MyLivingChoice

Parkway Health & Rehab

2323 Swope Parkway

3.5(22 ratings)· Kansas City average: 4.2

Parkway Health & Rehab, photo 11 / 3

Quick Facts

Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
97
Respite Care
Offers short-term respite stays for caregivers
Population Served
Also serves adults with mental illness diagnoses
Ownership
Operated by multi-facility Reliant Care Management company

What Families Think

Parkway Health & Rehab is a skilled nursing and rehab facility in Kansas City that draws sharply mixed reviews. Some residents and visitors praise the staff's warmth, activities, and clean surroundings, while a number of families report serious lapses in basic care, missing belongings, and unresponsive management.

The Good

  • Staff described as caring and hard-working
  • Active social calendar (carnival games, game day)
  • Facility reported clean and residents treated respectfully
  • Long-term staff loyalty noted (14+ months volunteering)
  • Some residents say care has improved over time

The Bad

  • Multiple reports of missing or stolen clothing and personal items
  • Several accounts of poor hygiene: dirty clothes, uncombed hair, unwashed residents
  • One report of failure to provide required pureed diet/thickened liquids for a swallowing-risk resident
  • One report of significant weight loss, repeated falls, and missing bedding/blankets
  • Reports of unreturned calls and lack of response from administration to complaints

AI-generated from reviews and community data.

Parkway Health & Rehab is a senior living community in Kansas City, Missouri offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.5 out of 5 across 22 reviews.

About Parkway Health & Rehab

Parkway Health & Rehab is a skilled nursing and rehabilitation facility in Kansas City, Missouri, operated by Reliant Care Management Company, LLC. The community provides long-term and short-term care for individuals with complex medical and skilled nursing needs, as well as services for elderly residents and adults eighteen and older with mental illness diagnoses alongside primary medical conditions.

The facility's rehab unit is specifically designed to address complex medical and skilled medical illnesses, with capacity to serve residents whose primary diagnoses involve these conditions along with secondary mental health needs. Care is delivered through a team-based approach focused on meeting individual resident needs while maintaining open communication with residents, families, physicians, and other healthcare providers.

Parkway Health & Rehab is committed to providing quality care in a caring and dignified manner and operates as an Equal Opportunity Employer that does not discriminate in services based on race, age, color, sex, disability, religion, or national origin.

Types of Care at Parkway Health & Rehab

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Parkway Health & Rehab

3.5overall · 22 ratings combined

3.5★ on Google (22)

Angela Webb

Jan 2026

via Google

My MIL was recently there for 11 days for respite care. She came home with cloths missing, the cloths that were sent back had such a strong urine smell that I've had to wash them twice with backing soda. She is on a pureed diet and thickened water which neither were provided to her. Which is unacceptable because she had swallowing issues and aspirated easily. She had a peg tube that we were able to get reversed a few years ago. He hair had not been combed and she still had food dried on her face. If I could give this place less than one or negative I would!!!

Taste the soul

Sep 2025

via Google

During my visit I noticed the residents were treated respectfully it was clean and the staff was friendly.

Marchelle Hardy

Sep 2025

via Google

The staff at parkway does their absolute best to care for the residents that reside there. They have very fulfilled activities and they enjoy the staff.

Kenneth Wesley

Aug 2025

via Google

I just don't like the way I was treated here at all they just want to act and start mess with me on the hall.

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Government Inspection History

16 inspection visits in the last three years, 137 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 7, 2026Health Complaint1 citation
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionPast Non-Compliance

Mar 5, 2026Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionPast Non-Compliance

Apr 22, 2025Health Complaint5 citations
  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 28, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 28, 2025

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 28, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 28, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 28, 2025

Mar 11, 2025Fire Safety Complaint1 citation
  • Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 20, 2025

Oct 23, 2024Fire Safety StandardHealth ComplaintHealth Standard42 citations
  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 7, 2024

  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 7, 2024

  • Keep all essential equipment working safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 7, 2024

  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 7, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 7, 2024

  • Ensure each resident receives an accurate assessment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 7, 2024

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 7, 2024

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 7, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 7, 2024

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 7, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024

  • Post nurse staffing information every day.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024

  • Implement a program that monitors antibiotic use.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024

  • Establish emergency prep training and testing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024

  • Have an enclosure around a vertical opening shaft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 7, 2024

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 7, 2024

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024

  • Provide routine and 24-hour emergency dental care for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024

  • Install a fire alarm system that can be heard throughout the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024

Aug 19, 2024Health Complaint1 citation
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 13, 2024

Aug 2, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 1, 2024

Jun 26, 2024Health Complaint2 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 20, 2024

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 20, 2024

Jun 4, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 30, 2024

May 7, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2024

Mar 1, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 20, 2024

Feb 1, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 23, 2024

Oct 12, 2023Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 2, 2023

Jul 10, 2023Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 28, 2023

Dec 9, 2022Fire Safety StandardHealth Standard43 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2023

  • Have elevators that firefighters can control in the event of a fire.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2023

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2023

  • List the names and contact information of those in the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2023

  • Create arrangements with other facilities to receive patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2023

  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2023

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2023

  • Keep all essential equipment working safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2023

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2023

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2023

  • Have enough outside ventilation via a window or mechanical ventilation, or both.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2023

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2023

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2023

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2023

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2023

  • Have restrictions on the use of portable space heaters.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2023

  • Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2023

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2023

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2023

  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2023

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2023

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2023

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2023

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2023

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2023

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2023

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2023

  • Dispose of garbage and refuse properly.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2023

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2023

Jan 29, 2020Fire Safety StandardHealth Standard34 citations
  • Install proper backup exit lighting.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 14, 2020

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 14, 2020

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 14, 2020

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 14, 2020

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 14, 2020

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 14, 2020

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 14, 2020

  • Dispose of garbage and refuse properly.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 14, 2020

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 14, 2020

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2020

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2020

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2020

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2020

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2020

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2020

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2020

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2020

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2020

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2020

  • Install a fire alarm system that can be heard throughout the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2020

  • Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2020

  • Implement a program that monitors antibiotic use.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2020

  • Assure that each resident’s assessment is updated at least once every 3 months.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2020

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2020

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2020

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2020

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2020

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2020

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2020

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2020

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2020

  • Post nurse staffing information every day.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2020

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2020

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Parkway Health & Rehab offer?

Parkway Health & Rehab offers Skilled Nursing / Long Term Care.

How much does Parkway Health & Rehab cost?

Parkway Health & Rehab has not published its pricing. For context, communities in Kansas City that publish rates start around $3,000 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Parkway Health & Rehab located?

Parkway Health & Rehab is located at 2323 Swope Parkway in Kansas City, Missouri.

What do families say about Parkway Health & Rehab?

Parkway Health & Rehab is a skilled nursing and rehab facility in Kansas City that draws sharply mixed reviews. Some residents and visitors praise the staff's warmth, activities, and clean surroundings, while a number of families report serious lapses in basic care, missing belongings, and unresponsive management.

How did Parkway Health & Rehab do on recent health and safety inspections?

Parkway Health & Rehab had 16 government inspection visits in the last three years, with 137 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Parkway Health & Rehab?

Submit the Request Information form on this page to connect with Parkway Health & Rehab and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Parkway Health & Rehab? Claim this listing to update photos, pricing, and details. It's free.

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