane(I had yo reach out for a 3rd time in a week) on the phone, he acted like he was doing me a favor by accepting the call. Tenia is the only administrator I have ever seen that will not return phone calls at all. I literally would not send my dog here based on the Administration and the way they discriminate against possible patients.
Kelsey
Jun 2026
Incompetent.
Michael Wade
Jun 2026
Don’t send your loved ones here.
Kimberly Smith
Jan 2026
Unprofessional and incompetent care. My Mother died there December 2012. My Dad just passed October 2025.
Krystal Clark
Oct 2025
If you have experienced actual rehab before, this will not even come close. We wasted a week and got weaker and awarded ourselves a sore bottom from being wheelchair & bed bound. The family chose this place suggested by the local hospital for its central location and bounce back program. *against my advice* If your cool with a nursing home setting and amenities, like semi private rooms, group feeding/menu, and yard sale furniture this place is for you. The day we left her water cup was 2 days old. I was against this from the start and it was exactly what I said it would be - a waste of our time we transferred out. I waited to post until I knew she was better an on her way home, stronger. Staff was friendly enough, the dinning room is beautiful, it doesn’t smell like a typical nursing home setting, just wasn’t the place to get true rehabilitation. I wish the experience had been different, for all of us.
4 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 24, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 26, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Severity G of L: actual harm, isolatedCorrected Apr 5, 2025
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 8, 2025
Address patient/client population and determine types of services needed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 8, 2025
Address subsistence needs for staff and patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 8, 2025
Create arrangements with other facilities to receive patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 8, 2025
Establish roles under a Waiver declared by secretary.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 8, 2025
Establish staff and initial training requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 8, 2025
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 8, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadWaiver has been granted
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2025
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2025
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2025
Establish staff and initial training requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 9, 2024
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2024
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 9, 2024
Address subsistence needs for staff and patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 9, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 15, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 8, 2024
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2022
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Liberty Village of Marion offers Skilled Nursing / Long Term Care.
Liberty Village of Marion is located at 3116 Williamson County Parkway in Marion, Illinois.
Liberty Village of Marion carries a 3.1 out of 5 rating from 28 Google reviews. Reviews of Liberty Village of Marion are sharply divided: some families praise the cleanliness, friendly staff, and rehab therapists, while many others describe serious lapses in care, slow response times, and poor communication from administration. Several reports raise concerns about staffing levels and neglect during rehab or skilled nursing stays. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Liberty Village of Marion had 4 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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