MyLivingChoice

Parkway Health & Rehab

2323 Swope Parkway

3.5(22 ratings)· Kansas City average: 4.2

Parkway Health & Rehab — photo 11 / 3

Quick Facts

Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
97
Respite Care
Offers short-term respite stays for caregivers
Population Served
Also serves adults with mental illness diagnoses
Ownership
Operated by multi-facility Reliant Care Management company

What Families Think

Parkway Health & Rehab is a skilled nursing and rehab facility in Kansas City that draws sharply mixed reviews. Some residents and visitors praise the staff's warmth, activities, and clean surroundings, while a number of families report serious lapses in basic care, missing belongings, and unresponsive management.

The Good

  • Staff described as caring and hard-working
  • Active social calendar (carnival games, game day)
  • Facility reported clean and residents treated respectfully
  • Long-term staff loyalty noted (14+ months volunteering)
  • Some residents say care has improved over time

The Bad

  • Multiple reports of missing or stolen clothing and personal items
  • Several accounts of poor hygiene: dirty clothes, uncombed hair, unwashed residents
  • One report of failure to provide required pureed diet/thickened liquids for a swallowing-risk resident
  • One report of significant weight loss, repeated falls, and missing bedding/blankets
  • Reports of unreturned calls and lack of response from administration to complaints

AI-generated from reviews and community data.

About Parkway Health & Rehab

Parkway Health & Rehab is a skilled nursing and rehabilitation facility in Kansas City, Missouri, operated by Reliant Care Management Company, LLC. The community provides long-term and short-term care for individuals with complex medical and skilled nursing needs, as well as services for elderly residents and adults eighteen and older with mental illness diagnoses alongside primary medical conditions.

The facility's rehab unit is specifically designed to address complex medical and skilled medical illnesses, with capacity to serve residents whose primary diagnoses involve these conditions along with secondary mental health needs. Care is delivered through a team-based approach focused on meeting individual resident needs while maintaining open communication with residents, families, physicians, and other healthcare providers.

Parkway Health & Rehab is committed to providing quality care in a caring and dignified manner and operates as an Equal Opportunity Employer that does not discriminate in services based on race, age, color, sex, disability, religion, or national origin.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.5overall · 22 ratings combined

3.5★ on Google (22)

Angela Webb

Jan 2026

via Google

My MIL was recently there for 11 days for respite care. She came home with cloths missing, the cloths that were sent back had such a strong urine smell that I've had to wash them twice with backing soda. She is on a pureed diet and thickened water which neither were provided to her. Which is unacceptable because she had swallowing issues and aspirated easily. She had a peg tube that we were able to get reversed a few years ago. He hair had not been combed and she still had food dried on her face. If I could give this place less than one or negative I would!!!

Taste the soul

Sep 2025

via Google

During my visit I noticed the residents were treated respectfully it was clean and the staff was friendly.

Marchelle Hardy

Sep 2025

via Google

The staff at parkway does their absolute best to care for the residents that reside there. They have very fulfilled activities and they enjoy the staff.

Kenneth Wesley

Aug 2025

via Google

I just don't like the way I was treated here at all they just want to act and start mess with me on the hall.

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Frequently Asked Questions

What types of care does Parkway Health & Rehab offer?

Parkway Health & Rehab offers Skilled Nursing / Long Term Care.

Where is Parkway Health & Rehab located?

Parkway Health & Rehab is located at 2323 Swope Parkway in Kansas City, Missouri.

What do families say about Parkway Health & Rehab?

Parkway Health & Rehab is a skilled nursing and rehab facility in Kansas City that draws sharply mixed reviews. Some residents and visitors praise the staff's warmth, activities, and clean surroundings, while a number of families report serious lapses in basic care, missing belongings, and unresponsive management.

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